Customer Service Specialist I

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

32 employees hold this title in Office of Finance. Median total compensation for the role is $109,610, above the department median of $109,443.

Employees: 32
Total payroll: $3.5M
Role median: $109,610
Agency median: $109,443
Comparison: Above

What the records show

Role pay distribution

Pay distribution for this role

$72,858$141,298+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 32 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare jurisdictions

Customer Service Specialist beyond City of Los Angeles

This role is reported in 8 jurisdictions. In City of Los Angeles, the median of $113,689 ranks #1 of 8. See Customer Service Specialist across all of City of Los Angeles →

Highest-paying jurisdictions for this role

District of Columbia

$78,046 · 57

Johnson County, Kansas

$45,216 · 34

Arkansas

$39,171 · 788

Florida

$37,050 · 18

Georgia

$32,598 · 8

New York Public Authorities

$26,001 · 67

Rhode Island

$12,310 · 11

Median total compensation for comparable Customer Service Specialistroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Aida Erb

Customer Service Specialist I/Office of Finance

2025 total comp

$96,481

Sub-department: Clerical
Base pay: $69,936
Overtime: $0
Other pay: $1,005
Benefits: $25,540
Total compensation: $96,481
Employment type: Full-Time
Union / bargaining unit: 03

Source-specific fields

FMS Department Code: 39
Job Class Pay Grade: 1229-1
Job Status: Active
Record Number: 313636303833
Row ID: 25313636303833391229-1FT

Aida Erb holds the role of Customer Service Specialist I at Office of Finance within Clerical. Their status is full-time. In 2025, their total compensation was $96,481. Their bargaining unit is 03.