New York City / Technology & Innovation / Call Center Representative

Job-title file

Call Center Representative

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

361 employees hold this title in Technology & Innovation. Median total compensation for the role is $35,661, below the department median of $98,780.

Employees: 361
Total payroll: $10.3M
Role median: $35,661
Agency median: $98,780
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

-$2,332$55,514+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 361 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare jurisdictions

Call Center Representative beyond New York City

This role is reported in 2 jurisdictions. In New York City, the median of $35,661 ranks #2 of 2. See Call Center Representative across all of New York City →

Highest-paying jurisdictions for this role

City of Greensboro

$45,679 · 17

Median total compensation for comparable Call Center Representativeroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Kimberly Benbow

Call Center Representative/Technology & Innovation

2025 total comp

$23,335

Base pay: $18,031
Overtime: $4,963
Other pay: $341
Benefits: $0
Total compensation: $23,335
Hire date: 2023-05-15
Pay basis: Annual
Work city: Manhattan

Source-specific fields

Base Salary: $43,734
Leave Status as of June 30: Ceased
Overtime Hours: 166.5
Payroll Number: 858
Regular Hours: 749.6

Kimberly Benbow is a Call Center Representative at Technology & Innovation based in Manhattan. Hired in 2023, they have about 2 years of service. 2025 total compensation came to $23,335.

Brian Flynn

Call Center Representative/Technology & Innovation

2025 total comp

$23,232

Base pay: $22,779
Overtime: $0
Other pay: $454
Benefits: $0
Total compensation: $23,232
Hire date: 2024-11-18
Pay basis: Annual
Work city: Manhattan
Middle name: T

Source-specific fields

Base Salary: $40,769
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 1,050

Brian Flynn works as a Call Center Representative for Technology & Innovation based in Manhattan. Their tenure dates to 2024, about a year. Brian earned $23,232 in 2025.

Arthur Beaufils

Call Center Representative/Technology & Innovation

2025 total comp

$23,190

Base pay: $18,353
Overtime: $4,554
Other pay: $283
Benefits: $0
Total compensation: $23,190
Hire date: 2022-12-05
Pay basis: Annual
Work city: Manhattan
Middle name: L

Source-specific fields

Base Salary: $43,734
Leave Status as of June 30: Ceased
Overtime Hours: 151
Payroll Number: 858
Regular Hours: 770

Arthur Beaufils holds the role of Call Center Representative at Technology & Innovation based in Manhattan. Their tenure dates to 2022, about 3 years. In 2025, their total compensation was $23,190.

Shameika Dennis

Call Center Representative/Technology & Innovation

2025 total comp

$22,993

Base pay: $22,456
Overtime: $0
Other pay: $537
Benefits: $0
Total compensation: $22,993
Hire date: 2024-11-18
Pay basis: Annual
Work city: Manhattan
Middle name: N

Source-specific fields

Base Salary: $40,769
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 1,050

Shameika Dennis works as a Call Center Representative for Technology & Innovation based in Manhattan. Hired in 2024, they have about a year of service. Shameika earned $22,993 in 2025.

Samin Uddin

Call Center Representative/Technology & Innovation

2025 total comp

$22,777

Base pay: $22,702
Overtime: $0
Other pay: $76
Benefits: $0
Total compensation: $22,777
Hire date: 2024-11-18
Pay basis: Annual
Work city: Manhattan

Source-specific fields

Base Salary: $40,769
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 1,050

Samin Uddin is a Call Center Representative at Technology & Innovation based in Manhattan. Hired in 2024, they have about a year of service. 2025 total compensation came to $22,777.

Azucena Aguilar

Call Center Representative/Technology & Innovation

2025 total comp

$22,665

Base pay: $20,432
Overtime: $1,766
Other pay: $467
Benefits: $0
Total compensation: $22,665
Hire date: 2022-10-11
Pay basis: Annual
Work city: Manhattan
Middle name: N

Source-specific fields

Base Salary: $45,409
Leave Status as of June 30: Ceased
Overtime Hours: 60
Payroll Number: 858
Regular Hours: 840

Azucena Aguilar holds the role of Call Center Representative at Technology & Innovation based in Manhattan. They have served since 2022 (about 3 years). In 2025, their total compensation was $22,665.

Taran Lugo

Call Center Representative/Technology & Innovation

2025 total comp

$22,496

Base pay: $20,303
Overtime: $0
Other pay: $2,193
Benefits: $0
Total compensation: $22,496
Hire date: 2008-09-29
Pay basis: Annual
Work city: Manhattan
Middle name: N

Source-specific fields

Base Salary: $46,911
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 1,820

At Technology & Innovation, Taran Lugo serves as a Call Center Representative based in Manhattan. Their tenure dates to 2008, about 17 years. Their 2025 pay totaled $22,496.

Omotolani Yesu-Hill

Call Center Representative/Technology & Innovation

2025 total comp

$22,453

Base pay: $22,224
Overtime: $0
Other pay: $229
Benefits: $0
Total compensation: $22,453
Hire date: 2024-11-18
Pay basis: Annual
Work city: Manhattan
Middle name: R

Source-specific fields

Base Salary: $40,769
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 1,050

Omotolani Yesu-Hill works as a Call Center Representative for Technology & Innovation based in Manhattan. Their tenure dates to 2024, about a year. Omotolani earned $22,453 in 2025.

Corey O'Connor

Call Center Representative/Technology & Innovation

2025 total comp

$22,098

Base pay: $21,793
Overtime: $0
Other pay: $305
Benefits: $0
Total compensation: $22,098
Hire date: 2024-11-18
Pay basis: Annual
Work city: Manhattan
Middle name: K

Source-specific fields

Base Salary: $40,769
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 1,050

Corey O'Connor holds the role of Call Center Representative at Technology & Innovation based in Manhattan. They have served since 2024 (about a year). In 2025, their total compensation was $22,098.

Keira Vernon

Call Center Representative/Technology & Innovation

2025 total comp

$20,890

Base pay: $21,384
Overtime: $0
Other pay: -$494
Benefits: $0
Total compensation: $20,890
Hire date: 2019-05-28
Pay basis: Annual
Work city: Manhattan
Middle name: E

Source-specific fields

Base Salary: $46,885
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 1,764

Keira Vernon holds the role of Call Center Representative at Technology & Innovation based in Manhattan. They have served since 2019 (about 6 years). In 2025, their total compensation was $20,890.