Miami-Dade County / Community Information & Technology / 311 Call Center Specialist

Job-title file

311 Call Center Specialist

Carry out the duties of this position in support of the agency's public mission.

56 employees hold this title in Community Information & Technology. Median total compensation for the role is $71,032, below the department median of $119,191.

Employees: 56
Total payroll: $3.8M
Role median: $71,032
Agency median: $119,191
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$53,617$81,022+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 56 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Record list

Employees with this title

Page 1

Charlene Lewis

311 Call Center Specialist/Community Information & Technology

2026 total comp

$56,073

Sub-department: Mdc
Base pay: $56,073
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $56,073

Source-specific fields

Globalid: 69a97a04-e3ba-4424-aab8-92cdfe39d7e3
Grosspaylastpaycheck: 2173.16
Grossytd: 24564.48
Record ID: 3,908

Charlene Lewis holds the role of 311 Call Center Specialist at Community Information & Technology within Mdc. In 2026, their total compensation was $56,073.

Wilbert Marcelon

311 Call Center Specialist/Community Information & Technology

2026 total comp

$56,073

Sub-department: Mdc
Base pay: $56,073
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $56,073

Source-specific fields

Globalid: 4438ab11-8e52-4411-b954-43d345361d57
Grosspaylastpaycheck: 2200.13
Grossytd: 25628.05
Record ID: 4,356

Wilbert Marcelon works as a 311 Call Center Specialist for Community Information & Technology within Mdc. Wilbert earned $56,073 in 2026.

Jenncy Portillo Castillo

311 Call Center Specialist/Community Information & Technology

2026 total comp

$56,073

Sub-department: Mdc
Base pay: $56,073
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $56,073

Source-specific fields

Globalid: daec68fb-5b79-4095-89e7-f1eb32f5dae9
Grosspaylastpaycheck: 2220.35
Grossytd: 25580.6
Record ID: 4,228

Jenncy Portillo Castillo is a 311 Call Center Specialist at Community Information & Technology within Mdc. 2026 total compensation came to $56,073.

Ebed Martinez

311 Call Center Specialist/Community Information & Technology

2026 total comp

$56,073

Sub-department: Mdc
Base pay: $56,073
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $56,073

Source-specific fields

Globalid: 06148980-dd35-41b6-8460-ea9680ba5964
Grosspaylastpaycheck: 2200.13
Grossytd: 25748.92
Record ID: 4,060

Ebed Martinez is a 311 Call Center Specialist at Community Information & Technology within Mdc. 2026 total compensation came to $56,073.

Lawrence Rosenbaum

311 Call Center Specialist/Community Information & Technology

2026 total comp

$56,073

Sub-department: Mdc
Base pay: $56,073
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $56,073
Middle name: M

Source-specific fields

Globalid: 4511194e-2d5f-4ea9-b325-88ce1ac53339
Grosspaylastpaycheck: 2200.13
Grossytd: 25495.85
Record ID: 4,264

Lawrence Rosenbaum works as a 311 Call Center Specialist for Community Information & Technology within Mdc. Lawrence earned $56,073 in 2026.

Naida Cumbermack

311 Call Center Specialist/Community Information & Technology

2026 total comp

$56,073

Sub-department: Mdc
Base pay: $56,073
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $56,073

Source-specific fields

Globalid: 8c353386-9b15-4367-8f35-b8fdc6c743a1
Grosspaylastpaycheck: 2200.13
Grossytd: 25476.45
Record ID: 3,658

Naida Cumbermack works as a 311 Call Center Specialist for Community Information & Technology within Mdc. Naida earned $56,073 in 2026.

Lorenzo Andre

311 Call Center Specialist/Community Information & Technology

2026 total comp

$56,073

Sub-department: Mdc
Base pay: $56,073
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $56,073
Middle name: Jawoan

Source-specific fields

Globalid: 0826ea70-7e6d-4c99-82a0-f9df287f5d1f
Grosspaylastpaycheck: 2200.13
Grossytd: 25738.63
Record ID: 3,235

Lorenzo Andre is a 311 Call Center Specialist at Community Information & Technology within Mdc. 2026 total compensation came to $56,073.

Gabriella Lopez

311 Call Center Specialist/Community Information & Technology

2026 total comp

$56,073

Sub-department: Mdc
Base pay: $56,073
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $56,073
Middle name: Alejandra

Source-specific fields

Globalid: 8b0c3e16-f366-4f11-be3b-61e58ae6e3ed
Grosspaylastpaycheck: 1994.57
Grossytd: 25206.5
Record ID: 4,232

Gabriella Lopez holds the role of 311 Call Center Specialist at Community Information & Technology within Mdc. In 2026, their total compensation was $56,073.

Anthony Valdivia

311 Call Center Specialist/Community Information & Technology

2026 total comp

$56,073

Sub-department: Mdc
Base pay: $56,073
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $56,073

Source-specific fields

Globalid: 1702e97f-7a52-4e0d-91b2-6192754c7a71
Grosspaylastpaycheck: 2200.13
Grossytd: 25839.72
Record ID: 4,456

Anthony Valdivia works as a 311 Call Center Specialist for Community Information & Technology within Mdc. Anthony earned $56,073 in 2026.

Danny Clavero

311 Call Center Specialist/Community Information & Technology

2026 total comp

$56,073

Sub-department: Mdc
Base pay: $56,073
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $56,073

Source-specific fields

Globalid: 4e96026f-091c-47ff-ac3d-644fdc997b8b
Grosspaylastpaycheck: 690.46
Grossytd: 5171.98
Record ID: 3,838

Danny Clavero works as a 311 Call Center Specialist for Community Information & Technology within Mdc. Danny earned $56,073 in 2026.

Nate Nunnally

311 Call Center Specialist/Community Information & Technology

2026 total comp

$56,073

Sub-department: Mdc
Base pay: $56,073
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $56,073

Source-specific fields

Globalid: 7fac3b78-97db-405a-b475-f62410aa7fbf
Grosspaylastpaycheck: 2200.13
Grossytd: 25853.06
Record ID: 4,309

At Community Information & Technology, Nate Nunnally serves as a 311 Call Center Specialist within Mdc. Their 2026 pay totaled $56,073.

Yohama Villamil

311 Call Center Specialist/Community Information & Technology

2026 total comp

$56,073

Sub-department: Mdc
Base pay: $56,073
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $56,073
Middle name: I

Source-specific fields

Globalid: d06118a6-b589-4ba5-b5aa-5a1c2378e924
Grosspaylastpaycheck: 2200.12
Grossytd: 25810.5
Record ID: 4,603

Yohama Villamil is a 311 Call Center Specialist at Community Information & Technology within Mdc. 2026 total compensation came to $56,073.