Customer Service Specialist I

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

32 employees hold this title in Office of Finance. Median total compensation for the role is $109,610, above the department median of $109,443.

Employees: 32
Total payroll: $3.5M
Role median: $109,610
Agency median: $109,443
Comparison: Above

What the records show

Role pay distribution

Pay distribution for this role

$72,858$141,298+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 32 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare jurisdictions

Customer Service Specialist beyond City of Los Angeles

This role is reported in 8 jurisdictions. In City of Los Angeles, the median of $113,689 ranks #1 of 8. See Customer Service Specialist across all of City of Los Angeles →

Highest-paying jurisdictions for this role

District of Columbia

$78,046 · 57

Johnson County, Kansas

$45,216 · 34

Arkansas

$39,171 · 788

Florida

$37,050 · 18

Georgia

$32,598 · 8

New York Public Authorities

$26,001 · 67

Rhode Island

$12,310 · 11

Median total compensation for comparable Customer Service Specialistroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Jerri Davis

Customer Service Specialist I/Office of Finance

2025 total comp

$73,146

Sub-department: Na
Base pay: $63,233
Overtime: $44
Other pay: $2,681
Benefits: $7,188
Total compensation: $73,146
Employment type: Per Event
Union / bargaining unit: Xx

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: XXXX-X
Job Status: Not active
Record Number: 383135363031
Row ID: 2538313536303139XXXX-XPV

Jerri Davis holds the role of Customer Service Specialist I at Office of Finance within Na. Their status is per event. In 2025, their total compensation was $73,146. Their bargaining unit is Xx.

Nichelle Erby

Customer Service Specialist I/Office of Finance

2025 total comp

$72,858

Sub-department: Clerical
Base pay: $48,651
Overtime: $41
Other pay: $14,174
Benefits: $9,993
Total compensation: $72,858
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Not active
Record Number: 363539313832
Row ID: 25363539313832391229-1FT

Nichelle Erby works as a Customer Service Specialist I for Office of Finance within Clerical. Their status is full-time. Nichelle earned $72,858 in 2025. Union affiliation: 03.