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City of Milwaukee / Patron Experience & Strategy

Agency file

Patron Experience & Strategy

Source file: City of Milwaukee — Employee Salaries / ingested Jun 19, 2026

The Patron Experience & Strategy is a government agency that delivers public services and programs within its jurisdiction.

In 2025, this agency had 237 employees with median total compensation of $53,606; the highest distinct record was $124,772.

Year
2025
Employees
237
Median total
$53,606
Highest record
$124,772

What the records show

Compensation analytics

These summaries compare pay within the agency before listing individual records.

Salary distribution

$615$105,317+

How 2025 total compensation is spread across the 237 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($53,606) — half earn less, half more. The far-right bar collects the highest earners.

Average pay composition

  • Base$0 (0%)
  • Overtime$24 (0%)
  • Other$55,117 (100%)
  • Benefits$0 (0%)

What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.

Pay percentiles

10th
25th
Median
75th
90th
$12,985
$41,070
$53,606
$79,813
$86,613

The pay ladder for this department. Someone at the 90th percentile earns $86,613 — more than 90% of the department; the 10th percentile earns $12,985. The shaded band is the middle half of employees (25th–75th percentile).

Largest job titles

The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.

Record list

Employees

Highest-paid first / page 5

Carly Hirmer

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$44,124
Base pay
$0
Overtime
$0
Other pay
$44,124
Benefits
$0
Total compensation
$44,124
Hourly rate
$21
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

At Patron Experience & Strategy, Carly Hirmer serves as a Library Circulation Service Representative. They work full-time. Their 2025 pay totaled $44,124.

Aariyon Truss

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$44,108
Base pay
$0
Overtime
$0
Other pay
$44,108
Benefits
$0
Total compensation
$44,108
Hourly rate
$22
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Aariyon Truss holds the role of Library Circulation Service Representative at Patron Experience & Strategy. Their status is full-time. In 2025, their total compensation was $44,108.

Jenna Jazna

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$43,951
Base pay
$0
Overtime
$46
Other pay
$43,905
Benefits
$0
Total compensation
$43,951
Hourly rate
$21
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
438.70
Job Code
2664DC

Jenna Jazna is a Library Circulation Service Representative at Patron Experience & Strategy. They work full-time. 2025 total compensation came to $43,951.

Gabrielle Santiago

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$43,943
Base pay
$0
Overtime
$84
Other pay
$43,859
Benefits
$0
Total compensation
$43,943
Hourly rate
$21
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Gabrielle Santiago works as a Library Circulation Service Representative for Patron Experience & Strategy. Their status is full-time. Gabrielle earned $43,943 in 2025.

Adrianna Ray

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$43,810
Base pay
$0
Overtime
$3
Other pay
$43,807
Benefits
$0
Total compensation
$43,810
Hourly rate
$21
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Adrianna Ray is a Library Circulation Service Representative at Patron Experience & Strategy. They work full-time. 2025 total compensation came to $43,810.

Remy Perez

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$43,603
Base pay
$0
Overtime
$0
Other pay
$43,603
Benefits
$0
Total compensation
$43,603
Hourly rate
$21
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Remy Perez works as a Library Circulation Service Representative for Patron Experience & Strategy. Their status is full-time. Remy earned $43,603 in 2025.

Thomas Hughlett

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$43,474
Base pay
$0
Overtime
$30
Other pay
$43,443
Benefits
$0
Total compensation
$43,474
Hourly rate
$21
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Thomas Hughlett works as a Library Circulation Service Representative for Patron Experience & Strategy. Their status is full-time. Thomas earned $43,474 in 2025.

Carolyn Kerkman

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$42,960
Base pay
$0
Overtime
$0
Other pay
$42,960
Benefits
$0
Total compensation
$42,960
Hourly rate
$21
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Carolyn Kerkman works as a Library Circulation Service Representative for Patron Experience & Strategy. Their status is full-time. Carolyn earned $42,960 in 2025.

Mary Jeske

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$42,837
Base pay
$0
Overtime
$0
Other pay
$42,837
Benefits
$0
Total compensation
$42,837
Hourly rate
$23
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Mary Jeske works as a Library Circulation Service Representative for Patron Experience & Strategy. Their status is full-time. Mary earned $42,837 in 2025.

Rachel Ross

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$42,581
Base pay
$0
Overtime
$20
Other pay
$42,562
Benefits
$0
Total compensation
$42,581
Hourly rate
$20
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Rachel Ross is a Library Circulation Service Representative at Patron Experience & Strategy. They work full-time. 2025 total compensation came to $42,581.

Hannah Jonas

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$42,579
Base pay
$0
Overtime
$0
Other pay
$42,579
Benefits
$0
Total compensation
$42,579
Hourly rate
$20
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Hannah Jonas is a Library Circulation Service Representative at Patron Experience & Strategy. They work full-time. 2025 total compensation came to $42,579.

Colleen Thiel

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$42,546
Base pay
$0
Overtime
$0
Other pay
$42,546
Benefits
$0
Total compensation
$42,546
Hourly rate
$20
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Colleen Thiel holds the role of Library Circulation Service Representative at Patron Experience & Strategy. Their status is full-time. In 2025, their total compensation was $42,546.

Nikki Grant

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$42,527
Base pay
$0
Overtime
$0
Other pay
$42,527
Benefits
$0
Total compensation
$42,527
Hourly rate
$20
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Nikki Grant holds the role of Library Circulation Service Representative at Patron Experience & Strategy. Their status is full-time. In 2025, their total compensation was $42,527.

Breanna Weber

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$42,524
Base pay
$0
Overtime
$0
Other pay
$42,524
Benefits
$0
Total compensation
$42,524
Hourly rate
$20
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
98.14
Job Code
2664DC

Breanna Weber holds the role of Library Circulation Service Representative at Patron Experience & Strategy. Their status is full-time. In 2025, their total compensation was $42,524.

Naomi Grant

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$42,522
Base pay
$0
Overtime
$0
Other pay
$42,522
Benefits
$0
Total compensation
$42,522
Hourly rate
$20
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Naomi Grant is a Library Circulation Service Representative at Patron Experience & Strategy. They work full-time. 2025 total compensation came to $42,522.

Peter Hulbert

Library Edu Outreach Coordinator/Patron Experience & Strategy

2025 total comp
$41,837
Base pay
$0
Overtime
$139
Other pay
$41,698
Benefits
$0
Total compensation
$41,837
Hourly rate
$36
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2665DC

Peter Hulbert is a Library Edu Outreach Coordinator at Patron Experience & Strategy. They work full-time. 2025 total compensation came to $41,837.

Danielle Poisl

Librarian I/Patron Experience & Strategy

2025 total comp
$41,585
Base pay
$0
Overtime
$0
Other pay
$41,585
Benefits
$0
Total compensation
$41,585
Hourly rate
$33
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2606DC

At Patron Experience & Strategy, Danielle Poisl serves as a Librarian I. They work full-time. Their 2025 pay totaled $41,585.

Sophia Aspenleiter

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$41,070
Base pay
$0
Overtime
$61
Other pay
$41,010
Benefits
$0
Total compensation
$41,070
Hourly rate
$21
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Sophia Aspenleiter holds the role of Library Circulation Service Representative at Patron Experience & Strategy. Their status is full-time. In 2025, their total compensation was $41,070.

Christopher Reinoos

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$40,341
Base pay
$0
Overtime
$0
Other pay
$40,341
Benefits
$0
Total compensation
$40,341
Hourly rate
$20
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Christopher Reinoos works as a Library Circulation Service Representative for Patron Experience & Strategy. Their status is full-time. Christopher earned $40,341 in 2025.

Ashley Cane

Library Services Manager/Patron Experience & Strategy

2025 total comp
$40,079
Base pay
$0
Overtime
$0
Other pay
$40,079
Benefits
$0
Total compensation
$40,079
Hourly rate
$45
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
4160
Termination Date
Jan 9, 2026

Ashley Cane holds the role of Library Services Manager at Patron Experience & Strategy. Their status is full-time. In 2025, their total compensation was $40,079.

Zari Ellzey

Library Reference Assistant/Patron Experience & Strategy

2025 total comp
$39,349
Base pay
$0
Overtime
$0
Other pay
$39,349
Benefits
$0
Total compensation
$39,349
Hourly rate
$30
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2641DC

Zari Ellzey holds the role of Library Reference Assistant at Patron Experience & Strategy. Their status is full-time. In 2025, their total compensation was $39,349.

Marisa Martinez

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$38,246
Base pay
$0
Overtime
$0
Other pay
$38,246
Benefits
$0
Total compensation
$38,246
Hourly rate
$22
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Marisa Martinez works as a Library Circulation Service Representative for Patron Experience & Strategy. Their status is full-time. Marisa earned $38,246 in 2025.

Jennifer Langkammer

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$38,238
Base pay
$0
Overtime
$0
Other pay
$38,238
Benefits
$0
Total compensation
$38,238
Hourly rate
$21
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Jennifer Langkammer holds the role of Library Circulation Service Representative at Patron Experience & Strategy. Their status is full-time. In 2025, their total compensation was $38,238.

Julio Garcia

Librarian Associate/Patron Experience & Strategy

2025 total comp
$32,407
Base pay
$0
Overtime
$0
Other pay
$32,407
Benefits
$0
Total compensation
$32,407
Hourly rate
$29
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2605
Termination Date
Jun 21, 2025
Vacation Payout
$317

Julio Garcia is a Librarian Associate at Patron Experience & Strategy. They work full-time. 2025 total compensation came to $32,407.

Desiree Diberardino

Library Services Supervisor/Patron Experience & Strategy

2025 total comp
$31,153
Base pay
$0
Overtime
$0
Other pay
$31,153
Benefits
$0
Total compensation
$31,153
Hourly rate
$33
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
5981
Termination Date
May 21, 2025
Vacation Payout
$237

Desiree Diberardino is a Library Services Supervisor at Patron Experience & Strategy. They work full-time. 2025 total compensation came to $31,153.

Dawn Gardner

Library Services Manager/Patron Experience & Strategy

2025 total comp
$29,971
Base pay
$0
Overtime
$0
Other pay
$29,971
Benefits
$0
Total compensation
$29,971
Hourly rate
$45
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
4160
Termination Date
Mar 14, 2025
Vacation Payout
$4,170

At Patron Experience & Strategy, Dawn Gardner serves as a Library Services Manager. They work full-time. Their 2025 pay totaled $29,971.

Erick Ledesma Borrero

Library Connected Lrng Specls/Patron Experience & Strategy

2025 total comp
$27,562
Base pay
$0
Overtime
$0
Other pay
$27,562
Benefits
$0
Total compensation
$27,562
Hourly rate
$27
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2627NR
Termination Date
May 30, 2025
Vacation Payout
$860

Erick Ledesma Borrero holds the role of Library Connected Lrng Specls at Patron Experience & Strategy. Their status is full-time. In 2025, their total compensation was $27,562.

Megan Jimenez

Librarian III/Patron Experience & Strategy

2025 total comp
$26,904
Base pay
$0
Overtime
$0
Other pay
$26,904
Benefits
$0
Total compensation
$26,904
Hourly rate
$37
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2608DC
Termination Date
Apr 11, 2025
Vacation Payout
$288

At Patron Experience & Strategy, Megan Jimenez serves as a Librarian III. They work full-time. Their 2025 pay totaled $26,904.

Suzette Lopez

Office Assistant III/Patron Experience & Strategy

2025 total comp
$26,684
Base pay
$0
Overtime
$0
Other pay
$26,684
Benefits
$0
Total compensation
$26,684
Hourly rate
$26
Employment type
Half Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
0479DC

Suzette Lopez is a Office Assistant III at Patron Experience & Strategy. They work half time. 2025 total compensation came to $26,684.

Jenna Harte-Wisniewski

Library Services Manager/Patron Experience & Strategy

2025 total comp
$26,603
Base pay
$0
Overtime
$0
Other pay
$26,603
Benefits
$0
Total compensation
$26,603
Hourly rate
$45
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
4160

Jenna Harte-Wisniewski holds the role of Library Services Manager at Patron Experience & Strategy. Their status is full-time. In 2025, their total compensation was $26,603.

Laura Pope

Librarian III/Patron Experience & Strategy

2025 total comp
$26,050
Base pay
$0
Overtime
$0
Other pay
$26,050
Benefits
$0
Total compensation
$26,050
Hourly rate
$40
Employment type
Half Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2608DC
Termination Date
Jul 5, 2025
Vacation Payout
$1,798

Laura Pope works as a Librarian III for Patron Experience & Strategy. Their status is half time. Laura earned $26,050 in 2025.

Bailey Greene

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$23,086
Base pay
$0
Overtime
$0
Other pay
$23,086
Benefits
$0
Total compensation
$23,086
Hourly rate
$20
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC
Termination Date
Jun 14, 2025
Vacation Payout
$1,141

Bailey Greene works as a Library Circulation Service Representative for Patron Experience & Strategy. Their status is full-time. Bailey earned $23,086 in 2025.

Jaydin Pluta

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$22,408
Base pay
$0
Overtime
$0
Other pay
$22,408
Benefits
$0
Total compensation
$22,408
Hourly rate
$21
Employment type
Half Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

At Patron Experience & Strategy, Jaydin Pluta serves as a Library Circulation Service Representative. They work half time. Their 2025 pay totaled $22,408.

Isabella Wilson Miller

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$20,688
Base pay
$0
Overtime
$0
Other pay
$20,688
Benefits
$0
Total compensation
$20,688
Hourly rate
$21
Employment type
Less Than Half Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Isabella Wilson Miller is a Library Circulation Service Representative at Patron Experience & Strategy. They work less than half time. 2025 total compensation came to $20,688.

Catherine Mccoy

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$20,542
Base pay
$0
Overtime
$0
Other pay
$20,542
Benefits
$0
Total compensation
$20,542
Hourly rate
$21
Employment type
Less Than Half Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Catherine Mccoy works as a Library Circulation Service Representative for Patron Experience & Strategy. Their status is less than half time. Catherine earned $20,542 in 2025.

Caila Thurman

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$20,467
Base pay
$0
Overtime
$0
Other pay
$20,467
Benefits
$0
Total compensation
$20,467
Hourly rate
$21
Employment type
Less Than Half Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

At Patron Experience & Strategy, Caila Thurman serves as a Library Circulation Service Representative. They work less than half time. Their 2025 pay totaled $20,467.

Christina Bachler

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$20,374
Base pay
$0
Overtime
$0
Other pay
$20,374
Benefits
$0
Total compensation
$20,374
Hourly rate
$21
Employment type
Less Than Half Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Christina Bachler holds the role of Library Circulation Service Representative at Patron Experience & Strategy. Their status is less than half time. In 2025, their total compensation was $20,374.

Jennifer Webb

Temporary Library Services Manager/Patron Experience & Strategy

2025 total comp
$20,352
Base pay
$0
Overtime
$0
Other pay
$20,352
Benefits
$0
Total compensation
$20,352
Hourly rate
$44
Employment type
Less Than Half Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
4160TP

At Patron Experience & Strategy, Jennifer Webb serves as a Temporary Library Services Manager. They work less than half time. Their 2025 pay totaled $20,352.

Karla Lavin

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$20,033
Base pay
$0
Overtime
$0
Other pay
$20,033
Benefits
$0
Total compensation
$20,033
Hourly rate
$21
Employment type
Less Than Half Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Karla Lavin is a Library Circulation Service Representative at Patron Experience & Strategy. They work less than half time. 2025 total compensation came to $20,033.

Promise Milton

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$19,873
Base pay
$0
Overtime
$76
Other pay
$19,797
Benefits
$0
Total compensation
$19,873
Hourly rate
$21
Employment type
Less Than Half Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC
Termination Date
Sep 25, 2025
Vacation Payout
$324

At Patron Experience & Strategy, Promise Milton serves as a Library Circulation Service Representative. They work less than half time. Their 2025 pay totaled $19,873.