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City of Milwaukee / Patron Experience & Strategy

Agency file

Patron Experience & Strategy

Source file: City of Milwaukee — Employee Salaries / ingested Jun 19, 2026

The Patron Experience & Strategy is a government agency that delivers public services and programs within its jurisdiction.

In 2025, this agency had 237 employees with median total compensation of $53,606; the highest distinct record was $124,772.

Year
2025
Employees
237
Median total
$53,606
Highest record
$124,772

What the records show

Compensation analytics

These summaries compare pay within the agency before listing individual records.

Salary distribution

$615$105,317+

How 2025 total compensation is spread across the 237 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($53,606) — half earn less, half more. The far-right bar collects the highest earners.

Average pay composition

  • Base$0 (0%)
  • Overtime$24 (0%)
  • Other$55,117 (100%)
  • Benefits$0 (0%)

What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.

Pay percentiles

10th
25th
Median
75th
90th
$12,985
$41,070
$53,606
$79,813
$86,613

The pay ladder for this department. Someone at the 90th percentile earns $86,613 — more than 90% of the department; the 10th percentile earns $12,985. The shaded band is the middle half of employees (25th–75th percentile).

Largest job titles

The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.

Record list

Employees

Highest-paid first / page 6

Sally Laporte

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$19,693
Base pay
$0
Overtime
$0
Other pay
$19,693
Benefits
$0
Total compensation
$19,693
Hourly rate
$21
Employment type
Less Than Half Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

At Patron Experience & Strategy, Sally Laporte serves as a Library Circulation Service Representative. They work less than half time. Their 2025 pay totaled $19,693.

Stephen Mattes

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$19,538
Base pay
$0
Overtime
$0
Other pay
$19,538
Benefits
$0
Total compensation
$19,538
Hourly rate
$21
Employment type
Less Than Half Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Stephen Mattes works as a Library Circulation Service Representative for Patron Experience & Strategy. Their status is less than half time. Stephen earned $19,538 in 2025.

William Kerner

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$19,414
Base pay
$0
Overtime
$0
Other pay
$19,414
Benefits
$0
Total compensation
$19,414
Hourly rate
$21
Employment type
Less Than Half Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

William Kerner works as a Library Circulation Service Representative for Patron Experience & Strategy. Their status is less than half time. William earned $19,414 in 2025.

Melissa Prentice

Library Services Manager/Patron Experience & Strategy

2025 total comp
$19,039
Base pay
$0
Overtime
$0
Other pay
$19,039
Benefits
$0
Total compensation
$19,039
Hourly rate
$50
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
4160

Melissa Prentice holds the role of Library Services Manager at Patron Experience & Strategy. Their status is full-time. In 2025, their total compensation was $19,039.

Omis Thao

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$17,833
Base pay
$0
Overtime
$0
Other pay
$17,833
Benefits
$0
Total compensation
$17,833
Hourly rate
$22
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC
Termination Date
Mar 28, 2025
Vacation Payout
$3,061

Omis Thao works as a Library Circulation Service Representative for Patron Experience & Strategy. Their status is full-time. Omis earned $17,833 in 2025.

Harper Robison

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$17,538
Base pay
$0
Overtime
$45
Other pay
$17,494
Benefits
$0
Total compensation
$17,538
Hourly rate
$23
Employment type
Less Than Half Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Harper Robison holds the role of Library Circulation Service Representative at Patron Experience & Strategy. Their status is less than half time. In 2025, their total compensation was $17,538.

Jacquelin Valadez

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$17,502
Base pay
$0
Overtime
$0
Other pay
$17,502
Benefits
$0
Total compensation
$17,502
Hourly rate
$22
Employment type
Less Than Half Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Jacquelin Valadez works as a Library Circulation Service Representative for Patron Experience & Strategy. Their status is less than half time. Jacquelin earned $17,502 in 2025.

Jessica Earley

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$17,110
Base pay
$0
Overtime
$0
Other pay
$17,110
Benefits
$0
Total compensation
$17,110
Hourly rate
$21
Employment type
Less Than Half Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

At Patron Experience & Strategy, Jessica Earley serves as a Library Circulation Service Representative. They work less than half time. Their 2025 pay totaled $17,110.

Madison Berlin

Library Circulation Aide/Patron Experience & Strategy

2025 total comp
$16,199
Base pay
$0
Overtime
$0
Other pay
$16,199
Benefits
$0
Total compensation
$16,199
Hourly rate
$17
Employment type
Less Than Half Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2630

Madison Berlin works as a Library Circulation Aide for Patron Experience & Strategy. Their status is less than half time. Madison earned $16,199 in 2025.

Patricia De Frain

Temporary Librarian III/Patron Experience & Strategy

2025 total comp
$14,257
Base pay
$0
Overtime
$0
Other pay
$14,257
Benefits
$0
Total compensation
$14,257
Hourly rate
$37
Employment type
Less Than Half Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2608TP

Patricia De Frain works as a Temporary Librarian III for Patron Experience & Strategy. Their status is less than half time. Patricia earned $14,257 in 2025.

Oliver Smith

Library Circulation Aide/Patron Experience & Strategy

2025 total comp
$13,873
Base pay
$0
Overtime
$0
Other pay
$13,873
Benefits
$0
Total compensation
$13,873
Hourly rate
$16
Employment type
Less Than Half Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2630

At Patron Experience & Strategy, Oliver Smith serves as a Library Circulation Aide. They work less than half time. Their 2025 pay totaled $13,873.

Carlee Pierson

Library Circulation Aide/Patron Experience & Strategy

2025 total comp
$13,658
Base pay
$0
Overtime
$0
Other pay
$13,658
Benefits
$0
Total compensation
$13,658
Hourly rate
$17
Employment type
Less Than Half Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2630

Carlee Pierson works as a Library Circulation Aide for Patron Experience & Strategy. Their status is less than half time. Carlee earned $13,658 in 2025.

Kesiah Hepp

Library Circulation Aide/Patron Experience & Strategy

2025 total comp
$12,985
Base pay
$0
Overtime
$0
Other pay
$12,985
Benefits
$0
Total compensation
$12,985
Hourly rate
$17
Employment type
Less Than Half Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2630

Kesiah Hepp works as a Library Circulation Aide for Patron Experience & Strategy. Their status is less than half time. Kesiah earned $12,985 in 2025.

Keyandre Thompson

Library Circulation Aide/Patron Experience & Strategy

2025 total comp
$12,223
Base pay
$0
Overtime
$0
Other pay
$12,223
Benefits
$0
Total compensation
$12,223
Hourly rate
$17
Employment type
Less Than Half Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2630

Keyandre Thompson is a Library Circulation Aide at Patron Experience & Strategy. They work less than half time. 2025 total compensation came to $12,223.

Miley Cowgill

Library Teen Outreach Intern/Patron Experience & Strategy

2025 total comp
$8,990
Base pay
$0
Overtime
$0
Other pay
$8,990
Benefits
$0
Total compensation
$8,990
Hourly rate
$17
Employment type
Less Than Half Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
3352
Termination Date
Feb 26, 2026

Miley Cowgill holds the role of Library Teen Outreach Intern at Patron Experience & Strategy. Their status is less than half time. In 2025, their total compensation was $8,990.

Kaila Redmond

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$8,637
Base pay
$0
Overtime
$0
Other pay
$8,637
Benefits
$0
Total compensation
$8,637
Hourly rate
$20
Employment type
Less Than Half Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC
Termination Date
Jun 6, 2025

Kaila Redmond holds the role of Library Circulation Service Representative at Patron Experience & Strategy. Their status is less than half time. In 2025, their total compensation was $8,637.

Dolores Brown

Librarian II/Patron Experience & Strategy

2025 total comp
$7,436
Base pay
$0
Overtime
$0
Other pay
$7,436
Benefits
$0
Total compensation
$7,436
Hourly rate
$34
Employment type
Less Than Half Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2607DC
Termination Date
Aug 4, 2025

Dolores Brown works as a Librarian II for Patron Experience & Strategy. Their status is less than half time. Dolores earned $7,436 in 2025.

Sara Ketterhagen

Library Teen Outreach Intern/Patron Experience & Strategy

2025 total comp
$7,178
Base pay
$0
Overtime
$0
Other pay
$7,178
Benefits
$0
Total compensation
$7,178
Hourly rate
$17
Employment type
Less Than Half Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
3352

Sara Ketterhagen holds the role of Library Teen Outreach Intern at Patron Experience & Strategy. Their status is less than half time. In 2025, their total compensation was $7,178.

Jacob Armstrong

Library Teen Outreach Intern/Patron Experience & Strategy

2025 total comp
$6,517
Base pay
$0
Overtime
$0
Other pay
$6,517
Benefits
$0
Total compensation
$6,517
Hourly rate
$16
Employment type
Less Than Half Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
3352
Termination Date
Aug 14, 2025

At Patron Experience & Strategy, Jacob Armstrong serves as a Library Teen Outreach Intern. They work less than half time. Their 2025 pay totaled $6,517.

Caree Mayfield

Library Teen Outreach Intern/Patron Experience & Strategy

2025 total comp
$6,058
Base pay
$0
Overtime
$0
Other pay
$6,058
Benefits
$0
Total compensation
$6,058
Hourly rate
$16
Employment type
Less Than Half Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
3352
Termination Date
Aug 14, 2025

Caree Mayfield is a Library Teen Outreach Intern at Patron Experience & Strategy. They work less than half time. 2025 total compensation came to $6,058.

Jarnekha Abdul Naser

Library Teen Outreach Intern/Patron Experience & Strategy

2025 total comp
$5,658
Base pay
$0
Overtime
$0
Other pay
$5,658
Benefits
$0
Total compensation
$5,658
Hourly rate
$16
Employment type
Less Than Half Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
3352
Termination Date
Aug 7, 2025

Jarnekha Abdul Naser works as a Library Teen Outreach Intern for Patron Experience & Strategy. Their status is less than half time. Jarnekha earned $5,658 in 2025.

Yoseline Magana

Library Teen Outreach Intern/Patron Experience & Strategy

2025 total comp
$5,142
Base pay
$0
Overtime
$0
Other pay
$5,142
Benefits
$0
Total compensation
$5,142
Hourly rate
$16
Employment type
Less Than Half Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
3352
Termination Date
Aug 2, 2025

Yoseline Magana works as a Library Teen Outreach Intern for Patron Experience & Strategy. Their status is less than half time. Yoseline earned $5,142 in 2025.

Muminah Karim

Library Teen Outreach Intern/Patron Experience & Strategy

2025 total comp
$4,112
Base pay
$0
Overtime
$0
Other pay
$4,112
Benefits
$0
Total compensation
$4,112
Hourly rate
$16
Employment type
Less Than Half Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
3352
Termination Date
Aug 14, 2025

At Patron Experience & Strategy, Muminah Karim serves as a Library Teen Outreach Intern. They work less than half time. Their 2025 pay totaled $4,112.

Ousia Moon

Temporary Community Edu Assist/Patron Experience & Strategy

2024 total comp
$4,003
Base pay
$0
Overtime
$0
Other pay
$4,003
Benefits
$0
Total compensation
$4,003
Hourly rate
$21
Employment type
Less Than Half Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2201TP

Ousia Moon works as a Temporary Community Edu Assist for Patron Experience & Strategy. Their status is less than half time. Ousia earned $4,003 in 2024.

Daisy Dicarlo

Library Teen Outreach Intern/Patron Experience & Strategy

2025 total comp
$3,182
Base pay
$0
Overtime
$0
Other pay
$3,182
Benefits
$0
Total compensation
$3,182
Hourly rate
$16
Employment type
Less Than Half Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
3352
Termination Date
May 10, 2025

At Patron Experience & Strategy, Daisy Dicarlo serves as a Library Teen Outreach Intern. They work less than half time. Their 2025 pay totaled $3,182.

Deborah Stewart

Librarian III/Patron Experience & Strategy

2025 total comp
$2,196
Base pay
$0
Overtime
$0
Other pay
$2,196
Benefits
$0
Total compensation
$2,196
Hourly rate
$36
Employment type
Less Than Half Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2608DC
Termination Date
Aug 14, 2025

At Patron Experience & Strategy, Deborah Stewart serves as a Librarian III. They work less than half time. Their 2025 pay totaled $2,196.

Isaac Deida

Library Teen Outreach Intern/Patron Experience & Strategy

2025 total comp
$1,382
Base pay
$0
Overtime
$0
Other pay
$1,382
Benefits
$0
Total compensation
$1,382
Hourly rate
$17
Employment type
Less Than Half Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
3352

Isaac Deida works as a Library Teen Outreach Intern for Patron Experience & Strategy. Their status is less than half time. Isaac earned $1,382 in 2025.

Cristobal Cervantes

Library Teen Outreach Intern/Patron Experience & Strategy

2025 total comp
$1,315
Base pay
$0
Overtime
$0
Other pay
$1,315
Benefits
$0
Total compensation
$1,315
Hourly rate
$16
Employment type
Less Than Half Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
3352

Cristobal Cervantes holds the role of Library Teen Outreach Intern at Patron Experience & Strategy. Their status is less than half time. In 2025, their total compensation was $1,315.

Yoltzin Coria

Library Teen Outreach Intern/Patron Experience & Strategy

2025 total comp
$1,179
Base pay
$0
Overtime
$0
Other pay
$1,179
Benefits
$0
Total compensation
$1,179
Hourly rate
$17
Employment type
Less Than Half Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
3352

Yoltzin Coria works as a Library Teen Outreach Intern for Patron Experience & Strategy. Their status is less than half time. Yoltzin earned $1,179 in 2025.

Tionna Thomas

Library Teen Outreach Intern/Patron Experience & Strategy

2025 total comp
$1,146
Base pay
$0
Overtime
$0
Other pay
$1,146
Benefits
$0
Total compensation
$1,146
Hourly rate
$17
Employment type
Less Than Half Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
3352

Tionna Thomas holds the role of Library Teen Outreach Intern at Patron Experience & Strategy. Their status is less than half time. In 2025, their total compensation was $1,146.

Michael Slater

Library Teen Outreach Intern/Patron Experience & Strategy

2025 total comp
$1,144
Base pay
$0
Overtime
$0
Other pay
$1,144
Benefits
$0
Total compensation
$1,144
Hourly rate
$17
Employment type
Less Than Half Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
3352

Michael Slater holds the role of Library Teen Outreach Intern at Patron Experience & Strategy. Their status is less than half time. In 2025, their total compensation was $1,144.

Kathleen Vandenboom Hurley

Temporary Librarian III/Patron Experience & Strategy

2025 total comp
$1,116
Base pay
$0
Overtime
$0
Other pay
$1,116
Benefits
$0
Total compensation
$1,116
Hourly rate
$37
Employment type
Less Than Half Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2608TP

Kathleen Vandenboom Hurley is a Temporary Librarian III at Patron Experience & Strategy. They work less than half time. 2025 total compensation came to $1,116.

Francois Adelon

Library Teen Outreach Intern/Patron Experience & Strategy

2025 total comp
$999
Base pay
$0
Overtime
$0
Other pay
$999
Benefits
$0
Total compensation
$999
Hourly rate
$17
Employment type
Less Than Half Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
3352

At Patron Experience & Strategy, Francois Adelon serves as a Library Teen Outreach Intern. They work less than half time. Their 2025 pay totaled $999.

Milo Schwarz

Library Teen Outreach Intern/Patron Experience & Strategy

2025 total comp
$946
Base pay
$0
Overtime
$0
Other pay
$946
Benefits
$0
Total compensation
$946
Hourly rate
$17
Employment type
Less Than Half Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
3352

Milo Schwarz is a Library Teen Outreach Intern at Patron Experience & Strategy. They work less than half time. 2025 total compensation came to $946.

Zy'Nyah Burnett

Library Teen Outreach Intern/Patron Experience & Strategy

2025 total comp
$941
Base pay
$0
Overtime
$0
Other pay
$941
Benefits
$0
Total compensation
$941
Hourly rate
$16
Employment type
Less Than Half Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
3352

Zy'Nyah Burnett is a Library Teen Outreach Intern at Patron Experience & Strategy. They work less than half time. 2025 total compensation came to $941.

Zaria Ramsey

Library Teen Outreach Intern/Patron Experience & Strategy

2025 total comp
$818
Base pay
$0
Overtime
$0
Other pay
$818
Benefits
$0
Total compensation
$818
Hourly rate
$17
Employment type
Less Than Half Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
3352

Zaria Ramsey holds the role of Library Teen Outreach Intern at Patron Experience & Strategy. Their status is less than half time. In 2025, their total compensation was $818.

Jamari Stewart

Library Teen Outreach Intern/Patron Experience & Strategy

2025 total comp
$779
Base pay
$0
Overtime
$0
Other pay
$779
Benefits
$0
Total compensation
$779
Hourly rate
$17
Employment type
Less Than Half Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
3352

Jamari Stewart is a Library Teen Outreach Intern at Patron Experience & Strategy. They work less than half time. 2025 total compensation came to $779.

Alessandria Gaston

Library Teen Outreach Intern/Patron Experience & Strategy

2025 total comp
$615
Base pay
$0
Overtime
$0
Other pay
$615
Benefits
$0
Total compensation
$615
Hourly rate
$16
Employment type
Less Than Half Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
3352
Termination Date
Dec 2, 2025

Alessandria Gaston is a Library Teen Outreach Intern at Patron Experience & Strategy. They work less than half time. 2025 total compensation came to $615.