City of Los Angeles / Office of Finance / Customer Service Specialist I

Job-title file

Customer Service Specialist I

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

32 employees hold this title in Office of Finance. Median total compensation for the role is $109,610, above the department median of $109,443.

Employees: 32
Total payroll: $3.5M
Role median: $109,610
Agency median: $109,443
Comparison: Above

What the records show

Role pay distribution

Pay distribution for this role

$72,858$141,298+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 32 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare jurisdictions

Customer Service Specialist beyond City of Los Angeles

This role is reported in 8 jurisdictions. In City of Los Angeles, the median of $113,689 ranks #1 of 8. See Customer Service Specialist across all of City of Los Angeles →

Highest-paying jurisdictions for this role

District of Columbia

$78,046 · 57

Johnson County, Kansas

$45,216 · 34

Arkansas

$39,171 · 788

Florida

$37,050 · 18

Georgia

$32,598 · 8

New York Public Authorities

$26,001 · 67

Rhode Island

$12,310 · 11

Median total compensation for comparable Customer Service Specialistroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Stephanie Ramos

Customer Service Specialist I/Office of Finance

2025 total comp

$103,200

Sub-department: Clerical
Base pay: $76,175
Overtime: $1,096
Other pay: $840
Benefits: $25,090
Total compensation: $103,200
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Not active
Record Number: 313635343334
Row ID: 25313635343334391229-1FT

Stephanie Ramos is a Customer Service Specialist I at Office of Finance within Clerical. They work full-time. 2025 total compensation came to $103,200. Their bargaining unit is 03.

Ramiro Huerta

Customer Service Specialist I/Office of Finance

2025 total comp

$102,835

Sub-department: Clerical
Base pay: $72,856
Overtime: $8,873
Other pay: $969
Benefits: $20,138
Total compensation: $102,835
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Not active
Record Number: 323131323234
Row ID: 25323131323234391229-1FT

At Office of Finance, Ramiro Huerta serves as a Customer Service Specialist I within Clerical. They work full-time. Their 2025 pay totaled $102,835. They are represented by 03.

Patricia Diaz

Customer Service Specialist I/Office of Finance

2025 total comp

$101,607

Sub-department: Clerical
Base pay: $89,685
Overtime: $36
Other pay: $1,070
Benefits: $10,816
Total compensation: $101,607
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Not active
Record Number: 3139313332
Row ID: 253139313332391229-1FT

Patricia Diaz holds the role of Customer Service Specialist I at Office of Finance within Clerical. Their status is full-time. In 2025, their total compensation was $101,607. They are represented by 03.

Kristin Maxwell

Customer Service Specialist I/Office of Finance

2025 total comp

$101,594

Sub-department: Clerical
Base pay: $89,049
Overtime: $636
Other pay: $1,155
Benefits: $10,754
Total compensation: $101,594
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Active
Record Number: 363031323134
Row ID: 25363031323134391229-1FT

Kristin Maxwell works as a Customer Service Specialist I for Office of Finance within Clerical. Their status is full-time. Kristin earned $101,594 in 2025. Their bargaining unit is 03.

Rosa Hernandez

Customer Service Specialist I/Office of Finance

2025 total comp

$101,179

Sub-department: Clerical
Base pay: $77,202
Overtime: $639
Other pay: $853
Benefits: $22,484
Total compensation: $101,179
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Active
Record Number: 313839393034
Row ID: 25313839393034391229-1FT

Rosa Hernandez is a Customer Service Specialist I at Office of Finance within Clerical. They work full-time. 2025 total compensation came to $101,179. Their bargaining unit is 03.