New York City / Technology & Innovation / Call Center Representative

Job-title file

Call Center Representative

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

361 employees hold this title in Technology & Innovation. Median total compensation for the role is $35,661, below the department median of $98,780.

Employees: 361
Total payroll: $10.3M
Role median: $35,661
Agency median: $98,780
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

-$2,332$55,514+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 361 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare jurisdictions

Call Center Representative beyond New York City

This role is reported in 2 jurisdictions. In New York City, the median of $35,661 ranks #2 of 2. See Call Center Representative across all of New York City →

Highest-paying jurisdictions for this role

City of Greensboro

$45,679 · 17

Median total compensation for comparable Call Center Representativeroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Arabia Mack

Call Center Representative/Technology & Innovation

2025 total comp

$9,185

Base pay: $8,958
Overtime: $0
Other pay: $227
Benefits: $0
Total compensation: $9,185
Hire date: 2025-01-06
Pay basis: Annual
Work city: Manhattan

Source-specific fields

Base Salary: $39,486
Leave Status as of June 30: Ceased
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 525

Arabia Mack is a Call Center Representative at Technology & Innovation based in Manhattan. Hired in 2025, they have under a year of service. 2025 total compensation came to $9,185.

Justin Calderon

Call Center Representative/Technology & Innovation

2025 total comp

$9,119

Base pay: $8,892
Overtime: $0
Other pay: $227
Benefits: $0
Total compensation: $9,119
Hire date: 2024-02-26
Pay basis: Annual
Work city: Manhattan
Middle name: E

Source-specific fields

Base Salary: $39,486
Leave Status as of June 30: Ceased
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 518

Justin Calderon holds the role of Call Center Representative at Technology & Innovation based in Manhattan. Their tenure dates to 2024, about a year. In 2025, their total compensation was $9,119.

Tamara Stokes Martin

Call Center Representative/Technology & Innovation

2025 total comp

$8,848

Base pay: $8,621
Overtime: $0
Other pay: $227
Benefits: $0
Total compensation: $8,848
Hire date: 2024-07-01
Pay basis: Annual
Work city: Manhattan

Source-specific fields

Base Salary: $39,486
Leave Status as of June 30: Ceased
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 490

Tamara Stokes Martin holds the role of Call Center Representative at Technology & Innovation based in Manhattan. Hired in 2024, they have about a year of service. In 2025, their total compensation was $8,848.

Tanya Vasquez

Call Center Representative/Technology & Innovation

2025 total comp

$8,492

Base pay: $8,265
Overtime: $0
Other pay: $227
Benefits: $0
Total compensation: $8,492
Hire date: 2024-08-12
Pay basis: Annual
Work city: Manhattan
Middle name: E

Source-specific fields

Base Salary: $39,486
Leave Status as of June 30: Ceased
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 560

At Technology & Innovation, Tanya Vasquez serves as a Call Center Representative based in Manhattan. They have served since 2024 (about a year). Their 2025 pay totaled $8,492.

Naiya Williams

Call Center Representative/Technology & Innovation

2025 total comp

$8,384

Base pay: $7,028
Overtime: $0
Other pay: $1,356
Benefits: $0
Total compensation: $8,384
Hire date: 2023-10-23
Pay basis: Annual
Work city: Manhattan
Middle name: M

Source-specific fields

Base Salary: $39,486
Leave Status as of June 30: Ceased
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 322

Naiya Williams holds the role of Call Center Representative at Technology & Innovation based in Manhattan. They have served since 2023 (about 2 years). In 2025, their total compensation was $8,384.

Iyannah Brown

Call Center Representative/Technology & Innovation

2025 total comp

$8,186

Base pay: $8,186
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $8,186
Hire date: 2025-03-03
Pay basis: Annual
Work city: Manhattan
Middle name: M

Source-specific fields

Base Salary: $40,769
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 525

At Technology & Innovation, Iyannah Brown serves as a Call Center Representative based in Manhattan. They have served since 2025 (under a year). Their 2025 pay totaled $8,186.

Jacqueline Pedrosa

Call Center Representative/Technology & Innovation

2025 total comp

$8,091

Base pay: $7,939
Overtime: $0
Other pay: $151
Benefits: $0
Total compensation: $8,091
Hire date: 2025-01-06
Pay basis: Annual
Work city: Manhattan
Middle name: G

Source-specific fields

Base Salary: $39,486
Leave Status as of June 30: Ceased
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 385

At Technology & Innovation, Jacqueline Pedrosa serves as a Call Center Representative based in Manhattan. They have served since 2025 (under a year). Their 2025 pay totaled $8,091.

Felicia Murphy

Call Center Representative/Technology & Innovation

2025 total comp

$7,773

Base pay: $7,749
Overtime: $0
Other pay: $23
Benefits: $0
Total compensation: $7,773
Hire date: 2018-10-22
Pay basis: Annual
Work city: Manhattan
Middle name: N

Source-specific fields

Base Salary: $46,885
Leave Status as of June 30: On leave
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 1,750

Felicia Murphy works as a Call Center Representative for Technology & Innovation based in Manhattan. They have served since 2018 (about 7 years). Felicia earned $7,773 in 2025.

Melanie Peterson

Call Center Representative/Technology & Innovation

2025 total comp

$7,562

Base pay: $7,562
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $7,562
Hire date: 2025-03-03
Pay basis: Annual
Work city: Manhattan
Middle name: O

Source-specific fields

Base Salary: $40,769
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 525

Melanie Peterson is a Call Center Representative at Technology & Innovation based in Manhattan. Hired in 2025, they have under a year of service. 2025 total compensation came to $7,562.

Sparkle Corujo

Call Center Representative/Technology & Innovation

2025 total comp

$7,490

Base pay: $7,415
Overtime: $0
Other pay: $76
Benefits: $0
Total compensation: $7,490
Hire date: 2024-05-28
Pay basis: Annual
Work city: Manhattan
Middle name: V

Source-specific fields

Base Salary: $39,486
Leave Status as of June 30: Ceased
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 1,050

At Technology & Innovation, Sparkle Corujo serves as a Call Center Representative based in Manhattan. Their tenure dates to 2024, about a year. Their 2025 pay totaled $7,490.

Angel Taveras

Call Center Representative/Technology & Innovation

2025 total comp

$7,400

Base pay: $7,400
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $7,400
Hire date: 2025-03-03
Pay basis: Annual
Work city: Manhattan

Source-specific fields

Base Salary: $40,769
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 525

Angel Taveras is a Call Center Representative at Technology & Innovation based in Manhattan. Their tenure dates to 2025, under a year. 2025 total compensation came to $7,400.

Aziza Allah

Call Center Representative/Technology & Innovation

2025 total comp

$6,872

Base pay: $5,450
Overtime: $351
Other pay: $1,071
Benefits: $0
Total compensation: $6,872
Hire date: 2024-04-29
Pay basis: Annual
Work city: Manhattan
Middle name: I

Source-specific fields

Base Salary: $39,486
Leave Status as of June 30: Ceased
Overtime Hours: 16.25
Payroll Number: 858
Regular Hours: 700

Aziza Allah is a Call Center Representative at Technology & Innovation based in Manhattan. Hired in 2024, they have about a year of service. 2025 total compensation came to $6,872.

William Shapiro

Call Center Representative/Technology & Innovation

2025 total comp

$6,599

Base pay: $6,396
Overtime: $168
Other pay: $35
Benefits: $0
Total compensation: $6,599
Hire date: 2023-07-10
Pay basis: Annual
Work city: Manhattan

Source-specific fields

Base Salary: $43,734
Leave Status as of June 30: Ceased
Overtime Hours: 7
Payroll Number: 858
Regular Hours: 294

William Shapiro is a Call Center Representative at Technology & Innovation based in Manhattan. Their tenure dates to 2023, about 2 years. 2025 total compensation came to $6,599.

Christy Remijio

Call Center Representative/Technology & Innovation

2025 total comp

$6,443

Base pay: $6,292
Overtime: $0
Other pay: $151
Benefits: $0
Total compensation: $6,443
Hire date: 2025-01-06
Pay basis: Annual
Work city: Manhattan
Middle name: N

Source-specific fields

Base Salary: $39,486
Leave Status as of June 30: Ceased
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 329

Christy Remijio holds the role of Call Center Representative at Technology & Innovation based in Manhattan. They have served since 2025 (under a year). In 2025, their total compensation was $6,443.