311 Call Center Specialist

Carry out the duties of this position in support of the agency's public mission.

56 employees hold this title in Community Information & Technology. Median total compensation for the role is $71,032, below the department median of $119,191.

Employees: 56
Total payroll: $3.8M
Role median: $71,032
Agency median: $119,191
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$53,617$81,022+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 56 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Record list

Employees with this title

Page 1

Branden Cabrera

311 Call Center Specialist/Community Information & Technology

2026 total comp

$53,617

Sub-department: Mdc
Base pay: $53,617
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $53,617
Middle name: Gabriel

Source-specific fields

Globalid: 55a47742-7fd2-4e59-815a-58fa3e908f55
Grosspaylastpaycheck: 1764.11
Grossytd: 19659.72
Record ID: 3,936

At Community Information & Technology, Branden Cabrera serves as a 311 Call Center Specialist within Mdc. Their 2026 pay totaled $53,617.

Judelsys Acosta

311 Call Center Specialist/Community Information & Technology

2026 total comp

$53,617

Sub-department: Mdc
Base pay: $53,617
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $53,617

Source-specific fields

Globalid: 415f177a-b9bd-496c-afc6-1016bdfda712
Grosspaylastpaycheck: 2105.67
Grossytd: 20372.89
Record ID: 3,570

At Community Information & Technology, Judelsys Acosta serves as a 311 Call Center Specialist within Mdc. Their 2026 pay totaled $53,617.

Jorge Serra

311 Call Center Specialist/Community Information & Technology

2026 total comp

$53,617

Sub-department: Mdc
Base pay: $53,617
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $53,617
Middle name: Luis

Source-specific fields

Globalid: 62815bf2-7107-449a-a479-cd9be58c034c
Grosspaylastpaycheck: 1796.34
Grossytd: 19602.91
Record ID: 4,140

Jorge Serra holds the role of 311 Call Center Specialist at Community Information & Technology within Mdc. In 2026, their total compensation was $53,617.

Elizabeth Paladino

311 Call Center Specialist/Community Information & Technology

2026 total comp

$53,617

Sub-department: Mdc
Base pay: $53,617
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $53,617
Middle name: Juniette

Source-specific fields

Globalid: 236083b5-08be-4eee-be60-8b0cfad4d01a
Grosspaylastpaycheck: 2105.66
Grossytd: 22558.52
Record ID: 4,114

Elizabeth Paladino is a 311 Call Center Specialist at Community Information & Technology within Mdc. 2026 total compensation came to $53,617.