City of Los Angeles / Office of Finance / Customer Service Specialist I

Job-title file

Customer Service Specialist I

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

32 employees hold this title in Office of Finance. Median total compensation for the role is $109,610, above the department median of $109,443.

Employees: 32
Total payroll: $3.5M
Role median: $109,610
Agency median: $109,443
Comparison: Above

What the records show

Role pay distribution

Pay distribution for this role

$72,858$141,298+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 32 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare jurisdictions

Customer Service Specialist beyond City of Los Angeles

This role is reported in 8 jurisdictions. In City of Los Angeles, the median of $113,689 ranks #1 of 8. See Customer Service Specialist across all of City of Los Angeles →

Highest-paying jurisdictions for this role

District of Columbia

$78,046 · 57

Johnson County, Kansas

$45,216 · 34

Arkansas

$39,171 · 788

Florida

$37,050 · 18

Georgia

$32,598 · 8

New York Public Authorities

$26,001 · 67

Rhode Island

$12,310 · 11

Median total compensation for comparable Customer Service Specialistroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Francisco Martinez

Customer Service Specialist I/Office of Finance

2025 total comp

$120,443

Sub-department: Clerical
Base pay: $87,212
Overtime: $5,837
Other pay: $959
Benefits: $26,435
Total compensation: $120,443
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Active
Record Number: 323633303133
Row ID: 25323633303133391229-1FT

Francisco Martinez works as a Customer Service Specialist I for Office of Finance within Clerical. Their status is full-time. Francisco earned $120,443 in 2025. Union affiliation: 03.

Spiritt Garrett

Customer Service Specialist I/Office of Finance

2025 total comp

$119,384

Sub-department: Clerical
Base pay: $99,706
Overtime: $8,351
Other pay: $1,463
Benefits: $9,864
Total compensation: $119,384
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Active
Record Number: 3237353537
Row ID: 253237353537391229-1FT

Spiritt Garrett holds the role of Customer Service Specialist I at Office of Finance within Clerical. Their status is full-time. In 2025, their total compensation was $119,384. Their bargaining unit is 03.

Elisha Underwood

Customer Service Specialist I/Office of Finance

2025 total comp

$118,335

Sub-department: Clerical
Base pay: $89,377
Overtime: $4,275
Other pay: $2,158
Benefits: $22,525
Total compensation: $118,335
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Not active
Record Number: 363536363031
Row ID: 25363536363031391229-1FT

Elisha Underwood holds the role of Customer Service Specialist I at Office of Finance within Clerical. Their status is full-time. In 2025, their total compensation was $118,335. Their bargaining unit is 03.

Javier Esparza

Customer Service Specialist I/Office of Finance

2025 total comp

$117,851

Sub-department: Clerical
Base pay: $90,401
Overtime: $0
Other pay: $999
Benefits: $26,451
Total compensation: $117,851
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Not active
Record Number: 383935383034
Row ID: 25383935383034391229-1FT

Javier Esparza works as a Customer Service Specialist I for Office of Finance within Clerical. Their status is full-time. Javier earned $117,851 in 2025. Their bargaining unit is 03.