311 Call Center Specialist

Carry out the duties of this position in support of the agency's public mission.

56 employees hold this title in Community Information & Technology. Median total compensation for the role is $71,032, below the department median of $119,191.

Employees: 56
Total payroll: $3.8M
Role median: $71,032
Agency median: $119,191
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$53,617$81,022+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 56 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Record list

Employees with this title

Page 1

Nicole Charles

311 Call Center Specialist/Community Information & Technology

2026 total comp

$75,832

Sub-department: Mdc
Base pay: $75,832
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $75,832

Source-specific fields

Globalid: 04fe7a31-9bba-4849-a57b-cc32ca3d2858
Grosspaylastpaycheck: 2960.09
Grossytd: 21112.19
Record ID: 3,828

Nicole Charles works as a 311 Call Center Specialist for Community Information & Technology within Mdc. Nicole earned $75,832 in 2026.

Sandra Witherspoon

311 Call Center Specialist/Community Information & Technology

2026 total comp

$75,832

Sub-department: Mdc
Base pay: $75,832
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $75,832
Middle name: M

Source-specific fields

Globalid: 4d12fc7f-1b8d-4e0d-a3a0-e7a9e0b1f2fc
Grosspaylastpaycheck: 2960.09
Grossytd: 35501.23
Record ID: 4,616

Sandra Witherspoon is a 311 Call Center Specialist at Community Information & Technology within Mdc. 2026 total compensation came to $75,832.