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City of Milwaukee / Patron Experience & Strategy

Agency file

Patron Experience & Strategy

Source file: City of Milwaukee — Employee Salaries / ingested Jun 19, 2026

The Patron Experience & Strategy is a government agency that delivers public services and programs within its jurisdiction.

In 2025, this agency had 237 employees with median total compensation of $53,606; the highest distinct record was $124,772.

Year
2025
Employees
237
Median total
$53,606
Highest record
$124,772

What the records show

Compensation analytics

These summaries compare pay within the agency before listing individual records.

Salary distribution

$615$105,317+

How 2025 total compensation is spread across the 237 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($53,606) — half earn less, half more. The far-right bar collects the highest earners.

Average pay composition

  • Base$0 (0%)
  • Overtime$24 (0%)
  • Other$55,117 (100%)
  • Benefits$0 (0%)

What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.

Pay percentiles

10th
25th
Median
75th
90th
$12,985
$41,070
$53,606
$79,813
$86,613

The pay ladder for this department. Someone at the 90th percentile earns $86,613 — more than 90% of the department; the 10th percentile earns $12,985. The shaded band is the middle half of employees (25th–75th percentile).

Largest job titles

The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.

Record list

Employees

Highest-paid first / page 3

Kimberly Luedke

Librarian I/Patron Experience & Strategy

2025 total comp
$71,383
Base pay
$0
Overtime
$0
Other pay
$71,383
Benefits
$0
Total compensation
$71,383
Hourly rate
$34
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2606DC

Kimberly Luedke holds the role of Librarian I at Patron Experience & Strategy. Their status is full-time. In 2025, their total compensation was $71,383.

Fionna Rausch

Librarian I/Patron Experience & Strategy

2025 total comp
$70,063
Base pay
$0
Overtime
$0
Other pay
$70,063
Benefits
$0
Total compensation
$70,063
Hourly rate
$34
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2606DC

Fionna Rausch holds the role of Librarian I at Patron Experience & Strategy. Their status is full-time. In 2025, their total compensation was $70,063.

Tara Kron

Librarian II/Patron Experience & Strategy

2025 total comp
$69,976
Base pay
$0
Overtime
$148
Other pay
$69,827
Benefits
$0
Total compensation
$69,976
Hourly rate
$34
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2607DC

Tara Kron is a Librarian II at Patron Experience & Strategy. They work full-time. 2025 total compensation came to $69,976.

Samantha Holt

Library Edu Outreach Coordinator/Patron Experience & Strategy

2025 total comp
$69,887
Base pay
$0
Overtime
$67
Other pay
$69,820
Benefits
$0
Total compensation
$69,887
Hourly rate
$36
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2665DC

At Patron Experience & Strategy, Samantha Holt serves as a Library Edu Outreach Coordinator. They work full-time. Their 2025 pay totaled $69,887.

Suzanne Pritzlaff

Librarian II/Patron Experience & Strategy

2025 total comp
$69,505
Base pay
$0
Overtime
$0
Other pay
$69,505
Benefits
$0
Total compensation
$69,505
Hourly rate
$34
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2607DC

Suzanne Pritzlaff works as a Librarian II for Patron Experience & Strategy. Their status is full-time. Suzanne earned $69,505 in 2025.

Randall Lundy

Library Reference Assistant/Patron Experience & Strategy

2025 total comp
$68,857
Base pay
$0
Overtime
$0
Other pay
$68,857
Benefits
$0
Total compensation
$68,857
Hourly rate
$33
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2641DC

Randall Lundy is a Library Reference Assistant at Patron Experience & Strategy. They work full-time. 2025 total compensation came to $68,857.

Elizabeth Gabriel

Library Reference Assistant/Patron Experience & Strategy

2025 total comp
$68,754
Base pay
$0
Overtime
$8
Other pay
$68,746
Benefits
$0
Total compensation
$68,754
Hourly rate
$33
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2641DC

Elizabeth Gabriel works as a Library Reference Assistant for Patron Experience & Strategy. Their status is full-time. Elizabeth earned $68,754 in 2025.

Derek Marinello

Library Reference Assistant/Patron Experience & Strategy

2025 total comp
$68,737
Base pay
$0
Overtime
$0
Other pay
$68,737
Benefits
$0
Total compensation
$68,737
Hourly rate
$33
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2641DC

Derek Marinello holds the role of Library Reference Assistant at Patron Experience & Strategy. Their status is full-time. In 2025, their total compensation was $68,737.

Maria Villa-Rivera

Librarian II/Patron Experience & Strategy

2025 total comp
$68,445
Base pay
$0
Overtime
$0
Other pay
$68,445
Benefits
$0
Total compensation
$68,445
Hourly rate
$34
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2607DC

At Patron Experience & Strategy, Maria Villa-Rivera serves as a Librarian II. They work full-time. Their 2025 pay totaled $68,445.

Adam Piwoni

Librarian I/Patron Experience & Strategy

2025 total comp
$67,411
Base pay
$0
Overtime
$0
Other pay
$67,411
Benefits
$0
Total compensation
$67,411
Hourly rate
$33
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2606DC

At Patron Experience & Strategy, Adam Piwoni serves as a Librarian I. They work full-time. Their 2025 pay totaled $67,411.

Katherine Caputa

Library Reference Assistant/Patron Experience & Strategy

2025 total comp
$67,358
Base pay
$0
Overtime
$0
Other pay
$67,358
Benefits
$0
Total compensation
$67,358
Hourly rate
$32
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
436.56
Job Code
2641DC

Katherine Caputa holds the role of Library Reference Assistant at Patron Experience & Strategy. Their status is full-time. In 2025, their total compensation was $67,358.

Chloe Joy

Librarian I/Patron Experience & Strategy

2025 total comp
$67,289
Base pay
$0
Overtime
$0
Other pay
$67,289
Benefits
$0
Total compensation
$67,289
Hourly rate
$33
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2606DC

Chloe Joy holds the role of Librarian I at Patron Experience & Strategy. Their status is full-time. In 2025, their total compensation was $67,289.

Tanya Dhein

Library Reference Assistant/Patron Experience & Strategy

2025 total comp
$66,234
Base pay
$0
Overtime
$0
Other pay
$66,234
Benefits
$0
Total compensation
$66,234
Hourly rate
$32
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2641DC

Tanya Dhein holds the role of Library Reference Assistant at Patron Experience & Strategy. Their status is full-time. In 2025, their total compensation was $66,234.

Grace Larson

Librarian I/Patron Experience & Strategy

2025 total comp
$66,203
Base pay
$0
Overtime
$0
Other pay
$66,203
Benefits
$0
Total compensation
$66,203
Hourly rate
$31
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2606DC

Grace Larson works as a Librarian I for Patron Experience & Strategy. Their status is full-time. Grace earned $66,203 in 2025.

Nicholas Censoprano

Librarian I/Patron Experience & Strategy

2025 total comp
$65,578
Base pay
$0
Overtime
$0
Other pay
$65,578
Benefits
$0
Total compensation
$65,578
Hourly rate
$33
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2606DC

At Patron Experience & Strategy, Nicholas Censoprano serves as a Librarian I. They work full-time. Their 2025 pay totaled $65,578.

Lauren Falicki

Library Reference Assistant/Patron Experience & Strategy

2025 total comp
$65,545
Base pay
$0
Overtime
$0
Other pay
$65,545
Benefits
$0
Total compensation
$65,545
Hourly rate
$32
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2641DC

Lauren Falicki is a Library Reference Assistant at Patron Experience & Strategy. They work full-time. 2025 total compensation came to $65,545.

Thomas Nehrbass

Library Reference Assistant/Patron Experience & Strategy

2025 total comp
$65,529
Base pay
$0
Overtime
$0
Other pay
$65,529
Benefits
$0
Total compensation
$65,529
Hourly rate
$32
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2641DC

Thomas Nehrbass is a Library Reference Assistant at Patron Experience & Strategy. They work full-time. 2025 total compensation came to $65,529.

Rachel Couch

Library Reference Assistant/Patron Experience & Strategy

2025 total comp
$64,886
Base pay
$0
Overtime
$0
Other pay
$64,886
Benefits
$0
Total compensation
$64,886
Hourly rate
$31
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2641DC

At Patron Experience & Strategy, Rachel Couch serves as a Library Reference Assistant. They work full-time. Their 2025 pay totaled $64,886.

Trevonna Sims

Library Reference Assistant/Patron Experience & Strategy

2025 total comp
$64,432
Base pay
$0
Overtime
$190
Other pay
$64,243
Benefits
$0
Total compensation
$64,432
Hourly rate
$30
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2641DC

Trevonna Sims holds the role of Library Reference Assistant at Patron Experience & Strategy. Their status is full-time. In 2025, their total compensation was $64,432.

Claire Kinder

Librarian I/Patron Experience & Strategy

2025 total comp
$63,896
Base pay
$0
Overtime
$13
Other pay
$63,883
Benefits
$0
Total compensation
$63,896
Hourly rate
$33
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2606DC

At Patron Experience & Strategy, Claire Kinder serves as a Librarian I. They work full-time. Their 2025 pay totaled $63,896.

Saintalea Bilyeu

Library Reference Assistant/Patron Experience & Strategy

2025 total comp
$62,984
Base pay
$0
Overtime
$0
Other pay
$62,984
Benefits
$0
Total compensation
$62,984
Hourly rate
$30
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2641DC

At Patron Experience & Strategy, Saintalea Bilyeu serves as a Library Reference Assistant. They work full-time. Their 2025 pay totaled $62,984.

Henry Witt

Library Reference Assistant/Patron Experience & Strategy

2025 total comp
$62,506
Base pay
$0
Overtime
$0
Other pay
$62,506
Benefits
$0
Total compensation
$62,506
Hourly rate
$30
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
43.32
Job Code
2641DC

Henry Witt holds the role of Library Reference Assistant at Patron Experience & Strategy. Their status is full-time. In 2025, their total compensation was $62,506.

Chloe Eaton

Library Reference Assistant/Patron Experience & Strategy

2025 total comp
$62,497
Base pay
$0
Overtime
$0
Other pay
$62,497
Benefits
$0
Total compensation
$62,497
Hourly rate
$30
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2641DC

Chloe Eaton holds the role of Library Reference Assistant at Patron Experience & Strategy. Their status is full-time. In 2025, their total compensation was $62,497.

Patience Farmer

Library Reference Assistant/Patron Experience & Strategy

2025 total comp
$62,479
Base pay
$0
Overtime
$0
Other pay
$62,479
Benefits
$0
Total compensation
$62,479
Hourly rate
$33
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2641DC
Termination Date
Feb 4, 2026

Patience Farmer is a Library Reference Assistant at Patron Experience & Strategy. They work full-time. 2025 total compensation came to $62,479.

Kou Vang

Library Circulation Ser Representative Ld/Patron Experience & Strategy

2025 total comp
$62,346
Base pay
$0
Overtime
$272
Other pay
$62,074
Benefits
$0
Total compensation
$62,346
Hourly rate
$30
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2661DC

Kou Vang holds the role of Library Circulation Ser Representative Ld at Patron Experience & Strategy. Their status is full-time. In 2025, their total compensation was $62,346.

Anna Pasquantonio

Library Reference Assistant/Patron Experience & Strategy

2025 total comp
$62,231
Base pay
$0
Overtime
$14
Other pay
$62,217
Benefits
$0
Total compensation
$62,231
Hourly rate
$30
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2641DC

Anna Pasquantonio works as a Library Reference Assistant for Patron Experience & Strategy. Their status is full-time. Anna earned $62,231 in 2025.

Joshua Ashing

Library Reference Assistant/Patron Experience & Strategy

2025 total comp
$61,945
Base pay
$0
Overtime
$14
Other pay
$61,931
Benefits
$0
Total compensation
$61,945
Hourly rate
$29
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2641DC

Joshua Ashing is a Library Reference Assistant at Patron Experience & Strategy. They work full-time. 2025 total compensation came to $61,945.

Brandie Rayford

Library Circulation Ser Representative Ld/Patron Experience & Strategy

2025 total comp
$61,921
Base pay
$0
Overtime
$0
Other pay
$61,921
Benefits
$0
Total compensation
$61,921
Hourly rate
$30
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2661DC

At Patron Experience & Strategy, Brandie Rayford serves as a Library Circulation Ser Representative Ld. They work full-time. Their 2025 pay totaled $61,921.

Harold Johnson Jr

Library Reference Assistant/Patron Experience & Strategy

2025 total comp
$61,872
Base pay
$0
Overtime
$0
Other pay
$61,872
Benefits
$0
Total compensation
$61,872
Hourly rate
$30
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2641DC

Harold Johnson Jr is a Library Reference Assistant at Patron Experience & Strategy. They work full-time. 2025 total compensation came to $61,872.

Alejandra Rodriguez

Library Circulation Ser Representative Ld/Patron Experience & Strategy

2025 total comp
$61,779
Base pay
$0
Overtime
$0
Other pay
$61,779
Benefits
$0
Total compensation
$61,779
Hourly rate
$30
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2661DC

Alejandra Rodriguez is a Library Circulation Ser Representative Ld at Patron Experience & Strategy. They work full-time. 2025 total compensation came to $61,779.

Marian Royal

Library Public Services Area Manager/Patron Experience & Strategy

2025 total comp
$60,557
Base pay
$0
Overtime
$0
Other pay
$60,557
Benefits
$0
Total compensation
$60,557
Hourly rate
$53
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
5319
Sick Payout
$3,508
Termination Date
Jun 6, 2025
Vacation Payout
$1,769

Marian Royal is a Library Public Services Area Manager at Patron Experience & Strategy. They work full-time. 2025 total compensation came to $60,557.

Eleanor Piper

Library Reference Assistant/Patron Experience & Strategy

2025 total comp
$60,431
Base pay
$0
Overtime
$0
Other pay
$60,431
Benefits
$0
Total compensation
$60,431
Hourly rate
$30
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
1,586.61
Job Code
2641DC

At Patron Experience & Strategy, Eleanor Piper serves as a Library Reference Assistant. They work full-time. Their 2025 pay totaled $60,431.

Thomas Stewart Jr

Library Reference Assistant/Patron Experience & Strategy

2025 total comp
$59,859
Base pay
$0
Overtime
$0
Other pay
$59,859
Benefits
$0
Total compensation
$59,859
Hourly rate
$30
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2641DC

Thomas Stewart Jr works as a Library Reference Assistant for Patron Experience & Strategy. Their status is full-time. Thomas earned $59,859 in 2025.

Edward Hogan

Library Circulation Ser Representative Ld/Patron Experience & Strategy

2025 total comp
$59,787
Base pay
$0
Overtime
$12
Other pay
$59,775
Benefits
$0
Total compensation
$59,787
Hourly rate
$28
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2661DC

Edward Hogan holds the role of Library Circulation Ser Representative Ld at Patron Experience & Strategy. Their status is full-time. In 2025, their total compensation was $59,787.

Heidi Haring

Library Circulation Ser Representative Ld/Patron Experience & Strategy

2025 total comp
$59,537
Base pay
$0
Overtime
$55
Other pay
$59,482
Benefits
$0
Total compensation
$59,537
Hourly rate
$29
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2661DC

Heidi Haring works as a Library Circulation Ser Representative Ld for Patron Experience & Strategy. Their status is full-time. Heidi earned $59,537 in 2025.

Maixia Xiong

Library Connected Lrng Specls/Patron Experience & Strategy

2025 total comp
$57,799
Base pay
$0
Overtime
$40
Other pay
$57,759
Benefits
$0
Total compensation
$57,799
Hourly rate
$28
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2627NR

Maixia Xiong holds the role of Library Connected Lrng Specls at Patron Experience & Strategy. Their status is full-time. In 2025, their total compensation was $57,799.

John Koerner

Library Connected Lrng Specls/Patron Experience & Strategy

2025 total comp
$57,488
Base pay
$0
Overtime
$79
Other pay
$57,409
Benefits
$0
Total compensation
$57,488
Hourly rate
$28
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2627NR

John Koerner works as a Library Connected Lrng Specls for Patron Experience & Strategy. Their status is full-time. John earned $57,488 in 2025.

Elizabeth Rehak

Library Reference Assistant/Patron Experience & Strategy

2025 total comp
$57,353
Base pay
$0
Overtime
$0
Other pay
$57,353
Benefits
$0
Total compensation
$57,353
Hourly rate
$29
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2641DC

Elizabeth Rehak works as a Library Reference Assistant for Patron Experience & Strategy. Their status is full-time. Elizabeth earned $57,353 in 2025.

Lateasha Gordon

Library Audio Machine Technician/Patron Experience & Strategy

2025 total comp
$53,606
Base pay
$0
Overtime
$0
Other pay
$53,606
Benefits
$0
Total compensation
$53,606
Hourly rate
$25
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2662DC

Lateasha Gordon is a Library Audio Machine Technician at Patron Experience & Strategy. They work full-time. 2025 total compensation came to $53,606.

Kathryn Wodtke

Program Assistant II/Patron Experience & Strategy

2025 total comp
$50,382
Base pay
$0
Overtime
$0
Other pay
$50,382
Benefits
$0
Total compensation
$50,382
Hourly rate
$31
Employment type
More Than Half Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
0489DC

Kathryn Wodtke holds the role of Program Assistant II at Patron Experience & Strategy. Their status is more than half time. In 2025, their total compensation was $50,382.