Customer Service Specialist I

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

32 employees hold this title in Office of Finance. Median total compensation for the role is $109,610, above the department median of $109,443.

Employees: 32
Total payroll: $3.5M
Role median: $109,610
Agency median: $109,443
Comparison: Above

What the records show

Role pay distribution

Pay distribution for this role

$72,858$141,298+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 32 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare jurisdictions

Customer Service Specialist beyond City of Los Angeles

This role is reported in 8 jurisdictions. In City of Los Angeles, the median of $113,689 ranks #1 of 8. See Customer Service Specialist across all of City of Los Angeles →

Highest-paying jurisdictions for this role

District of Columbia

$78,046 · 57

Johnson County, Kansas

$45,216 · 34

Arkansas

$39,171 · 788

Florida

$37,050 · 18

Georgia

$32,598 · 8

New York Public Authorities

$26,001 · 67

Rhode Island

$12,310 · 11

Median total compensation for comparable Customer Service Specialistroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Sharahmeca Lacoure

Customer Service Specialist I/Office of Finance

2025 total comp

$99,984

Sub-department: Clerical
Base pay: $92,030
Overtime: $4,596
Other pay: $2,504
Benefits: $855
Total compensation: $99,984
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Not active
Record Number: 3631353836
Row ID: 253631353836391229-1FT

Sharahmeca Lacoure works as a Customer Service Specialist I for Office of Finance within Clerical. Their status is full-time. Sharahmeca earned $99,984 in 2025. They are represented by 03.

Sade Hill

Customer Service Specialist I/Office of Finance

2025 total comp

$99,036

Sub-department: Clerical
Base pay: $86,700
Overtime: $633
Other pay: $1,258
Benefits: $10,446
Total compensation: $99,036
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Not active
Record Number: 303532353133
Row ID: 25303532353133391229-1FT

Sade Hill holds the role of Customer Service Specialist I at Office of Finance within Clerical. Their status is full-time. In 2025, their total compensation was $99,036. Union affiliation: 03.

Trang Mcconnaughy

Customer Service Specialist I/Office of Finance

2025 total comp

$98,820

Sub-department: Clerical
Base pay: $74,350
Overtime: $1,727
Other pay: $1,560
Benefits: $21,182
Total compensation: $98,820
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Active
Record Number: 363335313031
Row ID: 25363335313031391229-1FT

Trang Mcconnaughy holds the role of Customer Service Specialist I at Office of Finance within Clerical. Their status is full-time. In 2025, their total compensation was $98,820. They are represented by 03.