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City of Cincinnati / Cww Customer Services

Agency file

Cww Customer Services

Source file: City of Cincinnati — Employee Salaries / ingested Jun 21, 2026

The Cww Customer Services is a government agency that delivers public services and programs within its jurisdiction.

In 2026, this agency had 45 employees with median total compensation of $58,016; the highest distinct record was $113,011.

Year
2026
Total payroll
$2.7M
Employees
45
Median total
$58,016
Highest record
$113,011

What the records show

Compensation analytics

These summaries compare pay within the agency before listing individual records.

Salary distribution

How 2026 total compensation is spread across the 45 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($58,016) — half earn less, half more. The far-right bar collects the highest earners.

Average pay composition

  • Base — $59,638 (100%)
  • Overtime — $0 (0%)
  • Other — $0 (0%)
  • Benefits — $0 (0%)

What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.

Pay percentiles

10th
25th
Median
75th
90th
$41,295
$56,026
$58,016
$62,945
$77,642

The pay ladder for this department. Someone at the 90th percentile earns $77,642 — more than 90% of the department; the 10th percentile earns $41,295. The shaded band is the middle half of employees (25th–75th percentile).

Largest job titles

Customer Relations Representat
29 · $56,967
Senior Customer Relations Representative
8 · $62,945
Administrative Specialist-Exm
5 · $82,371
Supervising Management Analyst
1 · $113,011
Administrative Technician-Exm
1 · $74,493

The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.

Record list

Employees

Page 1

Carolyn Fronk

Customer Relations Representat/Cww Customer Services

2026 total comp
$42,903
Sub-department
Cwwcustser
Base pay
$42,903
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$42,903
Hire date
2008-02-24
Pay grade
756
Full-time equivalent (FTE)
0.74

Source-specific fields

Department ID
3022020
Job Family
D1Afs
Jobcode
756
Jobtitle Abbrv
CustRelRep
Location
Waccustser
Paygroup
General
Position Nbr
00756018
Sal Admin Plan
D1T

Carolyn Fronk is a Customer Relations Representat at Cww Customer Services within Cwwcustser. They have served since 2008 (about 18 years), working 0.74 FTE. 2026 total compensation came to $42,903. They are classified at grade 756.

Loretta Strickley-Hahn

Customer Relations Representat/Cww Customer Services

2026 total comp
$42,903
Sub-department
Cwwcustser
Base pay
$42,903
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$42,903
Hire date
2016-04-10
Pay grade
756
Full-time equivalent (FTE)
0.74

Source-specific fields

Department ID
3022020
Job Family
D1Afs
Jobcode
756
Jobtitle Abbrv
CustRelRep
Location
Waccustser
Paygroup
General
Position Nbr
00756138
Sal Admin Plan
D1T

Loretta Strickley-Hahn is a Customer Relations Representat at Cww Customer Services within Cwwcustser. Their tenure dates to 2016, about 10 years, working 0.74 FTE. 2026 total compensation came to $42,903. They are classified at grade 756.

Terri Coleman

Customer Relations Representat/Cww Customer Services

2026 total comp
$42,903
Sub-department
Cwwcustser
Base pay
$42,903
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$42,903
Hire date
2001-07-22
Pay grade
756
Full-time equivalent (FTE)
0.74

Source-specific fields

Department ID
3022020
Job Family
D1Afs
Jobcode
756
Jobtitle Abbrv
CustRelRep
Location
Waccustser
Paygroup
General
Position Nbr
00756145
Sal Admin Plan
D1T

Terri Coleman holds the role of Customer Relations Representat at Cww Customer Services within Cwwcustser. Hired in 2001, they have about 25 years of service as a 0.74 FTE employee. In 2026, their total compensation was $42,903. Their pay grade is 756.