School District of Philadelphia / Student Placement / Customer Service Representative
Job-title file
Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.
1 employees hold this title in Student Placement. Median total compensation for the role is $44,188, below the department median of $57,073.
Compared with the local labor market
Across all employers in the Philadelphia-Camden-Wilmington, PA-NJ-DE-MD area, the median wage for Customer Service Representatives — about 41,740 people — is $47,070. Student Placement pays a median base salary of $44,188 for this role, 6% below that figure — about the 42nd percentile of local pay for the occupation.
The bar is the range of annual wages for Customer Service Representatives across every employer in the Philadelphia-Camden-Wilmington, PA-NJ-DE-MD area, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Student Placement’s median base salary for this role. Both figures are base pay only.
And across the country
Nationwide, the median wage for Customer Service Representatives — about 2,595,750 people — is $44,770. Student Placement’s median base salary is 1% below that national figure, about the 48th percentile of pay for the occupation nationally.
Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Philadelphia-Camden-Wilmington, PA-NJ-DE-MD range relative to the national one.
Median total compensation for this role at Student Placement is $44,188, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.
Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.
Compare departments
Customer Service Representative is held in 2 School District of Philadelphia departments. In Student Placement, the median of $44,188 ranks #2 of 2.
Median total compensation for the Customer Service Representative role in other School District of Philadelphiadepartments (highest first). Each bar links to that department’s page for this role.
Compare jurisdictions
This role is reported in 8 jurisdictions. In School District of Philadelphia, the median of $58,335 ranks #4 of 8. See Customer Service Representative across all of School District of Philadelphia →
Median total compensation for comparable Customer Service Representativeroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.
Record list
Page 1
Customer Service Representative/Student Placement
Source-specific fields
At Student Placement, Audrea Lockwood serves as a Customer Service Representative. Their 2026 pay totaled $44,188. Their bargaining unit is Pft.