311 Call Center Specialist

Carry out the duties of this position in support of the agency's public mission.

56 employees hold this title in Community Information & Technology. Median total compensation for the role is $71,032, below the department median of $119,191.

Employees: 56
Total payroll: $3.8M
Role median: $71,032
Agency median: $119,191
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$53,617$81,022+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 56 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Record list

Employees with this title

Page 1

Eliana Yepes

311 Call Center Specialist/Community Information & Technology

2026 total comp

$58,305

Sub-department: Mdc
Base pay: $58,305
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $58,305

Source-specific fields

Globalid: cd34117e-919e-4680-a1f8-771cb0b8fe9d
Grosspaylastpaycheck: 2285.97
Grossytd: 26248.94
Record ID: 4,622

Eliana Yepes holds the role of 311 Call Center Specialist at Community Information & Technology within Mdc. In 2026, their total compensation was $58,305.

Keylli Lemus Herrera

311 Call Center Specialist/Community Information & Technology

2026 total comp

$58,305

Sub-department: Mdc
Base pay: $58,305
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $58,305
Middle name: Caridad

Source-specific fields

Globalid: 5f04bbfa-c649-48cb-92af-5e70fbc2cebc
Grosspaylastpaycheck: 2047.71
Grossytd: 25259.02
Record ID: 3,904

Keylli Lemus Herrera works as a 311 Call Center Specialist for Community Information & Technology within Mdc. Keylli earned $58,305 in 2026.

Sion Bissessar

311 Call Center Specialist/Community Information & Technology

2026 total comp

$58,305

Sub-department: Mdc
Base pay: $58,305
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $58,305

Source-specific fields

Globalid: 0ffab580-1bd5-415e-be6c-0d91c1add8be
Grosspaylastpaycheck: 2306.99
Grossytd: 26380.66
Record ID: 3,812

Sion Bissessar is a 311 Call Center Specialist at Community Information & Technology within Mdc. 2026 total compensation came to $58,305.