City of Charlotte / Charlotte Water Customer Srv
Agency file
The Charlotte Water Customer Srv operates public utilities and infrastructure such as water, power, sanitation, or energy services.
In 2026, this agency had 117 employees with median total compensation of $57,034; the highest distinct record was $146,819.
What the records show
These summaries compare pay within the agency before listing individual records.
How 2026 total compensation is spread across the 117 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($57,034) — half earn less, half more. The far-right bar collects the highest earners.
What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.
The pay ladder for this department. Someone at the 90th percentile earns $79,976 — more than 90% of the department; the 10th percentile earns $51,168. The shaded band is the middle half of employees (25th–75th percentile).
The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.
Record list
Page 1
Utilities Labor Crew Chief II/Charlotte Water Customer Srv
Source-specific fields
At Charlotte Water Customer Srv, Bernice Durdin serves as a Utilities Labor Crew Chief II within Cltwt. They work full-time. Their 2026 pay totaled $69,597.
Account Services Supervisor/Charlotte Water Customer Srv
Source-specific fields
Kelly Evans Cook is a Account Services Supervisor at Charlotte Water Customer Srv within Cltwt. They work full-time. 2026 total compensation came to $69,500.
Engineering Services Investigator/Charlotte Water Customer Srv
Source-specific fields
Uriel Guillen holds the role of Engineering Services Investigator at Charlotte Water Customer Srv within Cltwt. Their status is full-time. In 2026, their total compensation was $69,495.
Utilities Labor Crew Chief II/Charlotte Water Customer Srv
Source-specific fields
Joyce Knox works as a Utilities Labor Crew Chief II for Charlotte Water Customer Srv within Cltwt. Their status is full-time. Joyce earned $69,243 in 2026.
Utilities Labor Crew Chief II/Charlotte Water Customer Srv
Source-specific fields
At Charlotte Water Customer Srv, Travis Shepherd serves as a Utilities Labor Crew Chief II within Cltwt. They work full-time. Their 2026 pay totaled $69,243.
Utilities Labor Crew Chief II/Charlotte Water Customer Srv
Source-specific fields
Devere Smith holds the role of Utilities Labor Crew Chief II at Charlotte Water Customer Srv within Cltwt. Their status is full-time. In 2026, their total compensation was $68,578.
Utilities Labor Crew Chief II/Charlotte Water Customer Srv
Source-specific fields
Justin Vasser holds the role of Utilities Labor Crew Chief II at Charlotte Water Customer Srv within Cltwt. Their status is full-time. In 2026, their total compensation was $68,578.
Rehired Retiree/Charlotte Water Customer Srv
Source-specific fields
Laney Emanuel holds the role of Rehired Retiree at Charlotte Water Customer Srv within Cltwt. Their status is part-time. In 2026, their total compensation was $67,933.