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City of Milwaukee / Patron Experience & Strategy

Agency file

Patron Experience & Strategy

Source file: City of Milwaukee — Employee Salaries / ingested Jun 19, 2026

The Patron Experience & Strategy is a government agency that delivers public services and programs within its jurisdiction.

In 2025, this agency had 237 employees with median total compensation of $53,606; the highest distinct record was $124,772.

Year
2025
Employees
237
Median total
$53,606
Highest record
$124,772

What the records show

Compensation analytics

These summaries compare pay within the agency before listing individual records.

Salary distribution

$615$105,317+

How 2025 total compensation is spread across the 237 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($53,606) — half earn less, half more. The far-right bar collects the highest earners.

Average pay composition

  • Base$0 (0%)
  • Overtime$24 (0%)
  • Other$55,117 (100%)
  • Benefits$0 (0%)

What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.

Pay percentiles

10th
25th
Median
75th
90th
$12,985
$41,070
$53,606
$79,813
$86,613

The pay ladder for this department. Someone at the 90th percentile earns $86,613 — more than 90% of the department; the 10th percentile earns $12,985. The shaded band is the middle half of employees (25th–75th percentile).

Largest job titles

The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.

Record list

Employees

Highest-paid first / page 4

Maria Huerta-Cervantes

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$49,629
Base pay
$0
Overtime
$0
Other pay
$49,629
Benefits
$0
Total compensation
$49,629
Hourly rate
$23
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Maria Huerta-Cervantes works as a Library Circulation Service Representative for Patron Experience & Strategy. Their status is full-time. Maria earned $49,629 in 2025.

Ericka Sanzetenea Galvan

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$49,104
Base pay
$0
Overtime
$0
Other pay
$49,104
Benefits
$0
Total compensation
$49,104
Hourly rate
$24
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

At Patron Experience & Strategy, Ericka Sanzetenea Galvan serves as a Library Circulation Service Representative. They work full-time. Their 2025 pay totaled $49,104.

Sandy Macmurdo

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$49,017
Base pay
$0
Overtime
$7
Other pay
$49,010
Benefits
$0
Total compensation
$49,017
Hourly rate
$23
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

At Patron Experience & Strategy, Sandy Macmurdo serves as a Library Circulation Service Representative. They work full-time. Their 2025 pay totaled $49,017.

Patricia Jackson

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$48,841
Base pay
$0
Overtime
$0
Other pay
$48,841
Benefits
$0
Total compensation
$48,841
Hourly rate
$23
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

At Patron Experience & Strategy, Patricia Jackson serves as a Library Circulation Service Representative. They work full-time. Their 2025 pay totaled $48,841.

David Lathrop

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$48,840
Base pay
$0
Overtime
$6
Other pay
$48,833
Benefits
$0
Total compensation
$48,840
Hourly rate
$23
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

David Lathrop is a Library Circulation Service Representative at Patron Experience & Strategy. They work full-time. 2025 total compensation came to $48,840.

Brenda Hantula

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$48,825
Base pay
$0
Overtime
$0
Other pay
$48,825
Benefits
$0
Total compensation
$48,825
Hourly rate
$23
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Brenda Hantula holds the role of Library Circulation Service Representative at Patron Experience & Strategy. Their status is full-time. In 2025, their total compensation was $48,825.

Andrea Smieja

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$48,822
Base pay
$0
Overtime
$0
Other pay
$48,822
Benefits
$0
Total compensation
$48,822
Hourly rate
$23
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Andrea Smieja works as a Library Circulation Service Representative for Patron Experience & Strategy. Their status is full-time. Andrea earned $48,822 in 2025.

Edward Stelmachowski

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$48,767
Base pay
$0
Overtime
$47
Other pay
$48,720
Benefits
$0
Total compensation
$48,767
Hourly rate
$23
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Edward Stelmachowski works as a Library Circulation Service Representative for Patron Experience & Strategy. Their status is full-time. Edward earned $48,767 in 2025.

Rebecca Stelmachowski

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$48,703
Base pay
$0
Overtime
$16
Other pay
$48,688
Benefits
$0
Total compensation
$48,703
Hourly rate
$23
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Rebecca Stelmachowski works as a Library Circulation Service Representative for Patron Experience & Strategy. Their status is full-time. Rebecca earned $48,703 in 2025.

Rafael Ruiz

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$48,694
Base pay
$0
Overtime
$0
Other pay
$48,694
Benefits
$0
Total compensation
$48,694
Hourly rate
$23
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Rafael Ruiz works as a Library Circulation Service Representative for Patron Experience & Strategy. Their status is full-time. Rafael earned $48,694 in 2025.

Thomas Flynn

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$48,658
Base pay
$0
Overtime
$0
Other pay
$48,658
Benefits
$0
Total compensation
$48,658
Hourly rate
$23
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Thomas Flynn works as a Library Circulation Service Representative for Patron Experience & Strategy. Their status is full-time. Thomas earned $48,658 in 2025.

Brian Boyle

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$48,655
Base pay
$0
Overtime
$0
Other pay
$48,655
Benefits
$0
Total compensation
$48,655
Hourly rate
$23
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Brian Boyle is a Library Circulation Service Representative at Patron Experience & Strategy. They work full-time. 2025 total compensation came to $48,655.

Darrell Butler

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$48,646
Base pay
$0
Overtime
$0
Other pay
$48,646
Benefits
$0
Total compensation
$48,646
Hourly rate
$23
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Darrell Butler holds the role of Library Circulation Service Representative at Patron Experience & Strategy. Their status is full-time. In 2025, their total compensation was $48,646.

Sophie Sensat

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$48,642
Base pay
$0
Overtime
$0
Other pay
$48,642
Benefits
$0
Total compensation
$48,642
Hourly rate
$23
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Sophie Sensat holds the role of Library Circulation Service Representative at Patron Experience & Strategy. Their status is full-time. In 2025, their total compensation was $48,642.

Patricia Lloyd

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$48,634
Base pay
$0
Overtime
$0
Other pay
$48,634
Benefits
$0
Total compensation
$48,634
Hourly rate
$23
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Patricia Lloyd holds the role of Library Circulation Service Representative at Patron Experience & Strategy. Their status is full-time. In 2025, their total compensation was $48,634.

David Beasley

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$48,634
Base pay
$0
Overtime
$0
Other pay
$48,634
Benefits
$0
Total compensation
$48,634
Hourly rate
$23
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

David Beasley is a Library Circulation Service Representative at Patron Experience & Strategy. They work full-time. 2025 total compensation came to $48,634.

Tina Jensen

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$48,621
Base pay
$0
Overtime
$0
Other pay
$48,621
Benefits
$0
Total compensation
$48,621
Hourly rate
$23
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Tina Jensen works as a Library Circulation Service Representative for Patron Experience & Strategy. Their status is full-time. Tina earned $48,621 in 2025.

Tiffany Thornton

Library Services Manager/Patron Experience & Strategy

2025 total comp
$48,618
Base pay
$0
Overtime
$0
Other pay
$48,618
Benefits
$0
Total compensation
$48,618
Hourly rate
$45
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
4160

Tiffany Thornton holds the role of Library Services Manager at Patron Experience & Strategy. Their status is full-time. In 2025, their total compensation was $48,618.

Opal Thompson

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$48,609
Base pay
$0
Overtime
$0
Other pay
$48,609
Benefits
$0
Total compensation
$48,609
Hourly rate
$23
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Opal Thompson is a Library Circulation Service Representative at Patron Experience & Strategy. They work full-time. 2025 total compensation came to $48,609.

Timothy Albers

Office Assistant II/Patron Experience & Strategy

2025 total comp
$48,527
Base pay
$0
Overtime
$0
Other pay
$48,527
Benefits
$0
Total compensation
$48,527
Hourly rate
$23
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
0478DC

Timothy Albers works as a Office Assistant II for Patron Experience & Strategy. Their status is full-time. Timothy earned $48,527 in 2025.

Pa Albor

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$48,288
Base pay
$0
Overtime
$0
Other pay
$48,288
Benefits
$0
Total compensation
$48,288
Hourly rate
$23
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Pa Albor is a Library Circulation Service Representative at Patron Experience & Strategy. They work full-time. 2025 total compensation came to $48,288.

Rodolfo Pineda Pinedo

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$48,206
Base pay
$0
Overtime
$0
Other pay
$48,206
Benefits
$0
Total compensation
$48,206
Hourly rate
$23
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Rodolfo Pineda Pinedo holds the role of Library Circulation Service Representative at Patron Experience & Strategy. Their status is full-time. In 2025, their total compensation was $48,206.

Sara Sales

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$47,699
Base pay
$0
Overtime
$2
Other pay
$47,696
Benefits
$0
Total compensation
$47,699
Hourly rate
$23
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Sara Sales works as a Library Circulation Service Representative for Patron Experience & Strategy. Their status is full-time. Sara earned $47,699 in 2025.

Donna Salfer

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$47,461
Base pay
$0
Overtime
$0
Other pay
$47,461
Benefits
$0
Total compensation
$47,461
Hourly rate
$22
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC
Sick Payout
$1,588
Termination Date
Dec 1, 2025

Donna Salfer works as a Library Circulation Service Representative for Patron Experience & Strategy. Their status is full-time. Donna earned $47,461 in 2025.

Antricia Morgan

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$47,439
Base pay
$0
Overtime
$0
Other pay
$47,439
Benefits
$0
Total compensation
$47,439
Hourly rate
$23
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Antricia Morgan is a Library Circulation Service Representative at Patron Experience & Strategy. They work full-time. 2025 total compensation came to $47,439.

Jasmin Vang

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$47,175
Base pay
$0
Overtime
$92
Other pay
$47,083
Benefits
$0
Total compensation
$47,175
Hourly rate
$22
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Jasmin Vang works as a Library Circulation Service Representative for Patron Experience & Strategy. Their status is full-time. Jasmin earned $47,175 in 2025.

Jessica Snell

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$47,086
Base pay
$0
Overtime
$0
Other pay
$47,086
Benefits
$0
Total compensation
$47,086
Hourly rate
$23
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Jessica Snell is a Library Circulation Service Representative at Patron Experience & Strategy. They work full-time. 2025 total compensation came to $47,086.

David Richards

Library Reference Assistant/Patron Experience & Strategy

2025 total comp
$46,876
Base pay
$0
Overtime
$0
Other pay
$46,876
Benefits
$0
Total compensation
$46,876
Hourly rate
$32
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2641DC

David Richards is a Library Reference Assistant at Patron Experience & Strategy. They work full-time. 2025 total compensation came to $46,876.

Scott Buer

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$46,817
Base pay
$0
Overtime
$157
Other pay
$46,661
Benefits
$0
Total compensation
$46,817
Hourly rate
$22
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Scott Buer is a Library Circulation Service Representative at Patron Experience & Strategy. They work full-time. 2025 total compensation came to $46,817.

Malcolm Coleman

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$46,466
Base pay
$0
Overtime
$0
Other pay
$46,466
Benefits
$0
Total compensation
$46,466
Hourly rate
$23
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Malcolm Coleman is a Library Circulation Service Representative at Patron Experience & Strategy. They work full-time. 2025 total compensation came to $46,466.

Alexa Denk

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$46,452
Base pay
$0
Overtime
$0
Other pay
$46,452
Benefits
$0
Total compensation
$46,452
Hourly rate
$22
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
21.44
Job Code
2664DC

Alexa Denk is a Library Circulation Service Representative at Patron Experience & Strategy. They work full-time. 2025 total compensation came to $46,452.

Martez Harris

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$46,277
Base pay
$0
Overtime
$0
Other pay
$46,277
Benefits
$0
Total compensation
$46,277
Hourly rate
$22
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Martez Harris is a Library Circulation Service Representative at Patron Experience & Strategy. They work full-time. 2025 total compensation came to $46,277.

Claudia Wardius

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$46,226
Base pay
$0
Overtime
$150
Other pay
$46,075
Benefits
$0
Total compensation
$46,226
Hourly rate
$21
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Claudia Wardius works as a Library Circulation Service Representative for Patron Experience & Strategy. Their status is full-time. Claudia earned $46,226 in 2025.

Ashley Emmons

Library Audio Machine Technician/Patron Experience & Strategy

2025 total comp
$45,108
Base pay
$0
Overtime
$0
Other pay
$45,108
Benefits
$0
Total compensation
$45,108
Hourly rate
$26
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2662DC

Ashley Emmons holds the role of Library Audio Machine Technician at Patron Experience & Strategy. Their status is full-time. In 2025, their total compensation was $45,108.

Ryan Blalock

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$45,070
Base pay
$0
Overtime
$35
Other pay
$45,035
Benefits
$0
Total compensation
$45,070
Hourly rate
$21
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Ryan Blalock holds the role of Library Circulation Service Representative at Patron Experience & Strategy. Their status is full-time. In 2025, their total compensation was $45,070.

Kathryn Gajewski

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$45,037
Base pay
$0
Overtime
$83
Other pay
$44,954
Benefits
$0
Total compensation
$45,037
Hourly rate
$21
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Kathryn Gajewski holds the role of Library Circulation Service Representative at Patron Experience & Strategy. Their status is full-time. In 2025, their total compensation was $45,037.

Jessica Burgess

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$44,886
Base pay
$0
Overtime
$16
Other pay
$44,871
Benefits
$0
Total compensation
$44,886
Hourly rate
$22
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Jessica Burgess works as a Library Circulation Service Representative for Patron Experience & Strategy. Their status is full-time. Jessica earned $44,886 in 2025.

Ian Thielemann

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$44,288
Base pay
$0
Overtime
$0
Other pay
$44,288
Benefits
$0
Total compensation
$44,288
Hourly rate
$21
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

At Patron Experience & Strategy, Ian Thielemann serves as a Library Circulation Service Representative. They work full-time. Their 2025 pay totaled $44,288.

Ryan Morscher

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$44,249
Base pay
$0
Overtime
$0
Other pay
$44,249
Benefits
$0
Total compensation
$44,249
Hourly rate
$21
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Ryan Morscher holds the role of Library Circulation Service Representative at Patron Experience & Strategy. Their status is full-time. In 2025, their total compensation was $44,249.

Erin Dickenson

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$44,201
Base pay
$0
Overtime
$0
Other pay
$44,201
Benefits
$0
Total compensation
$44,201
Hourly rate
$21
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Erin Dickenson is a Library Circulation Service Representative at Patron Experience & Strategy. They work full-time. 2025 total compensation came to $44,201.