311 Call Center Specialist

Carry out the duties of this position in support of the agency's public mission.

56 employees hold this title in Community Information & Technology. Median total compensation for the role is $71,032, below the department median of $119,191.

Employees: 56
Total payroll: $3.8M
Role median: $71,032
Agency median: $119,191
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$53,617$81,022+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 56 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Record list

Employees with this title

Page 1

Yvette Soler

311 Call Center Specialist/Community Information & Technology

2026 total comp

$72,595

Sub-department: Mdc
Base pay: $72,595
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $72,595

Source-specific fields

Globalid: 4bf2cbb8-3945-4fa9-8717-f3b89bb51fc9
Grosspaylastpaycheck: 2835.57
Grossytd: 33312.78
Record ID: 4,214

Yvette Soler works as a 311 Call Center Specialist for Community Information & Technology within Mdc. Yvette earned $72,595 in 2026.

Monise Bien Aime

311 Call Center Specialist/Community Information & Technology

2026 total comp

$72,595

Sub-department: Mdc
Base pay: $72,595
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $72,595

Source-specific fields

Globalid: 95285bd5-cede-413e-a776-3c4dc22529f3
Grosspaylastpaycheck: 2739.59
Grossytd: 29736.82
Record ID: 3,811

Monise Bien Aime holds the role of 311 Call Center Specialist at Community Information & Technology within Mdc. In 2026, their total compensation was $72,595.

Stephen Masson

311 Call Center Specialist/Community Information & Technology

2026 total comp

$72,595

Sub-department: Mdc
Base pay: $72,595
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $72,595
Middle name: G

Source-specific fields

Globalid: 61424b21-50b9-43c4-b090-823b9b7a7ca8
Grosspaylastpaycheck: 2835.57
Grossytd: 28501.26
Record ID: 4,068

Stephen Masson is a 311 Call Center Specialist at Community Information & Technology within Mdc. 2026 total compensation came to $72,595.