City of Cincinnati / Greater Cincinnati Water Works, Customer Services / Senior Customer Relations Representative

Job-title file

Senior Customer Relations Representative at Greater Cincinnati Water Works, Customer Services

Carry out the duties of this position in support of the agency's public mission.

8 employees hold this title in Greater Cincinnati Water Works, Customer Services. Median total compensation for the role is $62,945, above the department median of $58,016.

Employees: 8
Total payroll: $503.6K
Role median: $62,945
Agency median: $58,016
Comparison: Above

What the records show

Role pay distribution

Pay distribution for this role

$62,945$62,965+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 8 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across City of Cincinnati

Senior Customer Relations Representative is held in 4 City of Cincinnati departments. In Greater Cincinnati Water Works, Customer Services, the median of $62,945 ranks #1 of 4.

Highest-paying departments for this role

Greater Cincinnati Water Works, Payments and Collections

$62,945 · 6

Emergency Communication Center

$62,945 · 2

Pub Services No Customer Service

$62,945 · 4

Median total compensation for the Senior Customer Relations Representative role in other City of Cincinnatidepartments (highest first). Each bar links to that department’s page for this role.

Same department

Other job titles in Greater Cincinnati Water Works, Customer Services

Record list

Employees with this title

Page 1

Catherine Gilliam

Senior Customer Relations Representative/Greater Cincinnati Water Works, Customer Services

2026 total comp

$62,945

Sub-department: Cwwcustser
Base pay: $62,945
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $62,945
Hire date: 2017-06-04
Pay grade: 758
Full-time equivalent (FTE): 1

Source-specific fields

Department ID: 3022020
Job Family: D1Afs
Jobcode: 758
Jobtitle Abbrv: SrCusRelRp
Location: Waccustser
Paygroup: General
Position Nbr: 00758001
Sal Admin Plan: D1

Catherine Gilliam works as a Senior Customer Relations Representative for Greater Cincinnati Water Works, Customer Services within Cwwcustser. Hired in 2017, they have about 9 years of service. Catherine earned $62,945 in 2026. Their pay grade is 758.

Anna O'Donnell

Senior Customer Relations Representative/Greater Cincinnati Water Works, Customer Services

2026 total comp

$62,945

Sub-department: Cwwcustser
Base pay: $62,945
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $62,945
Hire date: 2021-08-08
Pay grade: 758
Full-time equivalent (FTE): 1

Source-specific fields

Department ID: 3022020
Job Family: D1Afs
Jobcode: 758
Jobtitle Abbrv: SrCusRelRp
Location: Waccustser
Paygroup: General
Position Nbr: 00758004
Sal Admin Plan: D1

At Greater Cincinnati Water Works, Customer Services, Anna O'Donnell serves as a Senior Customer Relations Representative within Cwwcustser. Hired in 2021, they have about 5 years of service. Their 2026 pay totaled $62,945. They are classified at grade 758.

Deneen Clendening

Senior Customer Relations Representative/Greater Cincinnati Water Works, Customer Services

2026 total comp

$62,945

Sub-department: Cwwcustser
Base pay: $62,945
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $62,945
Hire date: 2019-09-08
Pay grade: 758
Full-time equivalent (FTE): 1

Source-specific fields

Department ID: 3022020
Job Family: D1Afs
Jobcode: 758
Jobtitle Abbrv: SrCusRelRp
Location: Waccustser
Paygroup: General
Position Nbr: 00758002
Sal Admin Plan: D1

At Greater Cincinnati Water Works, Customer Services, Deneen Clendening serves as a Senior Customer Relations Representative within Cwwcustser. They have served since 2019 (about 7 years). Their 2026 pay totaled $62,945. They are classified at grade 758.

Rhonda Lindsey

Senior Customer Relations Representative/Greater Cincinnati Water Works, Customer Services

2026 total comp

$62,945

Sub-department: Cwwcustser
Base pay: $62,945
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $62,945
Hire date: 1997-06-08
Pay grade: 758
Full-time equivalent (FTE): 1

Source-specific fields

Department ID: 3022020
Job Family: D1Afs
Jobcode: 758
Jobtitle Abbrv: SrCusRelRp
Location: Waccustser
Paygroup: General
Position Nbr: 00758007
Sal Admin Plan: D1

Rhonda Lindsey is a Senior Customer Relations Representative at Greater Cincinnati Water Works, Customer Services within Cwwcustser. Hired in 1997, they have about 29 years of service. 2026 total compensation came to $62,945. They are classified at grade 758.

Rhonda Schutte

Senior Customer Relations Representative/Greater Cincinnati Water Works, Customer Services

2026 total comp

$62,945

Sub-department: Cwwcustser
Base pay: $62,945
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $62,945
Hire date: 2013-10-27
Pay grade: 758
Full-time equivalent (FTE): 1

Source-specific fields

Department ID: 3022020
Job Family: D1Afs
Jobcode: 758
Jobtitle Abbrv: SrCusRelRp
Location: Waccustser
Paygroup: General
Position Nbr: 00758006
Sal Admin Plan: D1

Rhonda Schutte holds the role of Senior Customer Relations Representative at Greater Cincinnati Water Works, Customer Services within Cwwcustser. Their tenure dates to 2013, about 13 years. In 2026, their total compensation was $62,945. Their pay grade is 758.

Dwight Brand

Senior Customer Relations Representative/Greater Cincinnati Water Works, Customer Services

2026 total comp

$62,945

Sub-department: Cwwcustser
Base pay: $62,945
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $62,945
Hire date: 2020-02-09
Pay grade: 758
Full-time equivalent (FTE): 1

Source-specific fields

Department ID: 3022020
Job Family: D1Afs
Jobcode: 758
Jobtitle Abbrv: SrCusRelRp
Location: Waccustser
Paygroup: General
Position Nbr: 00758003
Sal Admin Plan: D1

Dwight Brand works as a Senior Customer Relations Representative for Greater Cincinnati Water Works, Customer Services within Cwwcustser. Their tenure dates to 2020, about 6 years. Dwight earned $62,945 in 2026. Their pay grade is 758.

Chaundrika Embry

Senior Customer Relations Representative/Greater Cincinnati Water Works, Customer Services

2026 total comp

$62,945

Sub-department: Cwwcustser
Base pay: $62,945
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $62,945
Hire date: 2016-01-03
Pay grade: 758
Full-time equivalent (FTE): 1

Source-specific fields

Department ID: 3022020
Job Family: D1Afs
Jobcode: 758
Jobtitle Abbrv: SrCusRelRp
Location: Waccustser
Paygroup: General
Position Nbr: 00758016
Sal Admin Plan: D1

Chaundrika Embry holds the role of Senior Customer Relations Representative at Greater Cincinnati Water Works, Customer Services within Cwwcustser. Their tenure dates to 2016, about 10 years. In 2026, their total compensation was $62,945. Their pay grade is 758.

Ciara Crump

Senior Customer Relations Representative/Greater Cincinnati Water Works, Customer Services

2026 total comp

$62,945

Sub-department: Cwwcustser
Base pay: $62,945
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $62,945
Hire date: 2016-11-06
Pay grade: 758
Full-time equivalent (FTE): 1

Source-specific fields

Department ID: 3022020
Job Family: D1Afs
Jobcode: 758
Jobtitle Abbrv: SrCusRelRp
Location: Waccustser
Paygroup: General
Position Nbr: 00758005
Sal Admin Plan: D1

Ciara Crump is a Senior Customer Relations Representative at Greater Cincinnati Water Works, Customer Services within Cwwcustser. They have served since 2016 (about 10 years). 2026 total compensation came to $62,945. They are classified at grade 758.