City of Charlotte / Charlotte Water Customer Srv / Utilities Customer Service Assistant Senior

Job-title file

Utilities Customer Service Assistant Senior

Provide administrative support — record-keeping, scheduling, correspondence, and customer service.

6 employees hold this title in Charlotte Water Customer Srv. Median total compensation for the role is $52,735, below the department median of $57,034.

Employees: 6
Total payroll: $316.4K
Role median: $52,735
Agency median: $57,034
Comparison: Below

Compare departments

This role across City of Charlotte

Utilities Customer Service Assistant Senior is held in 2 City of Charlotte departments. In Charlotte Water Customer Srv, the median of $52,735 ranks #2 of 2.

Highest-paying departments for this role

Charlotte Water Field Operations

$52,957 · 9

Median total compensation for the Utilities Customer Service Assistant Senior role in other City of Charlottedepartments (highest first). Each bar links to that department’s page for this role.

Record list

Employees with this title

Page 1

John Martin

Utilities Customer Service Assistant Senior/Charlotte Water Customer Srv

2026 total comp

$54,513

Sub-department: Cltwt
Base pay: $54,513
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $54,513
Hourly rate: $25
Employment type: Full-Time

Source-specific fields

Annual Rt: 54512.64
Quarter: 2
Record ID: 7,772
Year: 2,026

John Martin works as a Utilities Customer Service Assistant Senior for Charlotte Water Customer Srv within Cltwt. Their status is full-time. John earned $54,513 in 2026.

Sharda Miller

Utilities Customer Service Assistant Senior/Charlotte Water Customer Srv

2026 total comp

$53,477

Sub-department: Cltwt
Base pay: $53,477
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $53,477
Hourly rate: $26
Employment type: Full-Time

Source-specific fields

Annual Rt: 53476.8
Quarter: 2
Record ID: 7,848
Year: 2,026

Sharda Miller is a Utilities Customer Service Assistant Senior at Charlotte Water Customer Srv within Cltwt. They work full-time. 2026 total compensation came to $53,477.

Tristan Gaddy

Utilities Customer Service Assistant Senior/Charlotte Water Customer Srv

2026 total comp

$53,023

Sub-department: Cltwt
Base pay: $53,023
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $53,023
Hourly rate: $25
Employment type: Full-Time

Source-specific fields

Annual Rt: 53022.84
Quarter: 2
Record ID: 7,881
Year: 2,026

Tristan Gaddy holds the role of Utilities Customer Service Assistant Senior at Charlotte Water Customer Srv within Cltwt. Their status is full-time. In 2026, their total compensation was $53,023.

Ceirra White

Utilities Customer Service Assistant Senior/Charlotte Water Customer Srv

2026 total comp

$52,447

Sub-department: Cltwt
Base pay: $52,447
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $52,447
Hourly rate: $25
Employment type: Full-Time

Source-specific fields

Annual Rt: 52447.2
Quarter: 2
Record ID: 7,951
Year: 2,026

Ceirra White works as a Utilities Customer Service Assistant Senior for Charlotte Water Customer Srv within Cltwt. Their status is full-time. Ceirra earned $52,447 in 2026.

Darion Blanchett

Utilities Customer Service Assistant Senior/Charlotte Water Customer Srv

2026 total comp

$51,730

Sub-department: Cltwt
Base pay: $51,730
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $51,730
Hourly rate: $25
Employment type: Full-Time

Source-specific fields

Annual Rt: 51729.6
Quarter: 2
Record ID: 7,996
Year: 2,026

Darion Blanchett holds the role of Utilities Customer Service Assistant Senior at Charlotte Water Customer Srv within Cltwt. Their status is full-time. In 2026, their total compensation was $51,730.

D'Essence Lee-Black

Utilities Customer Service Assistant Senior/Charlotte Water Customer Srv

2026 total comp

$51,168

Sub-department: Cltwt
Base pay: $51,168
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $51,168
Hourly rate: $24
Employment type: Full-Time

Source-specific fields

Annual Rt: 51168.0
Quarter: 2
Record ID: 8,084
Year: 2,026

D'Essence Lee-Black is a Utilities Customer Service Assistant Senior at Charlotte Water Customer Srv within Cltwt. They work full-time. 2026 total compensation came to $51,168.