311 Call Center Specialist

Carry out the duties of this position in support of the agency's public mission.

56 employees hold this title in Community Information & Technology. Median total compensation for the role is $71,032, below the department median of $119,191.

Employees: 56
Total payroll: $3.8M
Role median: $71,032
Agency median: $119,191
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$53,617$81,022+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 56 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Record list

Employees with this title

Page 1

George Richburg

311 Call Center Specialist/Community Information & Technology

2026 total comp

$79,181

Sub-department: Mdc
Base pay: $79,181
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $79,181
Middle name: C

Source-specific fields

Globalid: ca0ab4a4-2ce3-4123-bf35-2edd36f920e8
Grosspaylastpaycheck: 919.01
Grossytd: 24144.05
Record ID: 4,393

At Community Information & Technology, George Richburg serves as a 311 Call Center Specialist within Mdc. Their 2026 pay totaled $79,181.

Adrian Pineda

311 Call Center Specialist/Community Information & Technology

2026 total comp

$79,181

Sub-department: Mdc
Base pay: $79,181
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $79,181
Middle name: C

Source-specific fields

Globalid: 1ce3a494-5e97-43b2-928c-80e6918b96b0
Grosspaylastpaycheck: 1794.58
Grossytd: 26466.78
Record ID: 4,109

Adrian Pineda holds the role of 311 Call Center Specialist at Community Information & Technology within Mdc. In 2026, their total compensation was $79,181.

Vianca Caceres

311 Call Center Specialist/Community Information & Technology

2026 total comp

$79,181

Sub-department: Mdc
Base pay: $79,181
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $79,181

Source-specific fields

Globalid: b374f555-2e27-489f-ae6a-88da3c2d709a
Grosspaylastpaycheck: 2936.61
Grossytd: 29923.44
Record ID: 3,937

At Community Information & Technology, Vianca Caceres serves as a 311 Call Center Specialist within Mdc. Their 2026 pay totaled $79,181.

Kelly Hill

311 Call Center Specialist/Community Information & Technology

2026 total comp

$79,181

Sub-department: Mdc
Base pay: $79,181
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $79,181
Middle name: A

Source-specific fields

Globalid: ccddfdc9-953b-494c-87ea-53605bc6e951
Grosspaylastpaycheck: 3088.89
Grossytd: 36030.86
Record ID: 3,752

Kelly Hill is a 311 Call Center Specialist at Community Information & Technology within Mdc. 2026 total compensation came to $79,181.

Gatha Dunn

311 Call Center Specialist/Community Information & Technology

2026 total comp

$79,181

Sub-department: Mdc
Base pay: $79,181
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $79,181

Source-specific fields

Globalid: d138cddc-042e-47bd-aa06-f7f5d9fc3536
Grosspaylastpaycheck: 3088.88
Grossytd: 36465.78
Record ID: 3,993

Gatha Dunn is a 311 Call Center Specialist at Community Information & Technology within Mdc. 2026 total compensation came to $79,181.