Compared with the local labor market
Customer Service Representative pay vs. the Philadelphia-Camden-Wilmington, PA-NJ-DE-MD area
Across all employers in the Philadelphia-Camden-Wilmington, PA-NJ-DE-MD area, the median wage for Customer Service Representatives — about 41,740 people — is $47,070. Family & Community Engagement pays a median base salary of $58,335 for this role, 24% above that figure — about the 77th percentile of local pay for the occupation.
Where Family & Community Engagement sits in the local pay range
$34,040
$38,080
$47,070
$57,160
$67,650
Family & Community Engagement median · $58,335
The bar is the range of annual wages for Customer Service Representatives across every employer in the Philadelphia-Camden-Wilmington, PA-NJ-DE-MD area, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Family & Community Engagement’s median base salary for this role. Both figures are base pay only.
And across the country
Nationwide, the median wage for Customer Service Representatives — about 2,595,750 people — is $44,770. Family & Community Engagement’s median base salary is 30% above that national figure, about the 83rd percentile of pay for the occupation nationally.
$31,750
$36,870
$44,770
$51,780
$63,590
Family & Community Engagement median · $58,335
Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Philadelphia-Camden-Wilmington, PA-NJ-DE-MD range relative to the national one.
Median total compensation for this role at Family & Community Engagement is $58,335, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.
Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.
Compare departments
This role across School District of Philadelphia
Customer Service Representative is held in 2 School District of Philadelphia departments. In Family & Community Engagement, the median of $58,335 ranks #1 of 2.
Highest-paying departments for this role
Median total compensation for the Customer Service Representative role in other School District of Philadelphiadepartments (highest first). Each bar links to that department’s page for this role.
Compare jurisdictions
Customer Service Representative beyond School District of Philadelphia
This role is reported in 8 jurisdictions. In School District of Philadelphia, the median of $58,335 ranks #4 of 8. See Customer Service Representative across all of School District of Philadelphia →
Highest-paying jurisdictions for this role
Median total compensation for comparable Customer Service Representativeroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.