Miami-Dade County / Community Information & Technology / 311 Call Center Specialist

Job-title file

311 Call Center Specialist

Carry out the duties of this position in support of the agency's public mission.

56 employees hold this title in Community Information & Technology. Median total compensation for the role is $71,032, below the department median of $119,191.

Employees: 56
Total payroll: $3.8M
Role median: $71,032
Agency median: $119,191
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$53,617$81,022+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 56 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Record list

Employees with this title

Page 1

Madelene Ladron De Guevara

311 Call Center Specialist/Community Information & Technology

2026 total comp

$60,873

Sub-department: Mdc
Base pay: $60,873
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $60,873

Source-specific fields

Globalid: c6f7a094-6d97-4a4f-ad11-ae19f7179e6b
Grosspaylastpaycheck: 2384.72
Grossytd: 27539.5
Record ID: 3,894

Madelene Ladron De Guevara works as a 311 Call Center Specialist for Community Information & Technology within Mdc. Madelene earned $60,873 in 2026.

Gertha St Remy

311 Call Center Specialist/Community Information & Technology

2026 total comp

$60,873

Sub-department: Mdc
Base pay: $60,873
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $60,873

Source-specific fields

Globalid: 876e49d2-e488-4bed-b195-6f71e4535cda
Grosspaylastpaycheck: 2395.7
Grossytd: 27283.13
Record ID: 4,321

Gertha St Remy is a 311 Call Center Specialist at Community Information & Technology within Mdc. 2026 total compensation came to $60,873.

Maria Toirac

311 Call Center Specialist/Community Information & Technology

2026 total comp

$60,873

Sub-department: Mdc
Base pay: $60,873
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $60,873
Middle name: Victoria

Source-specific fields

Globalid: 7ea969d4-7fbb-4208-97a5-dff3dc24b432
Grosspaylastpaycheck: 2384.73
Grossytd: 27381.71
Record ID: 4,029

Maria Toirac holds the role of 311 Call Center Specialist at Community Information & Technology within Mdc. In 2026, their total compensation was $60,873.

Cindy Rodriguez

311 Call Center Specialist/Community Information & Technology

2026 total comp

$60,873

Sub-department: Mdc
Base pay: $60,873
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $60,873
Middle name: G

Source-specific fields

Globalid: fd94b081-0c2b-4f38-9027-c99d6db901fd
Grosspaylastpaycheck: 2395.69
Grossytd: 21178.91
Record ID: 4,224

Cindy Rodriguez holds the role of 311 Call Center Specialist at Community Information & Technology within Mdc. In 2026, their total compensation was $60,873.

Lisa Pierre-Louis

311 Call Center Specialist/Community Information & Technology

2026 total comp

$60,873

Sub-department: Mdc
Base pay: $60,873
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $60,873
Middle name: Tesa

Source-specific fields

Globalid: b7e8b99a-93dd-431d-b38f-55cab8b6b940
Grosspaylastpaycheck: 2384.73
Grossytd: 27426.48
Record ID: 4,195

Lisa Pierre-Louis works as a 311 Call Center Specialist for Community Information & Technology within Mdc. Lisa earned $60,873 in 2026.

Kaylyn Marroquin

311 Call Center Specialist/Community Information & Technology

2026 total comp

$60,873

Sub-department: Mdc
Base pay: $60,873
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $60,873

Source-specific fields

Globalid: ff51206c-0c27-4cf8-bbea-a9bcf698de47
Grosspaylastpaycheck: 2121.35
Grossytd: 22052.13
Record ID: 4,054

At Community Information & Technology, Kaylyn Marroquin serves as a 311 Call Center Specialist within Mdc. Their 2026 pay totaled $60,873.

Yakira West

311 Call Center Specialist/Community Information & Technology

2026 total comp

$60,873

Sub-department: Mdc
Base pay: $60,873
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $60,873

Source-specific fields

Globalid: 3842a8dd-521a-4fe8-9f06-c2e67230fcbd
Grosspaylastpaycheck: 1653.08
Grossytd: 22502.01
Record ID: 4,609

At Community Information & Technology, Yakira West serves as a 311 Call Center Specialist within Mdc. Their 2026 pay totaled $60,873.

Esteban Summo Elias

311 Call Center Specialist/Community Information & Technology

2026 total comp

$60,873

Sub-department: Mdc
Base pay: $60,873
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $60,873
Middle name: De Jesus

Source-specific fields

Globalid: 2484bde7-a168-4c75-b19b-c63b06b5e096
Grosspaylastpaycheck: 2384.73
Grossytd: 27398.39
Record ID: 4,013

At Community Information & Technology, Esteban Summo Elias serves as a 311 Call Center Specialist within Mdc. Their 2026 pay totaled $60,873.