City of Charlotte / Charlotte Water Customer Srv
Agency file
The Charlotte Water Customer Srv operates public utilities and infrastructure such as water, power, sanitation, or energy services.
In 2026, this agency had 117 employees with median total compensation of $57,034; the highest distinct record was $146,819.
What the records show
These summaries compare pay within the agency before listing individual records.
How 2026 total compensation is spread across the 117 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($57,034) — half earn less, half more. The far-right bar collects the highest earners.
What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.
The pay ladder for this department. Someone at the 90th percentile earns $79,976 — more than 90% of the department; the 10th percentile earns $51,168. The shaded band is the middle half of employees (25th–75th percentile).
The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.
Record list
Page 1
Utilities Customer Service Supervisor/Charlotte Water Customer Srv
Source-specific fields
At Charlotte Water Customer Srv, Luisa Pomales serves as a Utilities Customer Service Supervisor within Cltwt. They work full-time. Their 2026 pay totaled $75,601.
Meter Services Supervisor/Charlotte Water Customer Srv
Source-specific fields
At Charlotte Water Customer Srv, Michael Gaston serves as a Meter Services Supervisor within Cltwt. They work full-time. Their 2026 pay totaled $75,141.
Industrial Meter Repair Crew Chief/Charlotte Water Customer Srv
Source-specific fields
Javier Chaparro works as a Industrial Meter Repair Crew Chief for Charlotte Water Customer Srv within Cltwt. Their status is full-time. Javier earned $74,846 in 2026.
Engineering Services Investigator/Charlotte Water Customer Srv
Source-specific fields
Qwann Jordan holds the role of Engineering Services Investigator at Charlotte Water Customer Srv within Cltwt. Their status is full-time. In 2026, their total compensation was $74,256.
Utilities Customer Service Supervisor/Charlotte Water Customer Srv
Source-specific fields
Valerie Mcbean is a Utilities Customer Service Supervisor at Charlotte Water Customer Srv within Cltwt. They work full-time. 2026 total compensation came to $73,034.