City of Cincinnati / Cww Customer Services

Agency file

Cww Customer Services

Source file: City of Cincinnati — Employee Salaries / ingested Jun 21, 2026

The Cww Customer Services is a government agency that delivers public services and programs within its jurisdiction.

In 2026, this agency had 45 employees with median total compensation of $58,016; the highest distinct record was $113,011.

Year: 2026
Total payroll: $2.7M
Employees: 45
Median total: $58,016
Highest record: $113,011

What the records show

Compensation analytics

These summaries compare pay within the agency before listing individual records.

Salary distribution

$40,613$90,009+

Hover a bar for its range; click to filter the list below.

How 2026 total compensation is spread across the 45 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($58,016) — half earn less, half more. The far-right bar collects the highest earners.

Average pay composition

Base — $59,638 (100%)
Overtime — $0 (0%)
Other — $0 (0%)
Benefits — $0 (0%)

What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.

Pay percentiles

10th

25th

Median

75th

90th

$41,295

$56,026

$58,016

$62,945

$77,642

The pay ladder for this department. Someone at the 90th percentile earns $77,642 — more than 90% of the department; the 10th percentile earns $41,295. The shaded band is the middle half of employees (25th–75th percentile).

Largest job titles

Customer Relations Representat

29 · $56,967

Senior Customer Relations Representative

8 · $62,945

Administrative Specialist-Exm

5 · $82,371

Supervising Management Analyst

1 · $113,011

Administrative Technician-Exm

1 · $74,493

The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.

Record list

Employees

Page 1

Catherine Gilliam

Senior Customer Relations Representative/Cww Customer Services

2026 total comp

$62,945

Sub-department: Cwwcustser
Base pay: $62,945
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $62,945
Hire date: 2017-06-04
Pay grade: 758
Full-time equivalent (FTE): 1

Source-specific fields

Department ID: 3022020
Job Family: D1Afs
Jobcode: 758
Jobtitle Abbrv: SrCusRelRp
Location: Waccustser
Paygroup: General
Position Nbr: 00758001
Sal Admin Plan: D1

Catherine Gilliam works as a Senior Customer Relations Representative for Cww Customer Services within Cwwcustser. Hired in 2017, they have about 9 years of service. Catherine earned $62,945 in 2026. Their pay grade is 758.

Anna O'Donnell

Senior Customer Relations Representative/Cww Customer Services

2026 total comp

$62,945

Sub-department: Cwwcustser
Base pay: $62,945
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $62,945
Hire date: 2021-08-08
Pay grade: 758
Full-time equivalent (FTE): 1

Source-specific fields

Department ID: 3022020
Job Family: D1Afs
Jobcode: 758
Jobtitle Abbrv: SrCusRelRp
Location: Waccustser
Paygroup: General
Position Nbr: 00758004
Sal Admin Plan: D1

At Cww Customer Services, Anna O'Donnell serves as a Senior Customer Relations Representative within Cwwcustser. Hired in 2021, they have about 5 years of service. Their 2026 pay totaled $62,945. They are classified at grade 758.

Deneen Clendening

Senior Customer Relations Representative/Cww Customer Services

2026 total comp

$62,945

Sub-department: Cwwcustser
Base pay: $62,945
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $62,945
Hire date: 2019-09-08
Pay grade: 758
Full-time equivalent (FTE): 1

Source-specific fields

Department ID: 3022020
Job Family: D1Afs
Jobcode: 758
Jobtitle Abbrv: SrCusRelRp
Location: Waccustser
Paygroup: General
Position Nbr: 00758002
Sal Admin Plan: D1

At Cww Customer Services, Deneen Clendening serves as a Senior Customer Relations Representative within Cwwcustser. They have served since 2019 (about 7 years). Their 2026 pay totaled $62,945. They are classified at grade 758.

Rhonda Lindsey

Senior Customer Relations Representative/Cww Customer Services

2026 total comp

$62,945

Sub-department: Cwwcustser
Base pay: $62,945
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $62,945
Hire date: 1997-06-08
Pay grade: 758
Full-time equivalent (FTE): 1

Source-specific fields

Department ID: 3022020
Job Family: D1Afs
Jobcode: 758
Jobtitle Abbrv: SrCusRelRp
Location: Waccustser
Paygroup: General
Position Nbr: 00758007
Sal Admin Plan: D1

Rhonda Lindsey is a Senior Customer Relations Representative at Cww Customer Services within Cwwcustser. Hired in 1997, they have about 29 years of service. 2026 total compensation came to $62,945. They are classified at grade 758.

Dwight Brand

Senior Customer Relations Representative/Cww Customer Services

2026 total comp

$62,945

Sub-department: Cwwcustser
Base pay: $62,945
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $62,945
Hire date: 2020-02-09
Pay grade: 758
Full-time equivalent (FTE): 1

Source-specific fields

Department ID: 3022020
Job Family: D1Afs
Jobcode: 758
Jobtitle Abbrv: SrCusRelRp
Location: Waccustser
Paygroup: General
Position Nbr: 00758003
Sal Admin Plan: D1

Dwight Brand works as a Senior Customer Relations Representative for Cww Customer Services within Cwwcustser. Their tenure dates to 2020, about 6 years. Dwight earned $62,945 in 2026. Their pay grade is 758.

Chaundrika Embry

Senior Customer Relations Representative/Cww Customer Services

2026 total comp

$62,945

Sub-department: Cwwcustser
Base pay: $62,945
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $62,945
Hire date: 2016-01-03
Pay grade: 758
Full-time equivalent (FTE): 1

Source-specific fields

Department ID: 3022020
Job Family: D1Afs
Jobcode: 758
Jobtitle Abbrv: SrCusRelRp
Location: Waccustser
Paygroup: General
Position Nbr: 00758016
Sal Admin Plan: D1

Chaundrika Embry holds the role of Senior Customer Relations Representative at Cww Customer Services within Cwwcustser. Their tenure dates to 2016, about 10 years. In 2026, their total compensation was $62,945. Their pay grade is 758.

Ciara Crump

Senior Customer Relations Representative/Cww Customer Services

2026 total comp

$62,945

Sub-department: Cwwcustser
Base pay: $62,945
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $62,945
Hire date: 2016-11-06
Pay grade: 758
Full-time equivalent (FTE): 1

Source-specific fields

Department ID: 3022020
Job Family: D1Afs
Jobcode: 758
Jobtitle Abbrv: SrCusRelRp
Location: Waccustser
Paygroup: General
Position Nbr: 00758005
Sal Admin Plan: D1

Ciara Crump is a Senior Customer Relations Representative at Cww Customer Services within Cwwcustser. They have served since 2016 (about 10 years). 2026 total compensation came to $62,945. They are classified at grade 758.

Rhonda Schutte

Senior Customer Relations Representative/Cww Customer Services

2026 total comp

$62,945

Sub-department: Cwwcustser
Base pay: $62,945
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $62,945
Hire date: 2013-10-27
Pay grade: 758
Full-time equivalent (FTE): 1

Source-specific fields

Department ID: 3022020
Job Family: D1Afs
Jobcode: 758
Jobtitle Abbrv: SrCusRelRp
Location: Waccustser
Paygroup: General
Position Nbr: 00758006
Sal Admin Plan: D1

Rhonda Schutte holds the role of Senior Customer Relations Representative at Cww Customer Services within Cwwcustser. Their tenure dates to 2013, about 13 years. In 2026, their total compensation was $62,945. Their pay grade is 758.