City of Charlotte / Charmeck 311
Agency file
The Charmeck 311 is a government agency that delivers public services and programs within its jurisdiction.
In 2026, this agency had 98 employees with median total compensation of $56,805; the highest distinct record was $106,951.
What the records show
These summaries compare pay within the agency before listing individual records.
How 2026 total compensation is spread across the 98 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($56,805) — half earn less, half more. The far-right bar collects the highest earners.
What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.
The pay ladder for this department. Someone at the 90th percentile earns $71,657 — more than 90% of the department; the 10th percentile earns $50,232. The shaded band is the middle half of employees (25th–75th percentile).
The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.
Record list
Highest-paid first / page 1
311 Program Manager/Charmeck 311
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Mark Maliszewski is a 311 Program Manager at Charmeck 311 within H&Ns. They work full-time. 2026 total compensation came to $106,951.
311 Program Manager/Charmeck 311
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Markesha Lewis works as a 311 Program Manager for Charmeck 311 within H&Ns. Their status is full-time. Markesha earned $106,906 in 2026.
Housing & Neighborhood Services Operations Manager/Charmeck 311
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Alton Walker works as a Housing & Neighborhood Services Operations Manager for Charmeck 311 within H&Ns. Their status is full-time. Alton earned $101,902 in 2026.
311 Program Manager/Charmeck 311
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Linette Mccallum works as a 311 Program Manager for Charmeck 311 within H&Ns. Their status is full-time. Linette earned $90,705 in 2026.
311 Contact Center Program Administrator/Charmeck 311
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Diane Torres is a 311 Contact Center Program Administrator at Charmeck 311 within H&Ns. They work full-time. 2026 total compensation came to $79,346.
311 Contact Center Supervisor/Charmeck 311
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Johnnetta Turner is a 311 Contact Center Supervisor at Charmeck 311 within H&Ns. They work full-time. 2026 total compensation came to $75,575.
311 Contact Center Program Analyst/Charmeck 311
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Regina Peralta holds the role of 311 Contact Center Program Analyst at Charmeck 311 within H&Ns. Their status is full-time. In 2026, their total compensation was $74,496.
311 Contact Center Program Administrator/Charmeck 311
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Coretta Buggs holds the role of 311 Contact Center Program Administrator at Charmeck 311 within H&Ns. Their status is full-time. In 2026, their total compensation was $73,994.
311 Contact Center Program Analyst/Charmeck 311
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Tiffany Dixon holds the role of 311 Contact Center Program Analyst at Charmeck 311 within H&Ns. Their status is full-time. In 2026, their total compensation was $72,675.
Customer/Revenue Service Specialist/Charmeck 311
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Leshawn Warren holds the role of Customer/Revenue Service Specialist at Charmeck 311 within H&Ns. Their status is full-time. In 2026, their total compensation was $72,280.
311 Contact Center Program Analyst/Charmeck 311
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Suriel Cardoza Castro is a 311 Contact Center Program Analyst at Charmeck 311 within H&Ns. They work full-time. 2026 total compensation came to $71,657.
311 Contact Center Supervisor/Charmeck 311
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At Charmeck 311, Sean Johnson serves as a 311 Contact Center Supervisor within H&Ns. They work full-time. Their 2026 pay totaled $70,541.
311 Contact Center Program Analyst/Charmeck 311
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Jennifer Timmons works as a 311 Contact Center Program Analyst for Charmeck 311 within H&Ns. Their status is full-time. Jennifer earned $70,429 in 2026.
Customer/Revenue Service Specialist/Charmeck 311
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Angela Acevedo holds the role of Customer/Revenue Service Specialist at Charmeck 311 within H&Ns. Their status is full-time. In 2026, their total compensation was $70,221.
Customer/Revenue Service Specialist/Charmeck 311
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Erica Blakeney is a Customer/Revenue Service Specialist at Charmeck 311 within H&Ns. They work full-time. 2026 total compensation came to $70,221.
311 Contact Center Program Analyst/Charmeck 311
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At Charmeck 311, Robert Ethridge serves as a 311 Contact Center Program Analyst within H&Ns. They work full-time. Their 2026 pay totaled $70,013.
311 Contact Center Program Analyst/Charmeck 311
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Djenane Delille holds the role of 311 Contact Center Program Analyst at Charmeck 311 within H&Ns. Their status is full-time. In 2026, their total compensation was $69,472.
311 Contact Center Program Analyst/Charmeck 311
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Julian Campbell works as a 311 Contact Center Program Analyst for Charmeck 311 within H&Ns. Their status is full-time. Julian earned $68,598 in 2026.
311 Contact Center Program Analyst/Charmeck 311
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Tailor Farmer works as a 311 Contact Center Program Analyst for Charmeck 311 within H&Ns. Their status is full-time. Tailor earned $66,934 in 2026.
311 Contact Center Program Analyst/Charmeck 311
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Crystal Figueroa works as a 311 Contact Center Program Analyst for Charmeck 311 within H&Ns. Their status is full-time. Crystal earned $66,721 in 2026.
311 Contact Center Program Analyst/Charmeck 311
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Jason Hill works as a 311 Contact Center Program Analyst for Charmeck 311 within H&Ns. Their status is full-time. Jason earned $65,978 in 2026.
311 Contact Center Supervisor/Charmeck 311
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At Charmeck 311, Diane Ruiz serves as a 311 Contact Center Supervisor within H&Ns. They work full-time. Their 2026 pay totaled $65,718.
Customer/Revenue Service Specialist/Charmeck 311
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Kesha White is a Customer/Revenue Service Specialist at Charmeck 311 within H&Ns. They work full-time. 2026 total compensation came to $65,391.
311 Contact Center Supervisor/Charmeck 311
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Breannah Batts works as a 311 Contact Center Supervisor for Charmeck 311 within H&Ns. Their status is full-time. Breannah earned $64,800 in 2026.
311 Contact Center Supervisor/Charmeck 311
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Jennifer Tabor works as a 311 Contact Center Supervisor for Charmeck 311 within H&Ns. Their status is full-time. Jennifer earned $63,761 in 2026.
311 Contact Center Supervisor/Charmeck 311
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At Charmeck 311, Ebone Allen serves as a 311 Contact Center Supervisor within H&Ns. They work full-time. Their 2026 pay totaled $63,532.
311 Contact Center Supervisor/Charmeck 311
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William Benjamin holds the role of 311 Contact Center Supervisor at Charmeck 311 within H&Ns. Their status is full-time. In 2026, their total compensation was $63,500.
Customer/Revenue Service Specialist/Charmeck 311
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Monita Dixon holds the role of Customer/Revenue Service Specialist at Charmeck 311 within H&Ns. Their status is full-time. In 2026, their total compensation was $62,400.
311 Contact Center Representative Senior/Charmeck 311
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At Charmeck 311, Cassandra Allison serves as a 311 Contact Center Representative Senior within H&Ns. They work full-time. Their 2026 pay totaled $62,296.
311 Contact Center Representative Senior/Charmeck 311
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Pura Morrison works as a 311 Contact Center Representative Senior for Charmeck 311 within H&Ns. Their status is full-time. Pura earned $61,851 in 2026.
311 Contact Center Representative Senior/Charmeck 311
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Natasha Hursey is a 311 Contact Center Representative Senior at Charmeck 311 within H&Ns. They work full-time. 2026 total compensation came to $59,883.
311 Contact Center Representative Senior/Charmeck 311
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Matthew Alsop works as a 311 Contact Center Representative Senior for Charmeck 311 within H&Ns. Their status is full-time. Matthew earned $59,758 in 2026.
311 Contact Center Representative Senior/Charmeck 311
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Serina Heller is a 311 Contact Center Representative Senior at Charmeck 311 within H&Ns. They work full-time. 2026 total compensation came to $59,758.
311 Contact Center Representative Senior/Charmeck 311
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Marlene Mcnair is a 311 Contact Center Representative Senior at Charmeck 311 within H&Ns. They work full-time. 2026 total compensation came to $59,758.
311 Contact Center Representative Senior/Charmeck 311
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At Charmeck 311, Dawn Robbins serves as a 311 Contact Center Representative Senior within H&Ns. They work full-time. Their 2026 pay totaled $59,509.
311 Contact Center Representative Senior/Charmeck 311
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Leiba Andrews is a 311 Contact Center Representative Senior at Charmeck 311 within H&Ns. They work full-time. 2026 total compensation came to $59,030.
311 Contact Center Representative Senior/Charmeck 311
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Kapria White holds the role of 311 Contact Center Representative Senior at Charmeck 311 within H&Ns. Their status is full-time. In 2026, their total compensation was $58,614.
311 Contact Center Representative Senior/Charmeck 311
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At Charmeck 311, Raiza Bristol serves as a 311 Contact Center Representative Senior within H&Ns. They work full-time. Their 2026 pay totaled $58,597.
311 Contact Center Representative Senior/Charmeck 311
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Zekia Young is a 311 Contact Center Representative Senior at Charmeck 311 within H&Ns. They work full-time. 2026 total compensation came to $58,510.
311 Contact Center Representative Senior/Charmeck 311
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Annedra Young is a 311 Contact Center Representative Senior at Charmeck 311 within H&Ns. They work full-time. 2026 total compensation came to $58,178.