311 Contact Center Representative Lead

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

3 employees hold this title in Charmeck 311. Median total compensation for the role is $57,533, above the department median of $56,805.

Employees: 3
Total payroll: $172.3K
Role median: $57,533
Agency median: $56,805
Comparison: Above

Record list

Employees with this title

Page 1

Jennifer Rubio Cruz

311 Contact Center Representative Lead/Charmeck 311

2026 total comp

$57,533

Sub-department: H&Ns
Base pay: $57,533
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $57,533
Hourly rate: $28
Employment type: Full-Time

Source-specific fields

Annual Rt: 57532.8
Quarter: 2
Record ID: 7,437
Year: 2,026

Jennifer Rubio Cruz works as a 311 Contact Center Representative Lead for Charmeck 311 within H&Ns. Their status is full-time. Jennifer earned $57,533 in 2026.

Jordan Peterman

311 Contact Center Representative Lead/Charmeck 311

2026 total comp

$57,533

Sub-department: H&Ns
Base pay: $57,533
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $57,533
Hourly rate: $28
Employment type: Full-Time

Source-specific fields

Annual Rt: 57532.8
Quarter: 2
Record ID: 7,436
Year: 2,026

At Charmeck 311, Jordan Peterman serves as a 311 Contact Center Representative Lead within H&Ns. They work full-time. Their 2026 pay totaled $57,533.

Latrice Johnson

311 Contact Center Representative Lead/Charmeck 311

2026 total comp

$57,221

Sub-department: H&Ns
Base pay: $57,221
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $57,221
Hourly rate: $28
Employment type: Full-Time

Source-specific fields

Annual Rt: 57220.8
Quarter: 2
Record ID: 7,457
Year: 2,026

Latrice Johnson holds the role of 311 Contact Center Representative Lead at Charmeck 311 within H&Ns. Their status is full-time. In 2026, their total compensation was $57,221.