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School District of Philadelphia / Family & Community Engagement / Customer Service Representative

Job-title file

Customer Service Representative

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

6 employees hold this title in Family & Community Engagement. Median total compensation for the role is $58,335, above the department median of $53,654.

Employees
6
Role median
$58,335
Agency median
$53,654
Comparison
Above

Record list

Employees with this title

Highest-paid first / page 1

Abigail Cuevas

Customer Service Representative/Family & Community Engagement

2026 total comp
$58,335
Base pay
$58,335
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$58,335
Union / bargaining unit
PFT
Pay basis
Salaried

Source-specific fields

Home Organization
9JS0
Organization Level
ADMINISTRATIVE
Run Date
Apr 1, 2026
School Year
2025-2026

Abigail Cuevas works as a Customer Service Representative for Family & Community Engagement. Abigail earned $58,335 in 2026. They are represented by PFT.

Natasha Dye

Customer Service Representative/Family & Community Engagement

2026 total comp
$58,335
Base pay
$58,335
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$58,335
Union / bargaining unit
PFT
Pay basis
Salaried

Source-specific fields

Home Organization
9JS0
Organization Level
ADMINISTRATIVE
Run Date
Apr 1, 2026
School Year
2025-2026

Natasha Dye holds the role of Customer Service Representative at Family & Community Engagement. In 2026, their total compensation was $58,335. Their bargaining unit is PFT.

Carletta Foster

Customer Service Representative/Family & Community Engagement

2026 total comp
$58,335
Base pay
$58,335
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$58,335
Union / bargaining unit
PFT
Pay basis
Salaried

Source-specific fields

Home Organization
9JS0
Organization Level
ADMINISTRATIVE
Run Date
Apr 1, 2026
School Year
2025-2026

At Family & Community Engagement, Carletta Foster serves as a Customer Service Representative. Their 2026 pay totaled $58,335. Their bargaining unit is PFT.

Jaime Serrano

Customer Service Representative/Family & Community Engagement

2026 total comp
$58,335
Base pay
$58,335
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$58,335
Union / bargaining unit
PFT
Pay basis
Salaried

Source-specific fields

Home Organization
9JS0
Organization Level
ADMINISTRATIVE
Run Date
Apr 1, 2026
School Year
2025-2026

At Family & Community Engagement, Jaime Serrano serves as a Customer Service Representative. Their 2026 pay totaled $58,335. Their bargaining unit is PFT.

Victoria Trower

Customer Service Representative/Family & Community Engagement

2026 total comp
$58,335
Base pay
$58,335
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$58,335
Union / bargaining unit
PFT
Pay basis
Salaried

Source-specific fields

Home Organization
9JS0
Organization Level
ADMINISTRATIVE
Run Date
Apr 1, 2026
School Year
2025-2026

Victoria Trower works as a Customer Service Representative for Family & Community Engagement. Victoria earned $58,335 in 2026. They are represented by PFT.

Felicia Wulf

Customer Service Representative/Family & Community Engagement

2026 total comp
$58,335
Base pay
$58,335
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$58,335
Union / bargaining unit
PFT
Pay basis
Salaried

Source-specific fields

Home Organization
9JS0
Organization Level
ADMINISTRATIVE
Run Date
Apr 1, 2026
School Year
2025-2026

Felicia Wulf is a Customer Service Representative at Family & Community Engagement. 2026 total compensation came to $58,335. Union affiliation: PFT.