City of Cincinnati / Cww Customer Services / Senior Customer Relations Representative

Job-title file

Senior Customer Relations Representative

Carry out the duties of this position in support of the agency's public mission.

8 employees hold this title in Cww Customer Services. Median total compensation for the role is $62,945, above the department median of $58,016.

Employees: 8
Role median: $62,945
Agency median: $58,016
Comparison: Above

What the records show

Role pay distribution

Pay distribution for this role

$62,945$62,965+

How total compensation varies among the 8 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Record list

Employees with this title

Highest-paid first / page 1

Catherine Gilliam

Senior Customer Relations Representative/Cww Customer Services

2026 total comp

$62,945

Sub-department: CWWCUSTSER
Base pay: $62,945
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $62,945
Hire date: 2017-06-04
Pay grade: 758
Full-time equivalent (FTE): 1

Source-specific fields

Department ID: 3022020
Job Family: D1AFS
Jobcode: 758
Jobtitle Abbrv: SrCusRelRp
Location: WACCUSTSER
Paygroup: GEN
Position Nbr: 00758001
Sal Admin Plan: D1

Catherine Gilliam works as a Senior Customer Relations Representative for Cww Customer Services within Cwwcustser. Hired in 2017, they have about 9 years of service. Catherine earned $62,945 in 2026. Their pay grade is 758.

Anna O'Donnell

Senior Customer Relations Representative/Cww Customer Services

2026 total comp

$62,945

Sub-department: CWWCUSTSER
Base pay: $62,945
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $62,945
Hire date: 2021-08-08
Pay grade: 758
Full-time equivalent (FTE): 1

Source-specific fields

Department ID: 3022020
Job Family: D1AFS
Jobcode: 758
Jobtitle Abbrv: SrCusRelRp
Location: WACCUSTSER
Paygroup: GEN
Position Nbr: 00758004
Sal Admin Plan: D1

At Cww Customer Services, Anna O'Donnell serves as a Senior Customer Relations Representative within Cwwcustser. Hired in 2021, they have about 5 years of service. Their 2026 pay totaled $62,945. They are classified at grade 758.

Deneen Clendening

Senior Customer Relations Representative/Cww Customer Services

2026 total comp

$62,945

Sub-department: CWWCUSTSER
Base pay: $62,945
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $62,945
Hire date: 2019-09-08
Pay grade: 758
Full-time equivalent (FTE): 1

Source-specific fields

Department ID: 3022020
Job Family: D1AFS
Jobcode: 758
Jobtitle Abbrv: SrCusRelRp
Location: WACCUSTSER
Paygroup: GEN
Position Nbr: 00758002
Sal Admin Plan: D1

At Cww Customer Services, Deneen Clendening serves as a Senior Customer Relations Representative within Cwwcustser. They have served since 2019 (about 7 years). Their 2026 pay totaled $62,945. They are classified at grade 758.

Rhonda Lindsey

Senior Customer Relations Representative/Cww Customer Services

2026 total comp

$62,945

Sub-department: CWWCUSTSER
Base pay: $62,945
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $62,945
Hire date: 1997-06-08
Pay grade: 758
Full-time equivalent (FTE): 1

Source-specific fields

Department ID: 3022020
Job Family: D1AFS
Jobcode: 758
Jobtitle Abbrv: SrCusRelRp
Location: WACCUSTSER
Paygroup: GEN
Position Nbr: 00758007
Sal Admin Plan: D1

Rhonda Lindsey is a Senior Customer Relations Representative at Cww Customer Services within Cwwcustser. Hired in 1997, they have about 29 years of service. 2026 total compensation came to $62,945. They are classified at grade 758.

Rhonda Schutte

Senior Customer Relations Representative/Cww Customer Services

2026 total comp

$62,945

Sub-department: CWWCUSTSER
Base pay: $62,945
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $62,945
Hire date: 2013-10-27
Pay grade: 758
Full-time equivalent (FTE): 1

Source-specific fields

Department ID: 3022020
Job Family: D1AFS
Jobcode: 758
Jobtitle Abbrv: SrCusRelRp
Location: WACCUSTSER
Paygroup: GEN
Position Nbr: 00758006
Sal Admin Plan: D1

Rhonda Schutte holds the role of Senior Customer Relations Representative at Cww Customer Services within Cwwcustser. Their tenure dates to 2013, about 13 years. In 2026, their total compensation was $62,945. Their pay grade is 758.

Dwight Brand

Senior Customer Relations Representative/Cww Customer Services

2026 total comp

$62,945

Sub-department: CWWCUSTSER
Base pay: $62,945
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $62,945
Hire date: 2020-02-09
Pay grade: 758
Full-time equivalent (FTE): 1

Source-specific fields

Department ID: 3022020
Job Family: D1AFS
Jobcode: 758
Jobtitle Abbrv: SrCusRelRp
Location: WACCUSTSER
Paygroup: GEN
Position Nbr: 00758003
Sal Admin Plan: D1

Dwight Brand works as a Senior Customer Relations Representative for Cww Customer Services within Cwwcustser. Their tenure dates to 2020, about 6 years. Dwight earned $62,945 in 2026. Their pay grade is 758.

Chaundrika Embry

Senior Customer Relations Representative/Cww Customer Services

2026 total comp

$62,945

Sub-department: CWWCUSTSER
Base pay: $62,945
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $62,945
Hire date: 2016-01-03
Pay grade: 758
Full-time equivalent (FTE): 1

Source-specific fields

Department ID: 3022020
Job Family: D1AFS
Jobcode: 758
Jobtitle Abbrv: SrCusRelRp
Location: WACCUSTSER
Paygroup: GEN
Position Nbr: 00758016
Sal Admin Plan: D1

Chaundrika Embry holds the role of Senior Customer Relations Representative at Cww Customer Services within Cwwcustser. Their tenure dates to 2016, about 10 years. In 2026, their total compensation was $62,945. Their pay grade is 758.

Ciara Crump

Senior Customer Relations Representative/Cww Customer Services

2026 total comp

$62,945

Sub-department: CWWCUSTSER
Base pay: $62,945
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $62,945
Hire date: 2016-11-06
Pay grade: 758
Full-time equivalent (FTE): 1

Source-specific fields

Department ID: 3022020
Job Family: D1AFS
Jobcode: 758
Jobtitle Abbrv: SrCusRelRp
Location: WACCUSTSER
Paygroup: GEN
Position Nbr: 00758005
Sal Admin Plan: D1

Ciara Crump is a Senior Customer Relations Representative at Cww Customer Services within Cwwcustser. They have served since 2016 (about 10 years). 2026 total compensation came to $62,945. They are classified at grade 758.