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City of Los Angeles / Office of Finance / Customer Service Specialist I

Job-title file

Customer Service Specialist I

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

32 employees hold this title in Office of Finance. Median total compensation for the role is $109,610, above the department median of $109,443.

Employees
32
Total payroll
$3.5M
Role median
$109,610
Agency median
$109,443
Comparison
Above

What the records show

Role pay distribution

Pay distribution for this role

$72,858$141,298+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 32 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare jurisdictions

Customer Service Specialist beyond City of Los Angeles

This role is reported in 8 jurisdictions. In City of Los Angeles, the median of $113,689 ranks #1 of 8. See Customer Service Specialist across all of City of Los Angeles

Highest-paying jurisdictions for this role

Arkansas
$39,171 · 788
Florida
$37,050 · 18
Georgia
$32,598 · 8
Rhode Island
$12,310 · 11

Median total compensation for comparable Customer Service Specialistroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Robert Diaz

Customer Service Specialist I/Office of Finance

2025 total comp
$105,882
Sub-department
Clerical
Base pay
$73,275
Overtime
$7,262
Other pay
$1,394
Benefits
$23,950
Total compensation
$105,882
Employment type
Full-Time
Union / bargaining unit
03

Source-specific fields

FMS Department Code
39
Job Class Pay Grade
1229-1
Job Status
Active
Record Number
393437333833
Row ID
25393437333833391229-1FT

Robert Diaz works as a Customer Service Specialist I for Office of Finance within Clerical. Their status is full-time. Robert earned $105,882 in 2025. They are represented by 03.

Cynthia Mcbride

Customer Service Specialist I/Office of Finance

2025 total comp
$104,919
Sub-department
Clerical
Base pay
$78,987
Overtime
$4,398
Other pay
$1,004
Benefits
$20,530
Total compensation
$104,919
Employment type
Full-Time
Union / bargaining unit
03

Source-specific fields

FMS Department Code
39
Job Class Pay Grade
1229-1
Job Status
Active
Record Number
363533393933
Row ID
25363533393933391229-1FT

At Office of Finance, Cynthia Mcbride serves as a Customer Service Specialist I within Clerical. They work full-time. Their 2025 pay totaled $104,919. Union affiliation: 03.