City of Charlotte / Charlotte Water Field Operations / Utilities Customer Service Assistant Senior

Job-title file

Utilities Customer Service Assistant Senior

Provide administrative support — record-keeping, scheduling, correspondence, and customer service.

9 employees hold this title in Charlotte Water Field Operations. Median total compensation for the role is $52,957, below the department median of $61,069.

Employees: 9
Total payroll: $473.1K
Role median: $52,957
Agency median: $61,069
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$51,168$54,240+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 9 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across City of Charlotte

Utilities Customer Service Assistant Senior is held in 2 City of Charlotte departments. In Charlotte Water Field Operations, the median of $52,957 ranks #1 of 2.

Highest-paying departments for this role

Charlotte Water Customer Srv

$52,735 · 6

Median total compensation for the Utilities Customer Service Assistant Senior role in other City of Charlottedepartments (highest first). Each bar links to that department’s page for this role.

Record list

Employees with this title

Page 1

Sarah Morris

Utilities Customer Service Assistant Senior/Charlotte Water Field Operations

2026 total comp

$54,281

Sub-department: Cltwt
Base pay: $54,281
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $54,281
Hourly rate: $25
Employment type: Full-Time

Source-specific fields

Annual Rt: 54280.72
Quarter: 2
Record ID: 7,785
Year: 2,026

Sarah Morris works as a Utilities Customer Service Assistant Senior for Charlotte Water Field Operations within Cltwt. Their status is full-time. Sarah earned $54,281 in 2026.

Eunice Dee

Utilities Customer Service Assistant Senior/Charlotte Water Field Operations

2026 total comp

$54,025

Sub-department: Cltwt
Base pay: $54,025
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $54,025
Hourly rate: $25
Employment type: Full-Time

Source-specific fields

Annual Rt: 54024.88
Quarter: 2
Record ID: 7,815
Year: 2,026

At Charlotte Water Field Operations, Eunice Dee serves as a Utilities Customer Service Assistant Senior within Cltwt. They work full-time. Their 2026 pay totaled $54,025.

Maria Rosario Loaeza

Utilities Customer Service Assistant Senior/Charlotte Water Field Operations

2026 total comp

$53,664

Sub-department: Cltwt
Base pay: $53,664
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $53,664
Hourly rate: $24
Employment type: Full-Time

Source-specific fields

Annual Rt: 53664.0
Quarter: 2
Record ID: 7,839
Year: 2,026

Maria Rosario Loaeza is a Utilities Customer Service Assistant Senior at Charlotte Water Field Operations within Cltwt. They work full-time. 2026 total compensation came to $53,664.

Wendy Anderson

Utilities Customer Service Assistant Senior/Charlotte Water Field Operations

2026 total comp

$52,959

Sub-department: Cltwt
Base pay: $52,959
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $52,959
Hourly rate: $25
Employment type: Full-Time

Source-specific fields

Annual Rt: 52958.88
Quarter: 2
Record ID: 7,884
Year: 2,026

Wendy Anderson holds the role of Utilities Customer Service Assistant Senior at Charlotte Water Field Operations within Cltwt. Their status is full-time. In 2026, their total compensation was $52,959.

Tonya Forde-Phillips

Utilities Customer Service Assistant Senior/Charlotte Water Field Operations

2026 total comp

$52,957

Sub-department: Cltwt
Base pay: $52,957
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $52,957
Hourly rate: $25
Employment type: Full-Time

Source-specific fields

Annual Rt: 52956.8
Quarter: 2
Record ID: 7,885
Year: 2,026

Tonya Forde-Phillips holds the role of Utilities Customer Service Assistant Senior at Charlotte Water Field Operations within Cltwt. Their status is full-time. In 2026, their total compensation was $52,957.

Shaheed Gee

Utilities Customer Service Assistant Senior/Charlotte Water Field Operations

2026 total comp

$51,667

Sub-department: Cltwt
Base pay: $51,667
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $51,667
Hourly rate: $25
Employment type: Full-Time

Source-specific fields

Annual Rt: 51667.2
Quarter: 2
Record ID: 8,002
Year: 2,026

Shaheed Gee works as a Utilities Customer Service Assistant Senior for Charlotte Water Field Operations within Cltwt. Their status is full-time. Shaheed earned $51,667 in 2026.

Victor Collie

Utilities Customer Service Assistant Senior/Charlotte Water Field Operations

2026 total comp

$51,168

Sub-department: Cltwt
Base pay: $51,168
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $51,168
Hourly rate: $24
Employment type: Full-Time

Source-specific fields

Annual Rt: 51168.0
Quarter: 2
Record ID: 8,049
Year: 2,026

Victor Collie holds the role of Utilities Customer Service Assistant Senior at Charlotte Water Field Operations within Cltwt. Their status is full-time. In 2026, their total compensation was $51,168.

Alesia Butler

Utilities Customer Service Assistant Senior/Charlotte Water Field Operations

2026 total comp

$51,168

Sub-department: Cltwt
Base pay: $51,168
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $51,168
Hourly rate: $24
Employment type: Full-Time

Source-specific fields

Annual Rt: 51168.0
Quarter: 2
Record ID: 8,046
Year: 2,026

At Charlotte Water Field Operations, Alesia Butler serves as a Utilities Customer Service Assistant Senior within Cltwt. They work full-time. Their 2026 pay totaled $51,168.

Jonathan Ramirez

Utilities Customer Service Assistant Senior/Charlotte Water Field Operations

2026 total comp

$51,168

Sub-department: Cltwt
Base pay: $51,168
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $51,168
Hourly rate: $24
Employment type: Full-Time

Source-specific fields

Annual Rt: 51168.0
Quarter: 2
Record ID: 8,099
Year: 2,026

At Charlotte Water Field Operations, Jonathan Ramirez serves as a Utilities Customer Service Assistant Senior within Cltwt. They work full-time. Their 2026 pay totaled $51,168.