New York City / Technology & Innovation / Call Center Representative

Job-title file

Call Center Representative

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

361 employees hold this title in Technology & Innovation. Median total compensation for the role is $35,661, below the department median of $98,780.

Employees: 361
Total payroll: $10.3M
Role median: $35,661
Agency median: $98,780
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

-$2,332$55,514+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 361 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare jurisdictions

Call Center Representative beyond New York City

This role is reported in 2 jurisdictions. In New York City, the median of $35,661 ranks #2 of 2. See Call Center Representative across all of New York City →

Highest-paying jurisdictions for this role

City of Greensboro

$45,679 · 17

Median total compensation for comparable Call Center Representativeroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Tynishea Edwards

Call Center Representative/Technology & Innovation

2025 total comp

$454

Base pay: $454
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $454
Hire date: 2024-09-30
Pay basis: Annual
Work city: Manhattan
Middle name: L

Source-specific fields

Base Salary: $39,486
Leave Status as of June 30: Ceased
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 21

At Technology & Innovation, Tynishea Edwards serves as a Call Center Representative based in Manhattan. Hired in 2024, they have about a year of service. Their 2025 pay totaled $454.

Armani Williams

Call Center Representative/Technology & Innovation

2025 total comp

$325

Base pay: $157
Overtime: $0
Other pay: $168
Benefits: $0
Total compensation: $325
Hire date: 2023-08-21
Pay basis: Annual
Work city: Manhattan
Middle name: J

Source-specific fields

Base Salary: $43,734
Leave Status as of June 30: Ceased
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 413

Armani Williams is a Call Center Representative at Technology & Innovation based in Manhattan. Their tenure dates to 2023, about 2 years. 2025 total compensation came to $325.

Jessy Etienne

Call Center Representative/Technology & Innovation

2025 total comp

$304

Base pay: $0
Overtime: $0
Other pay: $304
Benefits: $0
Total compensation: $304
Hire date: 2022-01-18
Pay basis: Annual
Work city: Manhattan

Source-specific fields

Base Salary: $42,460
Leave Status as of June 30: Ceased
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 0

Jessy Etienne is a Call Center Representative at Technology & Innovation based in Manhattan. Hired in 2022, they have about 3 years of service. 2025 total compensation came to $304.

Tanisha Parker

Call Center Representative/Technology & Innovation

2025 total comp

$194

Base pay: $190
Overtime: $1
Other pay: $2
Benefits: $0
Total compensation: $194
Hire date: 2023-05-15
Pay basis: Annual
Work city: Manhattan
Middle name: T

Source-specific fields

Base Salary: $43,734
Leave Status as of June 30: Ceased
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 7

At Technology & Innovation, Tanisha Parker serves as a Call Center Representative based in Manhattan. Hired in 2023, they have about 2 years of service. Their 2025 pay totaled $194.

Tanisha Dowdie

Call Center Representative/Technology & Innovation

2025 total comp

$43

Base pay: $43
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $43
Hire date: 2024-04-29
Pay basis: Annual
Work city: Manhattan
Middle name: C

Source-specific fields

Base Salary: $39,486
Leave Status as of June 30: Ceased
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 0

Tanisha Dowdie holds the role of Call Center Representative at Technology & Innovation based in Manhattan. They have served since 2024 (about a year). In 2025, their total compensation was $43.

Teressa Hanna

Call Center Representative/Technology & Innovation

2025 total comp

$26

Base pay: $26
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $26
Hire date: 2024-05-28
Pay basis: Annual
Work city: Manhattan
Middle name: L

Source-specific fields

Base Salary: $39,486
Leave Status as of June 30: Ceased
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 0

At Technology & Innovation, Teressa Hanna serves as a Call Center Representative based in Manhattan. They have served since 2024 (about a year). Their 2025 pay totaled $26.

Tyiesha Rahman Jackson

Call Center Representative/Technology & Innovation

2025 total comp

$22

Base pay: $22
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $22
Hire date: 2024-04-29
Pay basis: Annual
Work city: Manhattan
Middle name: L

Source-specific fields

Base Salary: $39,486
Leave Status as of June 30: Ceased
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 0

At Technology & Innovation, Tyiesha Rahman Jackson serves as a Call Center Representative based in Manhattan. Their tenure dates to 2024, about a year. Their 2025 pay totaled $22.

Andrea Driver

Call Center Representative/Technology & Innovation

2025 total comp

$22

Base pay: $15
Overtime: $0
Other pay: $7
Benefits: $0
Total compensation: $22
Hire date: 2023-05-15
Pay basis: Annual
Work city: Manhattan
Middle name: K

Source-specific fields

Base Salary: $43,734
Leave Status as of June 30: Ceased
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 0

Andrea Driver works as a Call Center Representative for Technology & Innovation based in Manhattan. Their tenure dates to 2023, about 2 years. Andrea earned $22 in 2025.

Malika Payne

Call Center Representative/Technology & Innovation

2025 total comp

$20

Base pay: $15
Overtime: $2
Other pay: $3
Benefits: $0
Total compensation: $20
Hire date: 2022-05-23
Pay basis: Annual
Work city: Manhattan
Middle name: A

Source-specific fields

Base Salary: $45,409
Leave Status as of June 30: Ceased
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 0

At Technology & Innovation, Malika Payne serves as a Call Center Representative based in Manhattan. Their tenure dates to 2022, about 3 years. Their 2025 pay totaled $20.

Robert Blake

Call Center Representative/Technology & Innovation

2025 total comp

$20

Base pay: $13
Overtime: $0
Other pay: $7
Benefits: $0
Total compensation: $20
Hire date: 2024-04-29
Pay basis: Annual
Work city: Manhattan

Source-specific fields

Base Salary: $39,486
Leave Status as of June 30: Ceased
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 0

Robert Blake holds the role of Call Center Representative at Technology & Innovation based in Manhattan. Their tenure dates to 2024, about a year. In 2025, their total compensation was $20.

Johnathan Mcchriston

Call Center Representative/Technology & Innovation

2025 total comp

$20

Base pay: $13
Overtime: $0
Other pay: $7
Benefits: $0
Total compensation: $20
Hire date: 2024-04-29
Pay basis: Annual
Work city: Manhattan
Middle name: H

Source-specific fields

Base Salary: $39,486
Leave Status as of June 30: Ceased
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 0

Johnathan Mcchriston works as a Call Center Representative for Technology & Innovation based in Manhattan. Their tenure dates to 2024, about a year. Johnathan earned $20 in 2025.

Shirhan Raisa

Call Center Representative/Technology & Innovation

2025 total comp

$20

Base pay: $20
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $20
Hire date: 2023-03-27
Pay basis: Annual
Work city: Manhattan
Middle name: J

Source-specific fields

Base Salary: $43,734
Leave Status as of June 30: Ceased
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 0

At Technology & Innovation, Shirhan Raisa serves as a Call Center Representative based in Manhattan. Their tenure dates to 2023, about 2 years. Their 2025 pay totaled $20.

Rabil Amir

Call Center Representative/Technology & Innovation

2025 total comp

$20

Base pay: $20
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $20
Hire date: 2022-10-11
Pay basis: Annual
Work city: Manhattan

Source-specific fields

Base Salary: $45,155
Leave Status as of June 30: On leave
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 0

At Technology & Innovation, Rabil Amir serves as a Call Center Representative based in Manhattan. They have served since 2022 (about 3 years). Their 2025 pay totaled $20.

Jasz Diaz

Call Center Representative/Technology & Innovation

2025 total comp

-$8

Base pay: $0
Overtime: $0
Other pay: -$8
Benefits: $0
Total compensation: -$8
Hire date: 2023-02-27
Pay basis: Annual
Work city: Manhattan

Source-specific fields

Base Salary: $42,460
Leave Status as of June 30: Ceased
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 0

Jasz Diaz holds the role of Call Center Representative at Technology & Innovation based in Manhattan. They have served since 2023 (about 2 years). In 2025, their total compensation was -$8.

Kent Chaneyfield

Call Center Representative/Technology & Innovation

2025 total comp

-$18

Base pay: $0
Overtime: $0
Other pay: -$18
Benefits: $0
Total compensation: -$18
Hire date: 2023-05-15
Pay basis: Annual
Work city: Manhattan
Middle name: U

Source-specific fields

Base Salary: $38,336
Leave Status as of June 30: Ceased
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 0

Kent Chaneyfield holds the role of Call Center Representative at Technology & Innovation based in Manhattan. Hired in 2023, they have about 2 years of service. In 2025, their total compensation was -$18.

Alfred Carpenter

Call Center Representative/Technology & Innovation

2025 total comp

-$140

Base pay: -$283
Overtime: $0
Other pay: $142
Benefits: $0
Total compensation: -$140
Hire date: 2024-05-28
Pay basis: Annual
Work city: Manhattan

Source-specific fields

Base Salary: $39,486
Leave Status as of June 30: Ceased
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 0

Alfred Carpenter works as a Call Center Representative for Technology & Innovation based in Manhattan. They have served since 2024 (about a year). Alfred earned -$140 in 2025.

Kadian Soltaun

Call Center Representative/Technology & Innovation

2025 total comp

-$2,332

Base pay: -$1,661
Overtime: -$603
Other pay: -$68
Benefits: $0
Total compensation: -$2,332
Hire date: 2017-10-23
Pay basis: Annual
Work city: Manhattan
Middle name: A

Source-specific fields

Base Salary: $46,885
Leave Status as of June 30: On leave
Overtime Hours: -20
Payroll Number: 858
Regular Hours: -70

Kadian Soltaun works as a Call Center Representative for Technology & Innovation based in Manhattan. Hired in 2017, they have about 8 years of service. Kadian earned -$2,332 in 2025.