New York City / Technology & Innovation / Call Center Representative

Job-title file

Call Center Representative

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

361 employees hold this title in Technology & Innovation. Median total compensation for the role is $35,661, below the department median of $98,780.

Employees: 361
Total payroll: $10.3M
Role median: $35,661
Agency median: $98,780
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

-$2,332$55,514+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 361 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare jurisdictions

Call Center Representative beyond New York City

This role is reported in 2 jurisdictions. In New York City, the median of $35,661 ranks #2 of 2. See Call Center Representative across all of New York City →

Highest-paying jurisdictions for this role

City of Greensboro

$45,679 · 17

Median total compensation for comparable Call Center Representativeroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Sandra Clipper

Call Center Representative/Technology & Innovation

2025 total comp

$38,050

Base pay: $33,242
Overtime: $4,566
Other pay: $242
Benefits: $0
Total compensation: $38,050
Hire date: 2022-10-11
Pay basis: Annual
Work city: Manhattan
Middle name: D

Source-specific fields

Base Salary: $45,409
Leave Status as of June 30: Ceased
Overtime Hours: 140
Payroll Number: 858
Regular Hours: 1,354.85

Sandra Clipper works as a Call Center Representative for Technology & Innovation based in Manhattan. Hired in 2022, they have about 3 years of service. Sandra earned $38,050 in 2025.

Esther Denike

Call Center Representative/Technology & Innovation

2025 total comp

$37,911

Base pay: $33,458
Overtime: $2,763
Other pay: $1,690
Benefits: $0
Total compensation: $37,911
Hire date: 2024-03-18
Pay basis: Annual
Work city: Manhattan
Middle name: N

Source-specific fields

Base Salary: $45,155
Leave Status as of June 30: Active
Overtime Hours: 106
Payroll Number: 858
Regular Hours: 1,820

Esther Denike works as a Call Center Representative for Technology & Innovation based in Manhattan. Their tenure dates to 2024, about a year. Esther earned $37,911 in 2025.

Amelia Feliz Nunez

Call Center Representative/Technology & Innovation

2025 total comp

$37,767

Base pay: $37,069
Overtime: $0
Other pay: $698
Benefits: $0
Total compensation: $37,767
Hire date: 2024-03-18
Pay basis: Annual
Work city: Manhattan

Source-specific fields

Base Salary: $45,155
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 1,820

At Technology & Innovation, Amelia Feliz Nunez serves as a Call Center Representative based in Manhattan. Their tenure dates to 2024, about a year. Their 2025 pay totaled $37,767.

Andrew Worham

Call Center Representative/Technology & Innovation

2025 total comp

$37,393

Base pay: $37,223
Overtime: $0
Other pay: $170
Benefits: $0
Total compensation: $37,393
Hire date: 2023-07-10
Pay basis: Annual
Work city: Manhattan
Middle name: A

Source-specific fields

Base Salary: $45,155
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 1,820

Andrew Worham is a Call Center Representative at Technology & Innovation based in Manhattan. Hired in 2023, they have about 2 years of service. 2025 total compensation came to $37,393.

Maya Merced

Call Center Representative/Technology & Innovation

2025 total comp

$36,818

Base pay: $36,515
Overtime: $0
Other pay: $303
Benefits: $0
Total compensation: $36,818
Hire date: 2024-05-28
Pay basis: Annual
Work city: Manhattan

Source-specific fields

Base Salary: $40,769
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 1,820

Maya Merced works as a Call Center Representative for Technology & Innovation based in Manhattan. Hired in 2024, they have about a year of service. Maya earned $36,818 in 2025.

Konstantine Alikakos

Call Center Representative/Technology & Innovation

2025 total comp

$36,597

Base pay: $28,175
Overtime: $7,561
Other pay: $862
Benefits: $0
Total compensation: $36,597
Hire date: 2020-03-09
Pay basis: Annual
Work city: Manhattan
Middle name: N

Source-specific fields

Base Salary: $46,885
Leave Status as of June 30: On leave
Overtime Hours: 228.5
Payroll Number: 858
Regular Hours: 1,190

Konstantine Alikakos works as a Call Center Representative for Technology & Innovation based in Manhattan. Their tenure dates to 2020, about 5 years. Konstantine earned $36,597 in 2025.

Shade Lassiter

Call Center Representative/Technology & Innovation

2025 total comp

$36,230

Base pay: $35,625
Overtime: $0
Other pay: $605
Benefits: $0
Total compensation: $36,230
Hire date: 2024-05-28
Pay basis: Annual
Work city: Manhattan
Middle name: S

Source-specific fields

Base Salary: $40,769
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 1,820

Shade Lassiter works as a Call Center Representative for Technology & Innovation based in Manhattan. Their tenure dates to 2024, about a year. Shade earned $36,230 in 2025.

Tiffany Livingston

Call Center Representative/Technology & Innovation

2025 total comp

$35,981

Base pay: $35,400
Overtime: $32
Other pay: $548
Benefits: $0
Total compensation: $35,981
Hire date: 2024-04-29
Pay basis: Annual
Work city: Manhattan
Middle name: M

Source-specific fields

Base Salary: $45,155
Leave Status as of June 30: Active
Overtime Hours: 1.5
Payroll Number: 858
Regular Hours: 1,820

At Technology & Innovation, Tiffany Livingston serves as a Call Center Representative based in Manhattan. Their tenure dates to 2024, about a year. Their 2025 pay totaled $35,981.

Rhoda Epstein

Call Center Representative/Technology & Innovation

2025 total comp

$35,896

Base pay: $30,143
Overtime: $0
Other pay: $5,753
Benefits: $0
Total compensation: $35,896
Hire date: 2009-08-03
Pay basis: Annual
Work city: Manhattan
Middle name: L

Source-specific fields

Base Salary: $45,409
Leave Status as of June 30: Ceased
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 1,208.62

Rhoda Epstein works as a Call Center Representative for Technology & Innovation based in Manhattan. Their tenure dates to 2009, about 16 years. Rhoda earned $35,896 in 2025.

Richard Ranglin

Call Center Representative/Technology & Innovation

2025 total comp

$35,732

Base pay: $34,807
Overtime: $0
Other pay: $925
Benefits: $0
Total compensation: $35,732
Hire date: 2024-03-18
Pay basis: Annual
Work city: Manhattan
Middle name: A

Source-specific fields

Base Salary: $45,155
Leave Status as of June 30: On leave
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 1,820

At Technology & Innovation, Richard Ranglin serves as a Call Center Representative based in Manhattan. They have served since 2024 (about a year). Their 2025 pay totaled $35,732.

Taylor French-Kenton

Call Center Representative/Technology & Innovation

2025 total comp

$35,661

Base pay: $35,538
Overtime: $0
Other pay: $123
Benefits: $0
Total compensation: $35,661
Hire date: 2022-12-05
Pay basis: Annual
Work city: Manhattan

Source-specific fields

Base Salary: $45,409
Leave Status as of June 30: Ceased
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 1,520.67

Taylor French-Kenton holds the role of Call Center Representative at Technology & Innovation based in Manhattan. Their tenure dates to 2022, about 3 years. In 2025, their total compensation was $35,661.

Latoya Wright

Call Center Representative/Technology & Innovation

2025 total comp

$35,557

Base pay: $30,991
Overtime: $2,559
Other pay: $2,007
Benefits: $0
Total compensation: $35,557
Hire date: 2019-02-11
Pay basis: Annual
Work city: Manhattan
Middle name: C

Source-specific fields

Base Salary: $46,885
Leave Status as of June 30: On leave
Overtime Hours: 82
Payroll Number: 858
Regular Hours: 1,666

Latoya Wright is a Call Center Representative at Technology & Innovation based in Manhattan. They have served since 2019 (about 6 years). 2025 total compensation came to $35,557.

Timothy Joseph Aquino

Call Center Representative/Technology & Innovation

2025 total comp

$35,429

Base pay: $32,780
Overtime: $2,313
Other pay: $335
Benefits: $0
Total compensation: $35,429
Hire date: 2023-10-23
Pay basis: Annual
Work city: Manhattan
Middle name: G

Source-specific fields

Base Salary: $43,734
Leave Status as of June 30: On leave
Overtime Hours: 85
Payroll Number: 858
Regular Hours: 1,435

Timothy Joseph Aquino is a Call Center Representative at Technology & Innovation based in Manhattan. They have served since 2023 (about 2 years). 2025 total compensation came to $35,429.