Metro Nashville / Unknown Department / 311 Call Center Specialist Senior

Job-title file

311 Call Center Specialist Senior

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

9 employees hold this title in Unknown Department. Median total compensation for the role is $51,815, above the department median of $39,357.

Employees: 9
Total payroll: $419.3K
Role median: $51,815
Agency median: $39,357
Comparison: Above

What the records show

Role pay distribution

Pay distribution for this role

$25,722$58,478+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 9 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across Metro Nashville

311 Call Center Specialist Senior is held in 4 Metro Nashville departments. In Unknown Department, the median of $51,815 ranks #2 of 4.

Highest-paying departments for this role

Ecc 911 Community Systems Key Product

$54,601 · 11

Public Works Gsd Administration

$23,052 · 2

Public Works Gsd Custodian Service Resp & Support

$20,007 · 9

Median total compensation for the 311 Call Center Specialist Senior role in other Metro Nashvilledepartments (highest first). Each bar links to that department’s page for this role.

Same department

Other job titles in Unknown Department

Administrative Records School Finance Payroll I 127
Administrative Services Manager 144
Administrative Services Officer 2 170
Administrative Services Officer 3 137
Administrative Services Officer 4 124
Advanced Emergency Medical Technician 201
Assistant Nutrition Services 273
Assistant School General 204
Associate Classroom 587
Athletics Coach 140
Cashier Nutrition Services 285
Correctional Officer 1 176
Correctional Officer 2 283
Correctional Officer Trainee 241
Counselor Es 121
Dcso Facility Officer 187
Driver Bus 366
Equipment Operator Senior 184
Fire Captain 206
Fire Engineer 212
Fire Fighter 2 448
Librarian 138
Maintenance & Repair Worker 298
Monitor School Bus 161
Officer 1,345
Paramedic 257
Paraprofessional Ex Education One to One 392
Paraprofessional Pro Ex Education 628
Paraprofessional Pro Pre-Kindergarten General Education 160
Police Officer 1 155
Police Officer 2 1,097
Police Officer Trainee 164
Police Sergeant 320
Program Specialist 2 140
Public Health Nurse 1 141
Recreation Leader 214
Seasonal Worker 7 293
Seasonal/Part-Time/Temporary 275
Secretary Clerk 220
Security Officer 2 124
Specialist Instructional 167
Substitute Teacher 434
Support Campus 120
Teacher Art 150
Teacher English 201
Teacher English Learner Es 240
Teacher English Learner Secondary 194
Teacher Ex Education 249
Teacher Ex Education Comprehensive 168
Teacher Ex Education Interventionist 383
Teacher Grade 1 347
Teacher Grade 2 339
Teacher Grade 3 342
Teacher Grade 4 296
Teacher Grade 5 269
Teacher Kindergarten 360
Teacher Math 176
Teacher Pre-Kindergarten 156
Teacher Social Studies History 124
Technical Specialist 2 172

Record list

Employees with this title

Page 1

Gloria Aguilera

311 Call Center Specialist Senior/Unknown Department

2024 total comp

$59,537

Base pay: $58,539
Overtime: $0
Other pay: $998
Benefits: $0
Total compensation: $59,537

Source-specific fields

Record ID: 244,266
Total Pay: $59,537

At Unknown Department, Gloria Aguilera serves as a 311 Call Center Specialist Senior. Their 2024 pay totaled $59,537.

Judith Davis

311 Call Center Specialist Senior/Unknown Department

2024 total comp

$52,915

Base pay: $51,904
Overtime: $76
Other pay: $935
Benefits: $0
Total compensation: $52,915

Source-specific fields

Record ID: 244,243
Total Pay: $52,915

At Unknown Department, Judith Davis serves as a 311 Call Center Specialist Senior. Their 2024 pay totaled $52,915.

Kathy Jordan

311 Call Center Specialist Senior/Unknown Department

2024 total comp

$52,601

Base pay: $52,377
Overtime: $0
Other pay: $224
Benefits: $0
Total compensation: $52,601

Source-specific fields

Record ID: 244,235
Total Pay: $52,601

Kathy Jordan is a 311 Call Center Specialist Senior at Unknown Department. 2024 total compensation came to $52,601.

Kody Carr

311 Call Center Specialist Senior/Unknown Department

2024 total comp

$51,934

Base pay: $51,934
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $51,934

Source-specific fields

Record ID: 244,227
Total Pay: $51,934

Kody Carr works as a 311 Call Center Specialist Senior for Unknown Department. Kody earned $51,934 in 2024.

Roger Amos

311 Call Center Specialist Senior/Unknown Department

2024 total comp

$51,815

Base pay: $51,815
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $51,815

Source-specific fields

Record ID: 244,225
Total Pay: $51,815

At Unknown Department, Roger Amos serves as a 311 Call Center Specialist Senior. Their 2024 pay totaled $51,815.

Deanna Williams

311 Call Center Specialist Senior/Unknown Department

2024 total comp

$49,125

Base pay: $48,447
Overtime: $0
Other pay: $678
Benefits: $0
Total compensation: $49,125

Source-specific fields

Record ID: 244,216
Total Pay: $49,125

Deanna Williams holds the role of 311 Call Center Specialist Senior at Unknown Department. In 2024, their total compensation was $49,125.

Marneisha Taylor

311 Call Center Specialist Senior/Unknown Department

2024 total comp

$48,153

Base pay: $47,969
Overtime: $0
Other pay: $184
Benefits: $0
Total compensation: $48,153

Source-specific fields

Record ID: 244,207
Total Pay: $48,153

Marneisha Taylor is a 311 Call Center Specialist Senior at Unknown Department. 2024 total compensation came to $48,153.

Ajin Ibrahim

311 Call Center Specialist Senior/Unknown Department

2024 total comp

$27,522

Base pay: $27,522
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $27,522

Source-specific fields

Record ID: 243,120
Total Pay: $27,522

Ajin Ibrahim works as a 311 Call Center Specialist Senior for Unknown Department. Ajin earned $27,522 in 2024.

Flora Paulino

311 Call Center Specialist Senior/Unknown Department

2024 total comp

$25,722

Base pay: $25,722
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $25,722

Source-specific fields

Record ID: 243,106
Total Pay: $25,722

Flora Paulino holds the role of 311 Call Center Specialist Senior at Unknown Department. In 2024, their total compensation was $25,722.