New York City / Technology & Innovation / Call Center Representative

Job-title file

Call Center Representative

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

361 employees hold this title in Technology & Innovation. Median total compensation for the role is $35,661, below the department median of $98,780.

Employees: 361
Total payroll: $10.3M
Role median: $35,661
Agency median: $98,780
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

-$2,332$55,514+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 361 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare jurisdictions

Call Center Representative beyond New York City

This role is reported in 2 jurisdictions. In New York City, the median of $35,661 ranks #2 of 2. See Call Center Representative across all of New York City →

Highest-paying jurisdictions for this role

City of Greensboro

$45,679 · 17

Median total compensation for comparable Call Center Representativeroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 2

Nichelle Easie

Call Center Representative/Technology & Innovation

2025 total comp

$44,742

Base pay: $38,904
Overtime: $4,888
Other pay: $950
Benefits: $0
Total compensation: $44,742
Hire date: 2020-06-08
Pay basis: Annual
Work city: Manhattan
Middle name: A

Source-specific fields

Base Salary: $46,885
Leave Status as of June 30: Active
Overtime Hours: 161
Payroll Number: 858
Regular Hours: 1,820

Nichelle Easie works as a Call Center Representative for Technology & Innovation based in Manhattan. Their tenure dates to 2020, about 5 years. Nichelle earned $44,742 in 2025.

Nicole Emanuel

Call Center Representative/Technology & Innovation

2025 total comp

$44,655

Base pay: $42,252
Overtime: $12
Other pay: $2,391
Benefits: $0
Total compensation: $44,655
Hire date: 2023-10-23
Pay basis: Annual
Work city: Manhattan
Middle name: R

Source-specific fields

Base Salary: $45,155
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 1,820

Nicole Emanuel holds the role of Call Center Representative at Technology & Innovation based in Manhattan. Their tenure dates to 2023, about 2 years. In 2025, their total compensation was $44,655.

Euporia Martin

Call Center Representative/Technology & Innovation

2025 total comp

$44,599

Base pay: $43,474
Overtime: $377
Other pay: $748
Benefits: $0
Total compensation: $44,599
Hire date: 2023-07-10
Pay basis: Annual
Work city: Manhattan
Middle name: L

Source-specific fields

Base Salary: $45,155
Leave Status as of June 30: Active
Overtime Hours: 15.75
Payroll Number: 858
Regular Hours: 1,820

Euporia Martin holds the role of Call Center Representative at Technology & Innovation based in Manhattan. Their tenure dates to 2023, about 2 years. In 2025, their total compensation was $44,599.

Melissa Ortiz

Call Center Representative/Technology & Innovation

2025 total comp

$44,543

Base pay: $44,543
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $44,543
Hire date: 2022-10-11
Pay basis: Annual
Work city: Manhattan
Middle name: M

Source-specific fields

Base Salary: $46,885
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 1,820

At Technology & Innovation, Melissa Ortiz serves as a Call Center Representative based in Manhattan. Hired in 2022, they have about 3 years of service. Their 2025 pay totaled $44,543.

Cindy Martinez

Call Center Representative/Technology & Innovation

2025 total comp

$44,535

Base pay: $44,524
Overtime: $0
Other pay: $11
Benefits: $0
Total compensation: $44,535
Hire date: 2022-10-11
Pay basis: Annual
Work city: Manhattan
Middle name: V

Source-specific fields

Base Salary: $46,885
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 1,820

At Technology & Innovation, Cindy Martinez serves as a Call Center Representative based in Manhattan. They have served since 2022 (about 3 years). Their 2025 pay totaled $44,535.

Jorget Clarke

Call Center Representative/Technology & Innovation

2025 total comp

$44,453

Base pay: $43,932
Overtime: $0
Other pay: $521
Benefits: $0
Total compensation: $44,453
Hire date: 2022-10-11
Pay basis: Annual
Work city: Manhattan
Middle name: N

Source-specific fields

Base Salary: $46,885
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 1,820

Jorget Clarke holds the role of Call Center Representative at Technology & Innovation based in Manhattan. Their tenure dates to 2022, about 3 years. In 2025, their total compensation was $44,453.

Lisa Alkindi

Call Center Representative/Technology & Innovation

2025 total comp

$44,449

Base pay: $43,535
Overtime: $144
Other pay: $771
Benefits: $0
Total compensation: $44,449
Hire date: 2023-03-27
Pay basis: Annual
Work city: Manhattan

Source-specific fields

Base Salary: $46,885
Leave Status as of June 30: Active
Overtime Hours: 6
Payroll Number: 858
Regular Hours: 1,820

At Technology & Innovation, Lisa Alkindi serves as a Call Center Representative based in Manhattan. Hired in 2023, they have about 2 years of service. Their 2025 pay totaled $44,449.

Gline White Jr

Call Center Representative/Technology & Innovation

2025 total comp

$44,368

Base pay: $43,474
Overtime: $519
Other pay: $375
Benefits: $0
Total compensation: $44,368
Hire date: 2023-07-10
Pay basis: Annual
Work city: Manhattan
Middle name: H

Source-specific fields

Base Salary: $45,155
Leave Status as of June 30: Active
Overtime Hours: 19
Payroll Number: 858
Regular Hours: 1,820

Gline White Jr holds the role of Call Center Representative at Technology & Innovation based in Manhattan. Hired in 2023, they have about 2 years of service. In 2025, their total compensation was $44,368.

Leslie Wise

Call Center Representative/Technology & Innovation

2025 total comp

$44,301

Base pay: $42,913
Overtime: $453
Other pay: $935
Benefits: $0
Total compensation: $44,301
Hire date: 2023-08-21
Pay basis: Annual
Work city: Manhattan
Middle name: A

Source-specific fields

Base Salary: $45,155
Leave Status as of June 30: Active
Overtime Hours: 19
Payroll Number: 858
Regular Hours: 1,820

Leslie Wise works as a Call Center Representative for Technology & Innovation based in Manhattan. Their tenure dates to 2023, about 2 years. Leslie earned $44,301 in 2025.

Brieanna Wilson

Call Center Representative/Technology & Innovation

2025 total comp

$44,130

Base pay: $44,130
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $44,130
Hire date: 2023-03-27
Pay basis: Annual
Work city: Manhattan
Middle name: S

Source-specific fields

Base Salary: $46,885
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 1,820

Brieanna Wilson works as a Call Center Representative for Technology & Innovation based in Manhattan. Their tenure dates to 2023, about 2 years. Brieanna earned $44,130 in 2025.

Desiree Russell-Richard

Call Center Representative/Technology & Innovation

2025 total comp

$43,952

Base pay: $40,786
Overtime: $2,275
Other pay: $891
Benefits: $0
Total compensation: $43,952
Hire date: 2024-02-26
Pay basis: Annual
Work city: Manhattan
Middle name: O

Source-specific fields

Base Salary: $45,155
Leave Status as of June 30: Active
Overtime Hours: 87
Payroll Number: 858
Regular Hours: 1,820

Desiree Russell-Richard is a Call Center Representative at Technology & Innovation based in Manhattan. Their tenure dates to 2024, about a year. 2025 total compensation came to $43,952.