Miami-Dade County / Community Information & Technology / 311 Call Center Specialist

Job-title file

311 Call Center Specialist

Carry out the duties of this position in support of the agency's public mission.

56 employees hold this title in Community Information & Technology. Median total compensation for the role is $71,032, below the department median of $119,191.

Employees: 56
Total payroll: $3.8M
Role median: $71,032
Agency median: $119,191
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$53,617$81,022+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 56 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Record list

Employees with this title

Page 1

Kathy Pinder

311 Call Center Specialist/Community Information & Technology

2026 total comp

$84,818

Sub-department: Mdc
Base pay: $84,818
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $84,818
Middle name: R

Source-specific fields

Globalid: 529545e5-d76e-4810-afb3-06d30d099005
Grosspaylastpaycheck: 3203.75
Grossytd: 38278.52
Record ID: 4,055

Kathy Pinder holds the role of 311 Call Center Specialist at Community Information & Technology within Mdc. In 2026, their total compensation was $84,818.

Runnell Martin-Bess

311 Call Center Specialist/Community Information & Technology

2026 total comp

$81,022

Sub-department: Mdc
Base pay: $81,022
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $81,022
Middle name: M

Source-specific fields

Globalid: 01a4d253-f5f8-4067-b8b2-20858e3d128c
Grosspaylastpaycheck: 3159.7
Grossytd: 37969.7
Record ID: 4,057

At Community Information & Technology, Runnell Martin-Bess serves as a 311 Call Center Specialist within Mdc. Their 2026 pay totaled $81,022.

Janice Andrews

311 Call Center Specialist/Community Information & Technology

2026 total comp

$81,022

Sub-department: Mdc
Base pay: $81,022
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $81,022
Middle name: M

Source-specific fields

Globalid: 74ae44d2-736a-457c-9a82-aae21dc35429
Grosspaylastpaycheck: 3174.31
Grossytd: 37181.18
Record ID: 3,237

Janice Andrews holds the role of 311 Call Center Specialist at Community Information & Technology within Mdc. In 2026, their total compensation was $81,022.

Jose Andujar

311 Call Center Specialist/Community Information & Technology

2026 total comp

$81,022

Sub-department: Mdc
Base pay: $81,022
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $81,022
Middle name: L

Source-specific fields

Globalid: dfa1add3-3938-473d-8c1b-4c55e05a4ee0
Grosspaylastpaycheck: 3159.7
Grossytd: 37096.26
Record ID: 3,238

Jose Andujar is a 311 Call Center Specialist at Community Information & Technology within Mdc. 2026 total compensation came to $81,022.

Jean Tassy

311 Call Center Specialist/Community Information & Technology

2026 total comp

$81,022

Sub-department: Mdc
Base pay: $81,022
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $81,022
Middle name: C

Source-specific fields

Globalid: b3398335-9ada-476d-86cd-e7c1b1373810
Grosspaylastpaycheck: 3159.7
Grossytd: 38467.34
Record ID: 4,019

Jean Tassy works as a 311 Call Center Specialist for Community Information & Technology within Mdc. Jean earned $81,022 in 2026.

Kattia Diaz

311 Call Center Specialist/Community Information & Technology

2026 total comp

$81,022

Sub-department: Mdc
Base pay: $81,022
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $81,022

Source-specific fields

Globalid: 07c13197-ae6d-4b62-8d3f-63d0f5433fcd
Grosspaylastpaycheck: 3159.69
Grossytd: 38732.71
Record ID: 3,976

Kattia Diaz works as a 311 Call Center Specialist for Community Information & Technology within Mdc. Kattia earned $81,022 in 2026.

Parker Pera

311 Call Center Specialist/Community Information & Technology

2026 total comp

$81,022

Sub-department: Mdc
Base pay: $81,022
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $81,022
Middle name: P

Source-specific fields

Globalid: 4126243a-a49e-40fe-bcbc-199ce1b6882f
Grosspaylastpaycheck: 3159.7
Grossytd: 36641.75
Record ID: 4,164

Parker Pera is a 311 Call Center Specialist at Community Information & Technology within Mdc. 2026 total compensation came to $81,022.

Shirley Byrd

311 Call Center Specialist/Community Information & Technology

2026 total comp

$81,022

Sub-department: Mdc
Base pay: $81,022
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $81,022
Middle name: A

Source-specific fields

Globalid: cccfb17c-52e3-43ae-b93f-9ae76cb9ffb2
Grosspaylastpaycheck: 3159.7
Grossytd: 39440.82
Record ID: 3,926

Shirley Byrd works as a 311 Call Center Specialist for Community Information & Technology within Mdc. Shirley earned $81,022 in 2026.

Katia Moise

311 Call Center Specialist/Community Information & Technology

2026 total comp

$81,022

Sub-department: Mdc
Base pay: $81,022
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $81,022
Middle name: U

Source-specific fields

Globalid: 0f96567e-2434-4ac8-9a13-697cc1ce40b6
Grosspaylastpaycheck: 3159.7
Grossytd: 38935.92
Record ID: 4,053

Katia Moise works as a 311 Call Center Specialist for Community Information & Technology within Mdc. Katia earned $81,022 in 2026.

Regla C. Savine

311 Call Center Specialist/Community Information & Technology

2026 total comp

$81,022

Sub-department: Mdc
Base pay: $81,022
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $81,022

Source-specific fields

Globalid: c50784ba-9bcf-4b84-82af-6670e888f257
Grosspaylastpaycheck: 3149.95
Grossytd: 37718.45
Record ID: 4,130

Regla C. Savine holds the role of 311 Call Center Specialist at Community Information & Technology within Mdc. In 2026, their total compensation was $81,022.

Edward Armesto

311 Call Center Specialist/Community Information & Technology

2026 total comp

$81,022

Sub-department: Mdc
Base pay: $81,022
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $81,022
Middle name: H

Source-specific fields

Globalid: 73ce190b-a578-464d-a791-022cec011228
Grosspaylastpaycheck: 2813.99
Grossytd: 36301.37
Record ID: 3,250

At Community Information & Technology, Edward Armesto serves as a 311 Call Center Specialist within Mdc. Their 2026 pay totaled $81,022.

Marlene Laing

311 Call Center Specialist/Community Information & Technology

2026 total comp

$81,022

Sub-department: Mdc
Base pay: $81,022
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $81,022
Middle name: A

Source-specific fields

Globalid: b94aae63-6506-4274-9c83-b5cf9ac2354d
Grosspaylastpaycheck: 3159.7
Grossytd: 36892.02
Record ID: 3,896

Marlene Laing is a 311 Call Center Specialist at Community Information & Technology within Mdc. 2026 total compensation came to $81,022.

Bautista Montanes

311 Call Center Specialist/Community Information & Technology

2026 total comp

$81,022

Sub-department: Mdc
Base pay: $81,022
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $81,022

Source-specific fields

Globalid: 7e8c25aa-cdda-4e2f-832e-a62b11638c85
Grosspaylastpaycheck: 3159.69
Grossytd: 38582.87
Record ID: 4,236

Bautista Montanes works as a 311 Call Center Specialist for Community Information & Technology within Mdc. Bautista earned $81,022 in 2026.

Lina Rivero

311 Call Center Specialist/Community Information & Technology

2026 total comp

$81,022

Sub-department: Mdc
Base pay: $81,022
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $81,022
Middle name: E

Source-specific fields

Globalid: 189a5e57-fd2b-4fba-ad1e-33c2487b66e2
Grosspaylastpaycheck: 1382.34
Grossytd: 34183.21
Record ID: 4,399

Lina Rivero works as a 311 Call Center Specialist for Community Information & Technology within Mdc. Lina earned $81,022 in 2026.

Salvador Rodriguez

311 Call Center Specialist/Community Information & Technology

2026 total comp

$81,022

Sub-department: Mdc
Base pay: $81,022
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $81,022

Source-specific fields

Globalid: ec04df55-bafe-44d0-b165-6981f4e4451a
Grosspaylastpaycheck: 3159.69
Grossytd: 36871.99
Record ID: 4,249

At Community Information & Technology, Salvador Rodriguez serves as a 311 Call Center Specialist within Mdc. Their 2026 pay totaled $81,022.

Jabari Gilbert

311 Call Center Specialist/Community Information & Technology

2026 total comp

$81,022

Sub-department: Mdc
Base pay: $81,022
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $81,022
Middle name: A

Source-specific fields

Globalid: 6b9f1377-fb80-4687-88f7-879eb2066e91
Grosspaylastpaycheck: 3159.7
Grossytd: 38299.1
Record ID: 3,629

At Community Information & Technology, Jabari Gilbert serves as a 311 Call Center Specialist within Mdc. Their 2026 pay totaled $81,022.

Sharen Jackson

311 Call Center Specialist/Community Information & Technology

2026 total comp

$81,022

Sub-department: Mdc
Base pay: $81,022
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $81,022
Middle name: C

Source-specific fields

Globalid: b9dec523-2553-4814-8af4-90bd116bc56a
Grosspaylastpaycheck: 3159.7
Grossytd: 39499.87
Record ID: 3,863

Sharen Jackson is a 311 Call Center Specialist at Community Information & Technology within Mdc. 2026 total compensation came to $81,022.

Monica Simons

311 Call Center Specialist/Community Information & Technology

2026 total comp

$81,022

Sub-department: Mdc
Base pay: $81,022
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $81,022
Middle name: L

Source-specific fields

Globalid: 47bf5fef-7726-4d53-b3be-d5086f31a0b8
Grosspaylastpaycheck: 3159.7
Grossytd: 38516.57
Record ID: 4,157

At Community Information & Technology, Monica Simons serves as a 311 Call Center Specialist within Mdc. Their 2026 pay totaled $81,022.