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City of Charlotte / Marketcomm Custsvc & Technician

Agency file

Marketcomm Custsvc & Technician

Source file: City of Charlotte — Employee Pay / ingested Jun 19, 2026

The Marketcomm Custsvc & Technician is a government agency that delivers public services and programs within its jurisdiction.

In 2026, this agency had 63 employees with median total compensation of $82,226; the highest distinct record was $178,163.

Year
2026
Employees
63
Median total
$82,226
Highest record
$178,163

What the records show

Compensation analytics

These summaries compare pay within the agency before listing individual records.

Salary distribution

$49,920$149,577+

How 2026 total compensation is spread across the 63 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($82,226) — half earn less, half more. The far-right bar collects the highest earners.

Average pay composition

  • Base$86,913 (100%)
  • Overtime$0 (0%)
  • Other$0 (0%)
  • Benefits$0 (0%)

What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.

Pay percentiles

10th
25th
Median
75th
90th
$52,603
$65,104
$82,226
$105,000
$126,880

The pay ladder for this department. Someone at the 90th percentile earns $126,880 — more than 90% of the department; the 10th percentile earns $52,603. The shaded band is the middle half of employees (25th–75th percentile).

Largest job titles

The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.

Record list

Employees

Highest-paid first / page 1

Rachel Gragg

Technology Services Officer/Marketcomm Custsvc & Technician

2026 total comp
$178,163
Sub-department
CATS
Base pay
$178,163
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$178,163
Hourly rate
$86
Employment type
Full-Time

Source-specific fields

Annual Rt
178162.68
Quarter
2
Record ID
99
Year
2,026

Rachel Gragg works as a Technology Services Officer for Marketcomm Custsvc & Technician within Cats. Their status is full-time. Rachel earned $178,163 in 2026.

Catherine Kummer

Transit Marketing & Communications Manager/Marketcomm Custsvc & Technician

2026 total comp
$149,577
Sub-department
CATS
Base pay
$149,577
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$149,577
Hourly rate
$72
Employment type
Full-Time

Source-specific fields

Annual Rt
149576.73
Quarter
2
Record ID
206
Year
2,026

Catherine Kummer holds the role of Transit Marketing & Communications Manager at Marketcomm Custsvc & Technician within Cats. Their status is full-time. In 2026, their total compensation was $149,577.

Alfonza Jackson

Application Development Support Manager/Marketcomm Custsvc & Technician

2026 total comp
$146,000
Sub-department
CATS
Base pay
$146,000
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$146,000
Hourly rate
$70
Employment type
Full-Time

Source-specific fields

Annual Rt
146000.0
Quarter
2
Record ID
232
Year
2,026

At Marketcomm Custsvc & Technician, Alfonza Jackson serves as a Application Development Support Manager within Cats. They work full-time. Their 2026 pay totaled $146,000.

James Winslow

Business Systems Manager Senior/Marketcomm Custsvc & Technician

2026 total comp
$139,428
Sub-department
CATS
Base pay
$139,428
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$139,428
Hourly rate
$67
Employment type
Full-Time

Source-specific fields

Annual Rt
139428.39
Quarter
2
Record ID
336
Year
2,026

James Winslow works as a Business Systems Manager Senior for Marketcomm Custsvc & Technician within Cats. Their status is full-time. James earned $139,428 in 2026.

W Reed

Business Systems Manager Senior/Marketcomm Custsvc & Technician

2026 total comp
$137,825
Sub-department
CATS
Base pay
$137,825
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$137,825
Hourly rate
$66
Employment type
Full-Time

Source-specific fields

Annual Rt
137824.82
Quarter
2
Record ID
354
Year
2,026

W Reed holds the role of Business Systems Manager Senior at Marketcomm Custsvc & Technician within Cats. Their status is full-time. In 2026, their total compensation was $137,825.

Frederick Wilson

Business Systems Supervisor/Marketcomm Custsvc & Technician

2026 total comp
$129,329
Sub-department
CATS
Base pay
$129,329
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$129,329
Hourly rate
$62
Employment type
Full-Time

Source-specific fields

Annual Rt
129329.23
Quarter
2
Record ID
509
Year
2,026

Frederick Wilson is a Business Systems Supervisor at Marketcomm Custsvc & Technician within Cats. They work full-time. 2026 total compensation came to $129,329.

Sophia Rogers

I&T Project Manager Senior/Marketcomm Custsvc & Technician

2026 total comp
$126,880
Sub-department
CATS
Base pay
$126,880
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$126,880
Hourly rate
$61
Employment type
Full-Time

Source-specific fields

Annual Rt
126880.01
Quarter
2
Record ID
538
Year
2,026

At Marketcomm Custsvc & Technician, Sophia Rogers serves as a I&T Project Manager Senior within Cats. They work full-time. Their 2026 pay totaled $126,880.

Eric Boeck

Software Developer Lead/Marketcomm Custsvc & Technician

2026 total comp
$126,017
Sub-department
CATS
Base pay
$126,017
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$126,017
Hourly rate
$61
Employment type
Full-Time

Source-specific fields

Annual Rt
126016.85
Quarter
2
Record ID
555
Year
2,026

Eric Boeck works as a Software Developer Lead for Marketcomm Custsvc & Technician within Cats. Their status is full-time. Eric earned $126,017 in 2026.

Christopher Ingram

Application Development Support Supervisor/Marketcomm Custsvc & Technician

2026 total comp
$121,758
Sub-department
CATS
Base pay
$121,758
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$121,758
Hourly rate
$59
Employment type
Full-Time

Source-specific fields

Annual Rt
121758.34
Quarter
2
Record ID
704
Year
2,026

Christopher Ingram works as a Application Development Support Supervisor for Marketcomm Custsvc & Technician within Cats. Their status is full-time. Christopher earned $121,758 in 2026.

April Johnson

Business Systems Analyst Senior/Marketcomm Custsvc & Technician

2026 total comp
$116,480
Sub-department
CATS
Base pay
$116,480
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$116,480
Hourly rate
$56
Employment type
Full-Time

Source-specific fields

Annual Rt
116480.0
Quarter
2
Record ID
1,107
Year
2,026

At Marketcomm Custsvc & Technician, April Johnson serves as a Business Systems Analyst Senior within Cats. They work full-time. Their 2026 pay totaled $116,480.

Norman Flanders

Application Administrator Senior/Marketcomm Custsvc & Technician

2026 total comp
$116,056
Sub-department
CATS
Base pay
$116,056
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$116,056
Hourly rate
$56
Employment type
Full-Time

Source-specific fields

Annual Rt
116056.25
Quarter
2
Record ID
1,122
Year
2,026

Norman Flanders works as a Application Administrator Senior for Marketcomm Custsvc & Technician within Cats. Their status is full-time. Norman earned $116,056 in 2026.

Racquel Benedict

Business Systems Analyst Senior/Marketcomm Custsvc & Technician

2026 total comp
$114,512
Sub-department
CATS
Base pay
$114,512
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$114,512
Hourly rate
$55
Employment type
Full-Time

Source-specific fields

Annual Rt
114511.71
Quarter
2
Record ID
1,190
Year
2,026

Racquel Benedict holds the role of Business Systems Analyst Senior at Marketcomm Custsvc & Technician within Cats. Their status is full-time. In 2026, their total compensation was $114,512.

Perri Campbell

I&T Project Manager/Marketcomm Custsvc & Technician

2026 total comp
$110,000
Sub-department
CATS
Base pay
$110,000
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$110,000
Hourly rate
$53
Employment type
Full-Time

Source-specific fields

Annual Rt
110000.0
Quarter
2
Record ID
1,436
Year
2,026

Perri Campbell holds the role of I&T Project Manager at Marketcomm Custsvc & Technician within Cats. Their status is full-time. In 2026, their total compensation was $110,000.

Jean Huth

Business Systems Coordinator/Marketcomm Custsvc & Technician

2026 total comp
$110,000
Sub-department
CATS
Base pay
$110,000
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$110,000
Hourly rate
$53
Employment type
Full-Time

Source-specific fields

Annual Rt
110000.0
Quarter
2
Record ID
1,437
Year
2,026

Jean Huth holds the role of Business Systems Coordinator at Marketcomm Custsvc & Technician within Cats. Their status is full-time. In 2026, their total compensation was $110,000.

Leann Le

Application Administrator Senior/Marketcomm Custsvc & Technician

2026 total comp
$107,554
Sub-department
CATS
Base pay
$107,554
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$107,554
Hourly rate
$52
Employment type
Full-Time

Source-specific fields

Annual Rt
107554.3
Quarter
2
Record ID
1,611
Year
2,026

Leann Le works as a Application Administrator Senior for Marketcomm Custsvc & Technician within Cats. Their status is full-time. Leann earned $107,554 in 2026.

Jessica Lanier

Public Service Coordinator/Marketcomm Custsvc & Technician

2026 total comp
$106,891
Sub-department
CATS
Base pay
$106,891
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$106,891
Hourly rate
$51
Employment type
Full-Time

Source-specific fields

Annual Rt
106891.35
Quarter
2
Record ID
1,630
Year
2,026

At Marketcomm Custsvc & Technician, Jessica Lanier serves as a Public Service Coordinator within Cats. They work full-time. Their 2026 pay totaled $106,891.

Erick Malaba

Business Systems Coordinator/Marketcomm Custsvc & Technician

2026 total comp
$105,000
Sub-department
CATS
Base pay
$105,000
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$105,000
Hourly rate
$50
Employment type
Full-Time

Source-specific fields

Annual Rt
105000.0
Quarter
2
Record ID
1,900
Year
2,026

Erick Malaba works as a Business Systems Coordinator for Marketcomm Custsvc & Technician within Cats. Their status is full-time. Erick earned $105,000 in 2026.

Brian Haddad

Business Systems Analyst Senior/Marketcomm Custsvc & Technician

2026 total comp
$103,740
Sub-department
CATS
Base pay
$103,740
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$103,740
Hourly rate
$50
Employment type
Full-Time

Source-specific fields

Annual Rt
103740.06
Quarter
2
Record ID
1,978
Year
2,026

Brian Haddad works as a Business Systems Analyst Senior for Marketcomm Custsvc & Technician within Cats. Their status is full-time. Brian earned $103,740 in 2026.

Jared Green

Business Systems Analyst Senior/Marketcomm Custsvc & Technician

2026 total comp
$102,102
Sub-department
CATS
Base pay
$102,102
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$102,102
Hourly rate
$49
Employment type
Full-Time

Source-specific fields

Annual Rt
102102.01
Quarter
2
Record ID
2,070
Year
2,026

At Marketcomm Custsvc & Technician, Jared Green serves as a Business Systems Analyst Senior within Cats. They work full-time. Their 2026 pay totaled $102,102.

Nicole Alexander

Public Service Coordinator/Marketcomm Custsvc & Technician

2026 total comp
$98,000
Sub-department
CATS
Base pay
$98,000
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$98,000
Hourly rate
$47
Employment type
Full-Time

Source-specific fields

Annual Rt
98000.0
Quarter
2
Record ID
2,411
Year
2,026

Nicole Alexander is a Public Service Coordinator at Marketcomm Custsvc & Technician within Cats. They work full-time. 2026 total compensation came to $98,000.

Vincent Rodriguez

Administrative Officer Lead/Marketcomm Custsvc & Technician

2026 total comp
$92,000
Sub-department
CATS
Base pay
$92,000
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$92,000
Hourly rate
$44
Employment type
Full-Time

Source-specific fields

Annual Rt
92000.0
Quarter
2
Record ID
3,019
Year
2,026

Vincent Rodriguez holds the role of Administrative Officer Lead at Marketcomm Custsvc & Technician within Cats. Their status is full-time. In 2026, their total compensation was $92,000.

Brett Baldeck

Public Service Coordinator/Marketcomm Custsvc & Technician

2026 total comp
$90,836
Sub-department
CATS
Base pay
$90,836
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$90,836
Hourly rate
$44
Employment type
Full-Time

Source-specific fields

Annual Rt
90835.51
Quarter
2
Record ID
3,138
Year
2,026

Brett Baldeck holds the role of Public Service Coordinator at Marketcomm Custsvc & Technician within Cats. Their status is full-time. In 2026, their total compensation was $90,836.

Samantha Davidson

Technology Support Coordinator/Marketcomm Custsvc & Technician

2026 total comp
$90,000
Sub-department
CATS
Base pay
$90,000
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$90,000
Hourly rate
$43
Employment type
Full-Time

Source-specific fields

Annual Rt
90000.0
Quarter
2
Record ID
3,190
Year
2,026

At Marketcomm Custsvc & Technician, Samantha Davidson serves as a Technology Support Coordinator within Cats. They work full-time. Their 2026 pay totaled $90,000.

Forest Lee

Technology Support Coordinator/Marketcomm Custsvc & Technician

2026 total comp
$90,000
Sub-department
CATS
Base pay
$90,000
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$90,000
Hourly rate
$43
Employment type
Full-Time

Source-specific fields

Annual Rt
90000.0
Quarter
2
Record ID
3,195
Year
2,026

At Marketcomm Custsvc & Technician, Forest Lee serves as a Technology Support Coordinator within Cats. They work full-time. Their 2026 pay totaled $90,000.

Lance Scott

Technology Support Coordinator/Marketcomm Custsvc & Technician

2026 total comp
$90,000
Sub-department
CATS
Base pay
$90,000
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$90,000
Hourly rate
$43
Employment type
Full-Time

Source-specific fields

Annual Rt
90000.0
Quarter
2
Record ID
3,196
Year
2,026

Lance Scott works as a Technology Support Coordinator for Marketcomm Custsvc & Technician within Cats. Their status is full-time. Lance earned $90,000 in 2026.

Brad Kopania

Business Systems Analyst/Marketcomm Custsvc & Technician

2026 total comp
$88,580
Sub-department
CATS
Base pay
$88,580
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$88,580
Hourly rate
$43
Employment type
Full-Time

Source-specific fields

Annual Rt
88580.0
Quarter
2
Record ID
3,307
Year
2,026

Brad Kopania holds the role of Business Systems Analyst at Marketcomm Custsvc & Technician within Cats. Their status is full-time. In 2026, their total compensation was $88,580.

Kanishk Harde

Application Administrator/Marketcomm Custsvc & Technician

2026 total comp
$88,000
Sub-department
CATS
Base pay
$88,000
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$88,000
Hourly rate
$42
Employment type
Full-Time

Source-specific fields

Annual Rt
88000.0
Quarter
2
Record ID
3,347
Year
2,026

Kanishk Harde is a Application Administrator at Marketcomm Custsvc & Technician within Cats. They work full-time. 2026 total compensation came to $88,000.

Dayon Jenkins

Business Systems Analyst/Marketcomm Custsvc & Technician

2026 total comp
$86,320
Sub-department
CATS
Base pay
$86,320
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$86,320
Hourly rate
$42
Employment type
Full-Time

Source-specific fields

Annual Rt
86320.03
Quarter
2
Record ID
3,556
Year
2,026

Dayon Jenkins works as a Business Systems Analyst for Marketcomm Custsvc & Technician within Cats. Their status is full-time. Dayon earned $86,320 in 2026.

Craig Munzker

Marketing Lead/Marketcomm Custsvc & Technician

2026 total comp
$86,080
Sub-department
CATS
Base pay
$86,080
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$86,080
Hourly rate
$41
Employment type
Full-Time

Source-specific fields

Annual Rt
86080.15
Quarter
2
Record ID
3,575
Year
2,026

Craig Munzker holds the role of Marketing Lead at Marketcomm Custsvc & Technician within Cats. Their status is full-time. In 2026, their total compensation was $86,080.

James Karner

Graphic Artist Senior/Marketcomm Custsvc & Technician

2026 total comp
$84,156
Sub-department
CATS
Base pay
$84,156
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$84,156
Hourly rate
$40
Employment type
Full-Time

Source-specific fields

Annual Rt
84155.52
Quarter
2
Record ID
3,733
Year
2,026

James Karner is a Graphic Artist Senior at Marketcomm Custsvc & Technician within Cats. They work full-time. 2026 total compensation came to $84,156.

Logan Lover

Public Information Specialist Senior/Marketcomm Custsvc & Technician

2026 total comp
$82,229
Sub-department
CATS
Base pay
$82,229
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$82,229
Hourly rate
$40
Employment type
Full-Time

Source-specific fields

Annual Rt
82228.65
Quarter
2
Record ID
4,041
Year
2,026

Logan Lover works as a Public Information Specialist Senior for Marketcomm Custsvc & Technician within Cats. Their status is full-time. Logan earned $82,229 in 2026.

Shirley Carter

Administrative Officer/Marketcomm Custsvc & Technician

2026 total comp
$82,226
Sub-department
CATS
Base pay
$82,226
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$82,226
Hourly rate
$40
Employment type
Full-Time

Source-specific fields

Annual Rt
82225.89
Quarter
2
Record ID
4,042
Year
2,026

At Marketcomm Custsvc & Technician, Shirley Carter serves as a Administrative Officer within Cats. They work full-time. Their 2026 pay totaled $82,226.

Ben Homan

Technology Support Specialist Senior/Marketcomm Custsvc & Technician

2026 total comp
$80,000
Sub-department
CATS
Base pay
$80,000
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$80,000
Hourly rate
$38
Employment type
Full-Time

Source-specific fields

Annual Rt
80000.0
Quarter
2
Record ID
4,264
Year
2,026

Ben Homan works as a Technology Support Specialist Senior for Marketcomm Custsvc & Technician within Cats. Their status is full-time. Ben earned $80,000 in 2026.

Brandon Coes

Technology Support Specialist/Marketcomm Custsvc & Technician

2026 total comp
$79,726
Sub-department
CATS
Base pay
$79,726
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$79,726
Hourly rate
$38
Employment type
Full-Time

Source-specific fields

Annual Rt
79726.4
Quarter
2
Record ID
4,302
Year
2,026

At Marketcomm Custsvc & Technician, Brandon Coes serves as a Technology Support Specialist within Cats. They work full-time. Their 2026 pay totaled $79,726.

Jada Hinton

Technology Support Specialist Senior/Marketcomm Custsvc & Technician

2026 total comp
$78,000
Sub-department
CATS
Base pay
$78,000
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$78,000
Hourly rate
$38
Employment type
Full-Time

Source-specific fields

Annual Rt
78000.0
Quarter
2
Record ID
4,541
Year
2,026

Jada Hinton works as a Technology Support Specialist Senior for Marketcomm Custsvc & Technician within Cats. Their status is full-time. Jada earned $78,000 in 2026.

Kimberly O'Nele

Customer Service Supervisor/Marketcomm Custsvc & Technician

2026 total comp
$77,992
Sub-department
CATS
Base pay
$77,992
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$77,992
Hourly rate
$36
Employment type
Full-Time

Source-specific fields

Annual Rt
77991.86
Quarter
2
Record ID
4,545
Year
2,026

Kimberly O'Nele is a Customer Service Supervisor at Marketcomm Custsvc & Technician within Cats. They work full-time. 2026 total compensation came to $77,992.

Lashika Williams

Marketing Specialist/Marketcomm Custsvc & Technician

2026 total comp
$77,383
Sub-department
CATS
Base pay
$77,383
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$77,383
Hourly rate
$37
Employment type
Full-Time

Source-specific fields

Annual Rt
77383.4
Quarter
2
Record ID
4,619
Year
2,026

Lashika Williams works as a Marketing Specialist for Marketcomm Custsvc & Technician within Cats. Their status is full-time. Lashika earned $77,383 in 2026.

Lucia Hidalgo Aguilar

Public Information Specialist Senior/Marketcomm Custsvc & Technician

2026 total comp
$76,000
Sub-department
CATS
Base pay
$76,000
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$76,000
Hourly rate
$37
Employment type
Full-Time

Source-specific fields

Annual Rt
76000.0
Quarter
2
Record ID
4,743
Year
2,026

At Marketcomm Custsvc & Technician, Lucia Hidalgo Aguilar serves as a Public Information Specialist Senior within Cats. They work full-time. Their 2026 pay totaled $76,000.

Paulino Allera

Graphic Artist/Marketcomm Custsvc & Technician

2026 total comp
$75,254
Sub-department
CATS
Base pay
$75,254
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$75,254
Hourly rate
$36
Employment type
Full-Time

Source-specific fields

Annual Rt
75254.4
Quarter
2
Record ID
4,952
Year
2,026

Paulino Allera holds the role of Graphic Artist at Marketcomm Custsvc & Technician within Cats. Their status is full-time. In 2026, their total compensation was $75,254.

Rah'Son Wofford

Technology Support Specialist Senior/Marketcomm Custsvc & Technician

2026 total comp
$75,134
Sub-department
CATS
Base pay
$75,134
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$75,134
Hourly rate
$36
Employment type
Full-Time

Source-specific fields

Annual Rt
75134.04
Quarter
2
Record ID
4,961
Year
2,026

Rah'Son Wofford holds the role of Technology Support Specialist Senior at Marketcomm Custsvc & Technician within Cats. Their status is full-time. In 2026, their total compensation was $75,134.