311 Call Center Specialist Senior

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

11 employees hold this title in Ecc 911 Community Systems Key Product. Median total compensation for the role is $54,601, above the department median of $39,291.

Employees: 11
Total payroll: $540.1K
Role median: $54,601
Agency median: $39,291
Comparison: Above

What the records show

Role pay distribution

Pay distribution for this role

$14,216$61,470+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 11 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across Metro Nashville

311 Call Center Specialist Senior is held in 4 Metro Nashville departments. In Ecc 911 Community Systems Key Product, the median of $54,601 ranks #1 of 4.

Highest-paying departments for this role

Unknown Department

$51,815 · 9

Pw Gsd Administration

$23,052 · 2

Pw Gsd Custodian Service Resp & Supp

$20,007 · 9

Median total compensation for the 311 Call Center Specialist Senior role in other Metro Nashvilledepartments (highest first). Each bar links to that department’s page for this role.

Record list

Employees with this title

Page 1

Marneisha Taylor

311 Call Center Specialist Senior/Ecc 911 Community Systems Key Product

2025 total comp

$51,570

Base pay: $51,570
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $51,570

Source-specific fields

Record ID: 300,256
Total Pay: $51,570

Marneisha Taylor is a 311 Call Center Specialist Senior at Ecc 911 Community Systems Key Product. 2025 total compensation came to $51,570.

Flora Paulino

311 Call Center Specialist Senior/Ecc 911 Community Systems Key Product

2025 total comp

$50,528

Base pay: $50,528
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $50,528

Source-specific fields

Record ID: 293,284
Total Pay: $50,528

Flora Paulino works as a 311 Call Center Specialist Senior for Ecc 911 Community Systems Key Product. Flora earned $50,528 in 2025.

Ajin Ibrahim

311 Call Center Specialist Senior/Ecc 911 Community Systems Key Product

2025 total comp

$50,528

Base pay: $50,528
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $50,528

Source-specific fields

Record ID: 285,960
Total Pay: $50,528

At Ecc 911 Community Systems Key Product, Ajin Ibrahim serves as a 311 Call Center Specialist Senior. Their 2025 pay totaled $50,528.