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City of Charlotte / Charmeck 311 / 311 Contact Center Program Administrator

Job-title file

311 Contact Center Program Administrator

Lead staff and operations — set priorities, allocate resources, and oversee program delivery.

2 employees hold this title in Charmeck 311. Median total compensation for the role is $76,670, above the department median of $56,805.

Employees
2
Total payroll
$153.3K
Role median
$76,670
Agency median
$56,805
Comparison
Above

Record list

Employees with this title

Page 1

Diane Torres

311 Contact Center Program Administrator/Charmeck 311

2026 total comp
$79,346
Sub-department
H&Ns
Base pay
$79,346
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$79,346
Hourly rate
$36
Employment type
Full-Time

Source-specific fields

Annual Rt
79345.73
Quarter
2
Record ID
4,409
Year
2,026

Diane Torres is a 311 Contact Center Program Administrator at Charmeck 311 within H&Ns. They work full-time. 2026 total compensation came to $79,346.

Coretta Buggs

311 Contact Center Program Administrator/Charmeck 311

2026 total comp
$73,994
Sub-department
H&Ns
Base pay
$73,994
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$73,994
Hourly rate
$36
Employment type
Full-Time

Source-specific fields

Annual Rt
73994.02
Quarter
2
Record ID
5,075
Year
2,026

Coretta Buggs holds the role of 311 Contact Center Program Administrator at Charmeck 311 within H&Ns. Their status is full-time. In 2026, their total compensation was $73,994.