City of Charlotte / Marketcomm Custsvc & Technician / Public Information Specialist
Job-title file
Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.
1 employees hold this title in Marketcomm Custsvc & Technician. Median total compensation for the role is $68,040, below the department median of $82,226.
Compared with the local labor market
Across all employers in the Charlotte-Concord-Gastonia, NC-SC area, the median wage for Public Relations Specialists — about 2,470 people — is $75,190. Marketcomm Custsvc & Technician pays a median base salary of $68,040 for this role, 10% below that figure — about the 41st percentile of local pay for the occupation.
The bar is the range of annual wages for Public Relations Specialists across every employer in the Charlotte-Concord-Gastonia, NC-SC area, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Marketcomm Custsvc & Technician’s median base salary for this role. Both figures are base pay only.
And across the country
Nationwide, the median wage for Public Relations Specialists — about 283,380 people — is $74,750. Marketcomm Custsvc & Technician’s median base salary is 9% below that national figure, about the 41st percentile of pay for the occupation nationally.
Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Charlotte-Concord-Gastonia, NC-SC range relative to the national one.
Median total compensation for this role at Marketcomm Custsvc & Technician is $68,040, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.
Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.
Compare departments
Public Information Specialist is held in 4 City of Charlotte departments. In Marketcomm Custsvc & Technician, the median of $68,040 ranks #2 of 4.
Median total compensation for the Public Information Specialist role in other City of Charlottedepartments (highest first). Each bar links to that department’s page for this role.
Compare jurisdictions
This role is reported in 8 jurisdictions. In City of Charlotte, the median of $70,000 ranks #3 of 8. See Public Information Specialist across all of City of Charlotte →
Median total compensation for comparable Public Information Specialistroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.
Record list
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Public Information Specialist/Marketcomm Custsvc & Technician
Source-specific fields
Aleka Thrash is a Public Information Specialist at Marketcomm Custsvc & Technician within Cats. They work full-time. 2026 total compensation came to $68,040.