City of Cincinnati / Cww Customer Services / Customer Relations Representat

Job-title file

Customer Relations Representat

Carry out the duties of this position in support of the agency's public mission.

29 employees hold this title in Cww Customer Services. Median total compensation for the role is $56,967, below the department median of $58,016.

Employees: 29
Total payroll: $1.5M
Role median: $56,967
Agency median: $58,016
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$40,613$59,185+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 29 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across City of Cincinnati

Customer Relations Representat is held in 17 City of Cincinnati departments. In Cww Customer Services, the median of $56,967 ranks #15 of 17.

Highest-paying departments for this role

Phc Dental Administration

$59,185 · 1

Phc Health Center Administrati

$59,185 · 6

Phc Northside Administration

$59,185 · 1

Cww Maintenance

$59,185 · 1

Phc Elm Street Administration

$59,185 · 2

Phc Price Hill Administration

$59,185 · 1

Cww Payments & Collections

$59,185 · 1

Hlt Chs Envir. Food Service Oper

$59,185 · 2

Htl Chs Envir Service General Envir

$59,185 · 2

Parks - Operations Land Manag

$59,185 · 1

Health Create - Hc

$58,601 · 2

Chs Lead Administrative

$58,016 · 1

Median total compensation for the Customer Relations Representat role in other City of Cincinnatidepartments (highest first). Each bar links to that department’s page for this role.

Record list

Employees with this title

Page 1

Kevin Smith

Customer Relations Representat/Cww Customer Services

2026 total comp

$41,295

Sub-department: Cwwcustser
Base pay: $41,295
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $41,295
Hire date: 2025-04-27
Pay grade: 756
Full-time equivalent (FTE): 0.74

Source-specific fields

Department ID: 3022020
Job Family: D1Afs
Jobcode: 756
Jobtitle Abbrv: CustRelRep
Location: Waccustser
Paygroup: General
Position Nbr: 00756139
Sal Admin Plan: D1T

Kevin Smith works as a Customer Relations Representat for Cww Customer Services within Cwwcustser. Hired in 2025, they have about a year of service as a 0.74 FTE employee. Kevin earned $41,295 in 2026. Their pay grade is 756.

Heather Furlong

Customer Relations Representat/Cww Customer Services

2026 total comp

$41,295

Sub-department: Cwwcustser
Base pay: $41,295
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $41,295
Hire date: 2024-07-21
Pay grade: 756
Full-time equivalent (FTE): 0.74

Source-specific fields

Department ID: 3022020
Job Family: D1Afs
Jobcode: 756
Jobtitle Abbrv: CustRelRep
Location: Waccustser
Paygroup: General
Position Nbr: 00756020
Sal Admin Plan: D1T

Heather Furlong works as a Customer Relations Representat for Cww Customer Services within Cwwcustser. They have served since 2024 (about 2 years) as a 0.74 FTE employee. Heather earned $41,295 in 2026. Their pay grade is 756.

Raushanda Jones

Customer Relations Representat/Cww Customer Services

2026 total comp

$40,613

Sub-department: Cwwcustser
Base pay: $40,613
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $40,613
Hire date: 2026-03-15
Pay grade: 756
Full-time equivalent (FTE): 0.73

Source-specific fields

Department ID: 3022020
Job Family: D1Afs
Jobcode: 756
Jobtitle Abbrv: CustRelRep
Location: Waccustser
Paygroup: General
Position Nbr: 00756019
Sal Admin Plan: D1T

Raushanda Jones is a Customer Relations Representat at Cww Customer Services within Cwwcustser. They have served since 2026 (under a year), working 0.73 FTE. 2026 total compensation came to $40,613. They are classified at grade 756.

Natavia Rocker

Customer Relations Representat/Cww Customer Services

2026 total comp

$40,613

Sub-department: Cwwcustser
Base pay: $40,613
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $40,613
Hire date: 2026-03-15
Pay grade: 756
Full-time equivalent (FTE): 0.74

Source-specific fields

Department ID: 3022020
Job Family: D1Afs
Jobcode: 756
Jobtitle Abbrv: CustRelRep
Location: Waccustser
Paygroup: General
Position Nbr: 00756012
Sal Admin Plan: D1T

Natavia Rocker is a Customer Relations Representat at Cww Customer Services within Cwwcustser. Their tenure dates to 2026, under a year, working 0.74 FTE. 2026 total compensation came to $40,613. They are classified at grade 756.

Jailyn Myles

Customer Relations Representat/Cww Customer Services

2026 total comp

$40,613

Sub-department: Cwwcustser
Base pay: $40,613
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $40,613
Hire date: 2025-08-17
Pay grade: 756
Full-time equivalent (FTE): 0.74

Source-specific fields

Department ID: 3022020
Job Family: D1Afs
Jobcode: 756
Jobtitle Abbrv: CustRelRep
Location: Waccustser
Paygroup: General
Position Nbr: 00756130
Sal Admin Plan: D1T

Jailyn Myles is a Customer Relations Representat at Cww Customer Services within Cwwcustser. Their tenure dates to 2025, about a year, working 0.74 FTE. 2026 total compensation came to $40,613. They are classified at grade 756.

Karen White

Customer Relations Representat/Cww Customer Services

2026 total comp

$40,613

Sub-department: Cwwcustser
Base pay: $40,613
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $40,613
Hire date: 2025-08-17
Pay grade: 756
Full-time equivalent (FTE): 0.73

Source-specific fields

Department ID: 3022020
Job Family: D1Afs
Jobcode: 756
Jobtitle Abbrv: CustRelRep
Location: Waccustser
Paygroup: General
Position Nbr: 00756141
Sal Admin Plan: D1T

At Cww Customer Services, Karen White serves as a Customer Relations Representat within Cwwcustser. Hired in 2025, they have about a year of service, working 0.73 FTE. Their 2026 pay totaled $40,613. They are classified at grade 756.