New York City / Technology & Innovation / Call Center Representative

Job-title file

Call Center Representative

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

361 employees hold this title in Technology & Innovation. Median total compensation for the role is $35,661, below the department median of $98,780.

Employees: 361
Total payroll: $10.3M
Role median: $35,661
Agency median: $98,780
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

-$2,332$55,514+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 361 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare jurisdictions

Call Center Representative beyond New York City

This role is reported in 2 jurisdictions. In New York City, the median of $35,661 ranks #2 of 2. See Call Center Representative across all of New York City →

Highest-paying jurisdictions for this role

City of Greensboro

$45,679 · 17

Median total compensation for comparable Call Center Representativeroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Teshawna Dyer

Call Center Representative/Technology & Innovation

2025 total comp

$6,340

Base pay: $6,340
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $6,340
Hire date: 2024-08-12
Pay basis: Annual
Work city: Manhattan
Middle name: A

Source-specific fields

Base Salary: $39,486
Leave Status as of June 30: Ceased
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 742

Teshawna Dyer holds the role of Call Center Representative at Technology & Innovation based in Manhattan. They have served since 2024 (about a year). In 2025, their total compensation was $6,340.

Chenhao Li

Call Center Representative/Technology & Innovation

2025 total comp

$6,294

Base pay: $6,117
Overtime: $0
Other pay: $177
Benefits: $0
Total compensation: $6,294
Hire date: 2025-04-21
Pay basis: Annual
Work city: Manhattan

Source-specific fields

Base Salary: $40,769
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 280

At Technology & Innovation, Chenhao Li serves as a Call Center Representative based in Manhattan. Their tenure dates to 2025, under a year. Their 2025 pay totaled $6,294.

Bria Long

Call Center Representative/Technology & Innovation

2025 total comp

$6,269

Base pay: $6,104
Overtime: $0
Other pay: $165
Benefits: $0
Total compensation: $6,269
Hire date: 2023-07-10
Pay basis: Annual
Work city: Manhattan

Source-specific fields

Base Salary: $43,734
Leave Status as of June 30: Ceased
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 287

Bria Long works as a Call Center Representative for Technology & Innovation based in Manhattan. They have served since 2023 (about 2 years). Bria earned $6,269 in 2025.

Tiasia Jones

Call Center Representative/Technology & Innovation

2025 total comp

$6,262

Base pay: $4,885
Overtime: $1,236
Other pay: $140
Benefits: $0
Total compensation: $6,262
Hire date: 2024-02-26
Pay basis: Annual
Work city: Manhattan
Middle name: M

Source-specific fields

Base Salary: $39,486
Leave Status as of June 30: Ceased
Overtime Hours: 56.5
Payroll Number: 858
Regular Hours: 483

Tiasia Jones works as a Call Center Representative for Technology & Innovation based in Manhattan. Their tenure dates to 2024, about a year. Tiasia earned $6,262 in 2025.

Sierra Wilson

Call Center Representative/Technology & Innovation

2025 total comp

$6,041

Base pay: $5,943
Overtime: $0
Other pay: $99
Benefits: $0
Total compensation: $6,041
Hire date: 2025-04-21
Pay basis: Annual
Work city: Manhattan

Source-specific fields

Base Salary: $40,769
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 280

Sierra Wilson works as a Call Center Representative for Technology & Innovation based in Manhattan. Their tenure dates to 2025, under a year. Sierra earned $6,041 in 2025.

Elad Pines

Call Center Representative/Technology & Innovation

2025 total comp

$5,811

Base pay: $5,648
Overtime: $0
Other pay: $163
Benefits: $0
Total compensation: $5,811
Hire date: 2025-04-21
Pay basis: Annual
Work city: Manhattan

Source-specific fields

Base Salary: $40,769
Leave Status as of June 30: Ceased
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 273

Elad Pines works as a Call Center Representative for Technology & Innovation based in Manhattan. They have served since 2025 (under a year). Elad earned $5,811 in 2025.

Jessica Gaines

Call Center Representative/Technology & Innovation

2025 total comp

$5,612

Base pay: $5,366
Overtime: $0
Other pay: $246
Benefits: $0
Total compensation: $5,612
Hire date: 2024-09-30
Pay basis: Annual
Work city: Manhattan
Middle name: M

Source-specific fields

Base Salary: $39,486
Leave Status as of June 30: Ceased
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 455

Jessica Gaines is a Call Center Representative at Technology & Innovation based in Manhattan. Their tenure dates to 2024, about a year. 2025 total compensation came to $5,612.

Melasia Harris

Call Center Representative/Technology & Innovation

2025 total comp

$5,526

Base pay: $5,448
Overtime: $0
Other pay: $79
Benefits: $0
Total compensation: $5,526
Hire date: 2025-04-21
Pay basis: Annual
Work city: Manhattan
Middle name: L

Source-specific fields

Base Salary: $40,769
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 280

Melasia Harris is a Call Center Representative at Technology & Innovation based in Manhattan. Their tenure dates to 2025, under a year. 2025 total compensation came to $5,526.

Milana Campbell-Dennis

Call Center Representative/Technology & Innovation

2025 total comp

$5,457

Base pay: $3,545
Overtime: $0
Other pay: $1,912
Benefits: $0
Total compensation: $5,457
Hire date: 2023-07-10
Pay basis: Annual
Work city: Manhattan
Middle name: R

Source-specific fields

Base Salary: $39,486
Leave Status as of June 30: Ceased
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 161

Milana Campbell-Dennis is a Call Center Representative at Technology & Innovation based in Manhattan. Their tenure dates to 2023, about 2 years. 2025 total compensation came to $5,457.

Egypt Christovale

Call Center Representative/Technology & Innovation

2025 total comp

$5,397

Base pay: $4,846
Overtime: $0
Other pay: $551
Benefits: $0
Total compensation: $5,397
Hire date: 2024-04-29
Pay basis: Annual
Work city: Manhattan

Source-specific fields

Base Salary: $39,486
Leave Status as of June 30: Ceased
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 280

Egypt Christovale is a Call Center Representative at Technology & Innovation based in Manhattan. They have served since 2024 (about a year). 2025 total compensation came to $5,397.

Ofelia Barzola

Call Center Representative/Technology & Innovation

2025 total comp

$5,247

Base pay: $5,182
Overtime: $0
Other pay: $65
Benefits: $0
Total compensation: $5,247
Hire date: 2025-04-21
Pay basis: Annual
Work city: Manhattan
Middle name: C

Source-specific fields

Base Salary: $40,769
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 280

Ofelia Barzola is a Call Center Representative at Technology & Innovation based in Manhattan. Their tenure dates to 2025, under a year. 2025 total compensation came to $5,247.

Arielis Zapata

Call Center Representative/Technology & Innovation

2025 total comp

$5,039

Base pay: $3,545
Overtime: $0
Other pay: $1,495
Benefits: $0
Total compensation: $5,039
Hire date: 2023-07-10
Pay basis: Annual
Work city: Manhattan

Source-specific fields

Base Salary: $39,486
Leave Status as of June 30: Ceased
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 161

Arielis Zapata holds the role of Call Center Representative at Technology & Innovation based in Manhattan. Their tenure dates to 2023, about 2 years. In 2025, their total compensation was $5,039.

Vaughn Slowley

Call Center Representative/Technology & Innovation

2025 total comp

$4,544

Base pay: $3,450
Overtime: $908
Other pay: $186
Benefits: $0
Total compensation: $4,544
Hire date: 2023-07-10
Pay basis: Annual
Work city: Manhattan
Middle name: O

Source-specific fields

Base Salary: $39,486
Leave Status as of June 30: Ceased
Overtime Hours: 36
Payroll Number: 858
Regular Hours: 161

Vaughn Slowley holds the role of Call Center Representative at Technology & Innovation based in Manhattan. They have served since 2023 (about 2 years). In 2025, their total compensation was $4,544.

Brandi Levy

Call Center Representative/Technology & Innovation

2025 total comp

$4,377

Base pay: $4,377
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $4,377
Hire date: 2024-11-18
Pay basis: Annual
Work city: Manhattan
Middle name: C

Source-specific fields

Base Salary: $39,486
Leave Status as of June 30: Ceased
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 259

At Technology & Innovation, Brandi Levy serves as a Call Center Representative based in Manhattan. Hired in 2024, they have about a year of service. Their 2025 pay totaled $4,377.

Danielle Bardwell

Call Center Representative/Technology & Innovation

2025 total comp

$3,786

Base pay: $3,786
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $3,786
Hire date: 2024-07-01
Pay basis: Annual
Work city: Manhattan
Middle name: S

Source-specific fields

Base Salary: $39,486
Leave Status as of June 30: Ceased
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 210

Danielle Bardwell holds the role of Call Center Representative at Technology & Innovation based in Manhattan. Hired in 2024, they have about a year of service. In 2025, their total compensation was $3,786.

Loaiza Rivera

Call Center Representative/Technology & Innovation

2025 total comp

$3,623

Base pay: $2,632
Overtime: $0
Other pay: $991
Benefits: $0
Total compensation: $3,623
Hire date: 2024-02-26
Pay basis: Annual
Work city: Manhattan
Middle name: Y

Source-specific fields

Base Salary: $39,486
Leave Status as of June 30: Ceased
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 196

Loaiza Rivera holds the role of Call Center Representative at Technology & Innovation based in Manhattan. Their tenure dates to 2024, about a year. In 2025, their total compensation was $3,623.

Nancy Jackson

Call Center Representative/Technology & Innovation

2025 total comp

$3,543

Base pay: $3,543
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $3,543
Hire date: 2025-01-06
Pay basis: Annual
Work city: Manhattan
Middle name: E

Source-specific fields

Base Salary: $39,486
Leave Status as of June 30: Ceased
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 175

At Technology & Innovation, Nancy Jackson serves as a Call Center Representative based in Manhattan. Hired in 2025, they have under a year of service. Their 2025 pay totaled $3,543.