Customer Service Supervisor

Lead staff and operations — set priorities, allocate resources, and oversee program delivery.

2 employees hold this title in Marketcomm Custsvc & Technician. Median total compensation for the role is $75,052, below the department median of $82,226.

Employees: 2
Total payroll: $150.1K
Role median: $75,052
Agency median: $82,226
Comparison: Below

Compare jurisdictions

Customer Service Supervisor beyond City of Charlotte

This role is reported in 3 jurisdictions. See Customer Service Supervisor across all of City of Charlotte →

Highest-paying jurisdictions for this role

Massachusetts

$67,922 · 6

Louisville Metro, Kentucky

$45,867 · 9

Missouri

$39,298 · 30

Median total compensation for comparable Customer Service Supervisor roles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Kimberly O'Nele

Customer Service Supervisor/Marketcomm Custsvc & Technician

2026 total comp

$77,992

Sub-department: Cats
Base pay: $77,992
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $77,992
Hourly rate: $36
Employment type: Full-Time

Source-specific fields

Annual Rt: 77991.86
Quarter: 2
Record ID: 4,545
Year: 2,026

Kimberly O'Nele is a Customer Service Supervisor at Marketcomm Custsvc & Technician within Cats. They work full-time. 2026 total compensation came to $77,992.

Timothy Williams

Customer Service Supervisor/Marketcomm Custsvc & Technician

2026 total comp

$72,113

Sub-department: Cats
Base pay: $72,113
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $72,113
Hourly rate: $35
Employment type: Full-Time

Source-specific fields

Annual Rt: 72113.0
Quarter: 2
Record ID: 5,381
Year: 2,026

At Marketcomm Custsvc & Technician, Timothy Williams serves as a Customer Service Supervisor within Cats. They work full-time. Their 2026 pay totaled $72,113.