New York City / Technology & Innovation / Call Center Representative

Job-title file

Call Center Representative

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

361 employees hold this title in Technology & Innovation. Median total compensation for the role is $35,661, below the department median of $98,780.

Employees: 361
Total payroll: $10.3M
Role median: $35,661
Agency median: $98,780
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

-$2,332$55,514+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 361 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare jurisdictions

Call Center Representative beyond New York City

This role is reported in 2 jurisdictions. In New York City, the median of $35,661 ranks #2 of 2. See Call Center Representative across all of New York City →

Highest-paying jurisdictions for this role

City of Greensboro

$45,679 · 17

Median total compensation for comparable Call Center Representativeroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Takasha Ross

Call Center Representative/Technology & Innovation

2025 total comp

$17,762

Base pay: $16,341
Overtime: $904
Other pay: $517
Benefits: $0
Total compensation: $17,762
Hire date: 2022-05-23
Pay basis: Annual
Work city: Manhattan
Middle name: D

Source-specific fields

Base Salary: $46,885
Leave Status as of June 30: Active
Overtime Hours: 37.75
Payroll Number: 858
Regular Hours: 1,820

Takasha Ross works as a Call Center Representative for Technology & Innovation based in Manhattan. They have served since 2022 (about 3 years). Takasha earned $17,762 in 2025.

Birahima Wague

Call Center Representative/Technology & Innovation

2025 total comp

$17,563

Base pay: $17,487
Overtime: $0
Other pay: $76
Benefits: $0
Total compensation: $17,563
Hire date: 2025-01-06
Pay basis: Annual
Work city: Manhattan

Source-specific fields

Base Salary: $40,769
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 805

At Technology & Innovation, Birahima Wague serves as a Call Center Representative based in Manhattan. They have served since 2025 (under a year). Their 2025 pay totaled $17,563.

Taji Lewis

Call Center Representative/Technology & Innovation

2025 total comp

$17,487

Base pay: $17,487
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $17,487
Hire date: 2025-01-06
Pay basis: Annual
Work city: Manhattan
Middle name: A

Source-specific fields

Base Salary: $40,769
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 805

Taji Lewis works as a Call Center Representative for Technology & Innovation based in Manhattan. They have served since 2025 (under a year). Taji earned $17,487 in 2025.

Monet Lewis

Call Center Representative/Technology & Innovation

2025 total comp

$17,483

Base pay: $17,297
Overtime: $32
Other pay: $154
Benefits: $0
Total compensation: $17,483
Hire date: 2025-01-06
Pay basis: Annual
Work city: Manhattan
Middle name: S

Source-specific fields

Base Salary: $40,769
Leave Status as of June 30: Active
Overtime Hours: 1.5
Payroll Number: 858
Regular Hours: 805

Monet Lewis is a Call Center Representative at Technology & Innovation based in Manhattan. Their tenure dates to 2025, under a year. 2025 total compensation came to $17,483.

Ireti-Oluwa Coker

Call Center Representative/Technology & Innovation

2025 total comp

$17,460

Base pay: $17,460
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $17,460
Hire date: 2025-01-06
Pay basis: Annual
Work city: Manhattan
Middle name: A

Source-specific fields

Base Salary: $40,769
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 805

Ireti-Oluwa Coker works as a Call Center Representative for Technology & Innovation based in Manhattan. Hired in 2025, they have under a year of service. Ireti-Oluwa earned $17,460 in 2025.

Keyana Ingram

Call Center Representative/Technology & Innovation

2025 total comp

$17,425

Base pay: $17,346
Overtime: $0
Other pay: $78
Benefits: $0
Total compensation: $17,425
Hire date: 2025-01-06
Pay basis: Annual
Work city: Manhattan
Middle name: M

Source-specific fields

Base Salary: $40,769
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 805

Keyana Ingram works as a Call Center Representative for Technology & Innovation based in Manhattan. They have served since 2025 (under a year). Keyana earned $17,425 in 2025.

Daniel Kerrigan

Call Center Representative/Technology & Innovation

2025 total comp

$17,412

Base pay: $17,412
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $17,412
Hire date: 2025-01-06
Pay basis: Annual
Work city: Manhattan
Middle name: J

Source-specific fields

Base Salary: $40,770
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 805

Daniel Kerrigan works as a Call Center Representative for Technology & Innovation based in Manhattan. They have served since 2025 (under a year). Daniel earned $17,412 in 2025.

Jessica Villamor

Call Center Representative/Technology & Innovation

2025 total comp

$17,209

Base pay: $17,130
Overtime: $0
Other pay: $78
Benefits: $0
Total compensation: $17,209
Hire date: 2025-01-06
Pay basis: Annual
Work city: Manhattan

Source-specific fields

Base Salary: $40,769
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 805

Jessica Villamor holds the role of Call Center Representative at Technology & Innovation based in Manhattan. Hired in 2025, they have under a year of service. In 2025, their total compensation was $17,209.

Ellen Resta

Call Center Representative/Technology & Innovation

2025 total comp

$17,182

Base pay: $16,347
Overtime: $0
Other pay: $835
Benefits: $0
Total compensation: $17,182
Hire date: 2014-09-22
Pay basis: Annual
Work city: Manhattan
Middle name: M

Source-specific fields

Base Salary: $46,885
Leave Status as of June 30: On leave
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 1,652

At Technology & Innovation, Ellen Resta serves as a Call Center Representative based in Manhattan. They have served since 2014 (about 11 years). Their 2025 pay totaled $17,182.

Lanise Blair

Call Center Representative/Technology & Innovation

2025 total comp

$17,136

Base pay: $17,136
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $17,136
Hire date: 2025-01-06
Pay basis: Annual
Work city: Manhattan
Middle name: M

Source-specific fields

Base Salary: $40,769
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 805

Lanise Blair holds the role of Call Center Representative at Technology & Innovation based in Manhattan. Their tenure dates to 2025, under a year. In 2025, their total compensation was $17,136.

Jaide Brock

Call Center Representative/Technology & Innovation

2025 total comp

$17,002

Base pay: $16,126
Overtime: $497
Other pay: $378
Benefits: $0
Total compensation: $17,002
Hire date: 2024-07-01
Pay basis: Annual
Work city: Manhattan
Middle name: E

Source-specific fields

Base Salary: $39,486
Leave Status as of June 30: Ceased
Overtime Hours: 22
Payroll Number: 858
Regular Hours: 837.2

At Technology & Innovation, Jaide Brock serves as a Call Center Representative based in Manhattan. Hired in 2024, they have about a year of service. Their 2025 pay totaled $17,002.

Alicia Jackson

Call Center Representative/Technology & Innovation

2025 total comp

$16,086

Base pay: $16,078
Overtime: $0
Other pay: $8
Benefits: $0
Total compensation: $16,086
Hire date: 2020-03-09
Pay basis: Annual
Work city: Manhattan
Middle name: N

Source-specific fields

Base Salary: $46,885
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 724.25

At Technology & Innovation, Alicia Jackson serves as a Call Center Representative based in Manhattan. Hired in 2020, they have about 5 years of service. Their 2025 pay totaled $16,086.

Ramona Plair

Call Center Representative/Technology & Innovation

2025 total comp

$15,416

Base pay: $13,012
Overtime: $1,324
Other pay: $1,081
Benefits: $0
Total compensation: $15,416
Hire date: 2024-05-28
Pay basis: Annual
Work city: Manhattan

Source-specific fields

Base Salary: $39,486
Leave Status as of June 30: Ceased
Overtime Hours: 56.25
Payroll Number: 858
Regular Hours: 770

Ramona Plair holds the role of Call Center Representative at Technology & Innovation based in Manhattan. Their tenure dates to 2024, about a year. In 2025, their total compensation was $15,416.