City of Philadelphia / Public Works Department Water / Water Field Customer Service Representative

Job-title file

Water Field Customer Service Representative

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

55 employees hold this title in Public Works Department Water. Median total compensation for the role is $19,590, below the department median of $20,746.

Employees: 55
Total payroll: $1.2M
Role median: $19,590
Agency median: $20,746
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$0$53,069+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 55 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across City of Philadelphia

Water Field Customer Service Representative is held in 2 City of Philadelphia departments. In Public Works Department Water, the median of $19,590 ranks #1 of 2.

Highest-paying departments for this role

Finance Finance

$11,805 · 2

Median total compensation for the Water Field Customer Service Representative role in other City of Philadelphiadepartments (highest first). Each bar links to that department’s page for this role.

Same department

Other job titles in Public Works Department Water

Record list

Employees with this title

Page 1

Marcelle Callender

Water Field Customer Service Representative/Public Works Department Water

2022 total comp

$69,272

Base pay: $25,687
Overtime: $20,102
Other pay: $23,483
Benefits: $0
Total compensation: $69,272
Employment type: Salaried

Source-specific fields

Base Salary: $47,956
Employee Category: Civil Service
Job Code: 7B15
Public Id: 16299
Total Pay: $69,272

Marcelle Callender works as a Water Field Customer Service Representative for Public Works Department Water. Their status is salaried. Marcelle earned $69,272 in 2022.

Vivian Washington

Water Field Customer Service Representative/Public Works Department Water

2022 total comp

$53,768

Base pay: $43,074
Overtime: $4,798
Other pay: $5,896
Benefits: $0
Total compensation: $53,768
Employment type: Salaried

Source-specific fields

Base Salary: $49,515
Employee Category: Civil Service
Job Code: 7B15
Public Id: 36290
Total Pay: $53,768

Vivian Washington is a Water Field Customer Service Representative at Public Works Department Water. They work salaried. 2022 total compensation came to $53,768.

Clifford Stewart

Water Field Customer Service Representative/Public Works Department Water

2025 total comp

$45,035

Base pay: $18,823
Overtime: $7,502
Other pay: $18,709
Benefits: $0
Total compensation: $45,035
Employment type: Salaried

Source-specific fields

Base Salary: $53,680
Employee Category: Civil Service
Job Code: 7B15
Public Id: 16993
Total Pay: $45,035

Clifford Stewart is a Water Field Customer Service Representative at Public Works Department Water. They work salaried. 2025 total compensation came to $45,035.

James Hunt Jr.

Water Field Customer Service Representative/Public Works Department Water

2019 total comp

$42,621

Base pay: $30,356
Overtime: $11,251
Other pay: $1,015
Benefits: $0
Total compensation: $42,621
Employment type: Salaried

Source-specific fields

Base Salary: $45,869
Employee Category: Civil Service
Job Code: 7B15
Public Id: 36922
Total Pay: $42,621

James Hunt Jr. holds the role of Water Field Customer Service Representative at Public Works Department Water. Their status is salaried. In 2019, their total compensation was $42,621.

Larry Shaw

Water Field Customer Service Representative/Public Works Department Water

2023 total comp

$33,058

Base pay: $14,536
Overtime: $2,475
Other pay: $16,047
Benefits: $0
Total compensation: $33,058
Employment type: Salaried

Source-specific fields

Base Salary: $51,124
Employee Category: Civil Service
Job Code: 7B15
Public Id: 30375
Total Pay: $33,058

Larry Shaw is a Water Field Customer Service Representative at Public Works Department Water. They work salaried. 2023 total compensation came to $33,058.

Anthony Mizelle

Water Field Customer Service Representative/Public Works Department Water

2024 total comp

$32,941

Base pay: $8,731
Overtime: $2,615
Other pay: $21,595
Benefits: $0
Total compensation: $32,941
Employment type: Salaried

Source-specific fields

Base Salary: $51,124
Employee Category: Civil Service
Job Code: 7B15
Public Id: 32844
Total Pay: $32,941

Anthony Mizelle holds the role of Water Field Customer Service Representative at Public Works Department Water. Their status is salaried. In 2024, their total compensation was $32,941.

Benjamin Nesmith Jr

Water Field Customer Service Representative/Public Works Department Water

2020 total comp

$32,665

Base pay: $18,407
Overtime: $70
Other pay: $14,188
Benefits: $0
Total compensation: $32,665
Employment type: Salaried

Source-specific fields

Base Salary: $46,786
Employee Category: Civil Service
Job Code: 7B15
Public Id: 5871
Total Pay: $32,665

Benjamin Nesmith Jr works as a Water Field Customer Service Representative for Public Works Department Water. Their status is salaried. Benjamin earned $32,665 in 2020.

Samuel Johnson

Water Field Customer Service Representative/Public Works Department Water

2020 total comp

$32,635

Base pay: $20,776
Overtime: $2,020
Other pay: $9,839
Benefits: $0
Total compensation: $32,635
Employment type: Salaried

Source-specific fields

Base Salary: $46,786
Employee Category: Civil Service
Job Code: 7B15
Public Id: 15561
Total Pay: $32,635

Samuel Johnson works as a Water Field Customer Service Representative for Public Works Department Water. Their status is salaried. Samuel earned $32,635 in 2020.

Terry Nickerson

Water Field Customer Service Representative/Public Works Department Water

2025 total comp

$32,605

Base pay: $12,885
Overtime: $4,239
Other pay: $15,481
Benefits: $0
Total compensation: $32,605
Employment type: Salaried

Source-specific fields

Base Salary: $53,680
Employee Category: Civil Service
Job Code: 7B15
Public Id: 15592
Total Pay: $32,605

Terry Nickerson holds the role of Water Field Customer Service Representative at Public Works Department Water. Their status is salaried. In 2025, their total compensation was $32,605.

Arthur Turcks Jr

Water Field Customer Service Representative/Public Works Department Water

2024 total comp

$31,722

Base pay: $17,042
Overtime: $0
Other pay: $14,680
Benefits: $0
Total compensation: $31,722
Employment type: Salaried

Source-specific fields

Base Salary: $51,124
Employee Category: Civil Service
Job Code: 7B15
Public Id: 30493
Total Pay: $31,722

Arthur Turcks Jr works as a Water Field Customer Service Representative for Public Works Department Water. Their status is salaried. Arthur earned $31,722 in 2024.

Donnell Washington

Water Field Customer Service Representative/Public Works Department Water

2026 total comp

$30,156

Base pay: $14,722
Overtime: $15,068
Other pay: $365
Benefits: $0
Total compensation: $30,156
Employment type: Salaried

Source-specific fields

Base Salary: $52,112
Employee Category: Civil Service
Job Code: 7B15
Public Id: 39140
Total Pay: $30,156

At Public Works Department Water, Donnell Washington serves as a Water Field Customer Service Representative. They work salaried. Their 2026 pay totaled $30,156.

Richard Waugh

Water Field Customer Service Representative/Public Works Department Water

2026 total comp

$29,999

Base pay: $15,126
Overtime: $14,302
Other pay: $571
Benefits: $0
Total compensation: $29,999
Employment type: Salaried

Source-specific fields

Base Salary: $55,290
Employee Category: Civil Service
Job Code: 7B15
Public Id: 8541
Total Pay: $29,999

At Public Works Department Water, Richard Waugh serves as a Water Field Customer Service Representative. They work salaried. Their 2026 pay totaled $29,999.

Edward Snead

Water Field Customer Service Representative/Public Works Department Water

2026 total comp

$28,381

Base pay: $15,620
Overtime: $11,906
Other pay: $855
Benefits: $0
Total compensation: $28,381
Employment type: Salaried

Source-specific fields

Base Salary: $55,290
Employee Category: Civil Service
Job Code: 7B15
Public Id: 16310
Total Pay: $28,381

Edward Snead works as a Water Field Customer Service Representative for Public Works Department Water. Their status is salaried. Edward earned $28,381 in 2026.

Kevin Daniels

Water Field Customer Service Representative/Public Works Department Water

2026 total comp

$28,332

Base pay: $14,787
Overtime: $13,093
Other pay: $452
Benefits: $0
Total compensation: $28,332
Employment type: Salaried

Source-specific fields

Base Salary: $55,290
Employee Category: Civil Service
Job Code: 7B15
Public Id: 5560
Total Pay: $28,332

Kevin Daniels holds the role of Water Field Customer Service Representative at Public Works Department Water. Their status is salaried. In 2026, their total compensation was $28,332.

Sabree Hale

Water Field Customer Service Representative/Public Works Department Water

2026 total comp

$28,272

Base pay: $14,097
Overtime: $13,704
Other pay: $472
Benefits: $0
Total compensation: $28,272
Employment type: Salaried

Source-specific fields

Base Salary: $52,112
Employee Category: Civil Service
Job Code: 7B15
Public Id: 1562
Total Pay: $28,272

Sabree Hale holds the role of Water Field Customer Service Representative at Public Works Department Water. Their status is salaried. In 2026, their total compensation was $28,272.

Yves Atoulon Jr

Water Field Customer Service Representative/Public Works Department Water

2026 total comp

$25,483

Base pay: $15,097
Overtime: $9,815
Other pay: $570
Benefits: $0
Total compensation: $25,483
Employment type: Salaried

Source-specific fields

Base Salary: $55,290
Employee Category: Civil Service
Job Code: 7B15
Public Id: 25347
Total Pay: $25,483

Yves Atoulon Jr is a Water Field Customer Service Representative at Public Works Department Water. They work salaried. 2026 total compensation came to $25,483.

Brandon Sutton

Water Field Customer Service Representative/Public Works Department Water

2026 total comp

$25,100

Base pay: $15,558
Overtime: $8,945
Other pay: $596
Benefits: $0
Total compensation: $25,100
Employment type: Salaried

Source-specific fields

Base Salary: $55,290
Employee Category: Civil Service
Job Code: 7B15
Public Id: 33010
Total Pay: $25,100

Brandon Sutton holds the role of Water Field Customer Service Representative at Public Works Department Water. Their status is salaried. In 2026, their total compensation was $25,100.

Miles Brodie

Water Field Customer Service Representative/Public Works Department Water

2026 total comp

$24,458

Base pay: $15,594
Overtime: $7,823
Other pay: $1,042
Benefits: $0
Total compensation: $24,458
Employment type: Salaried

Source-specific fields

Base Salary: $55,290
Employee Category: Civil Service
Job Code: 7B15
Public Id: 28817
Total Pay: $24,458

Miles Brodie works as a Water Field Customer Service Representative for Public Works Department Water. Their status is salaried. Miles earned $24,458 in 2026.

Eric Roach

Water Field Customer Service Representative/Public Works Department Water

2026 total comp

$22,160

Base pay: $15,239
Overtime: $6,460
Other pay: $461
Benefits: $0
Total compensation: $22,160
Employment type: Salaried

Source-specific fields

Base Salary: $55,290
Employee Category: Civil Service
Job Code: 7B15
Public Id: 13538
Total Pay: $22,160

Eric Roach holds the role of Water Field Customer Service Representative at Public Works Department Water. Their status is salaried. In 2026, their total compensation was $22,160.

Barry Ford

Water Field Customer Service Representative/Public Works Department Water

2026 total comp

$21,930

Base pay: $14,857
Overtime: $6,355
Other pay: $718
Benefits: $0
Total compensation: $21,930
Employment type: Salaried

Source-specific fields

Base Salary: $55,290
Employee Category: Civil Service
Job Code: 7B15
Public Id: 781
Total Pay: $21,930

Barry Ford is a Water Field Customer Service Representative at Public Works Department Water. They work salaried. 2026 total compensation came to $21,930.

Barbara Mclean

Water Field Customer Service Representative/Public Works Department Water

2020 total comp

$21,836

Base pay: $20,404
Overtime: $0
Other pay: $1,432
Benefits: $0
Total compensation: $21,836
Employment type: Salaried

Source-specific fields

Base Salary: $46,786
Employee Category: Civil Service
Job Code: 7B15
Public Id: 13665
Total Pay: $21,836

Barbara Mclean is a Water Field Customer Service Representative at Public Works Department Water. They work salaried. 2020 total compensation came to $21,836.

Jerome Jones

Water Field Customer Service Representative/Public Works Department Water

2024 total comp

$21,020

Base pay: $1,966
Overtime: $0
Other pay: $19,053
Benefits: $0
Total compensation: $21,020
Employment type: Salaried

Source-specific fields

Base Salary: $51,124
Employee Category: Civil Service
Job Code: 7B15
Public Id: 3303
Total Pay: $21,020

Jerome Jones works as a Water Field Customer Service Representative for Public Works Department Water. Their status is salaried. Jerome earned $21,020 in 2024.

Mark Johnson

Water Field Customer Service Representative/Public Works Department Water

2026 total comp

$20,850

Base pay: $15,465
Overtime: $5,084
Other pay: $301
Benefits: $0
Total compensation: $20,850
Employment type: Salaried

Source-specific fields

Base Salary: $55,290
Employee Category: Civil Service
Job Code: 7B15
Public Id: 18005
Total Pay: $20,850

Mark Johnson is a Water Field Customer Service Representative at Public Works Department Water. They work salaried. 2026 total compensation came to $20,850.

Lamont Jones

Water Field Customer Service Representative/Public Works Department Water

2026 total comp

$20,685

Base pay: $15,267
Overtime: $4,991
Other pay: $427
Benefits: $0
Total compensation: $20,685
Employment type: Salaried

Source-specific fields

Base Salary: $55,290
Employee Category: Civil Service
Job Code: 7B15
Public Id: 5272
Total Pay: $20,685

At Public Works Department Water, Lamont Jones serves as a Water Field Customer Service Representative. They work salaried. Their 2026 pay totaled $20,685.

Marceles Jefferson

Water Field Customer Service Representative/Public Works Department Water

2026 total comp

$20,627

Base pay: $14,174
Overtime: $6,049
Other pay: $404
Benefits: $0
Total compensation: $20,627
Employment type: Salaried

Source-specific fields

Base Salary: $53,688
Employee Category: Civil Service
Job Code: 7B15
Public Id: 17547
Total Pay: $20,627

Marceles Jefferson holds the role of Water Field Customer Service Representative at Public Works Department Water. Their status is salaried. In 2026, their total compensation was $20,627.

Laronn Reid

Water Field Customer Service Representative/Public Works Department Water

2026 total comp

$20,163

Base pay: $14,073
Overtime: $5,965
Other pay: $125
Benefits: $0
Total compensation: $20,163
Employment type: Salaried

Source-specific fields

Base Salary: $50,543
Employee Category: Civil Service
Job Code: 7B15
Public Id: 37115
Total Pay: $20,163

Laronn Reid works as a Water Field Customer Service Representative for Public Works Department Water. Their status is salaried. Laronn earned $20,163 in 2026.

Thaddeus Berry

Water Field Customer Service Representative/Public Works Department Water

2026 total comp

$19,691

Base pay: $15,564
Overtime: $3,623
Other pay: $505
Benefits: $0
Total compensation: $19,691
Employment type: Salaried

Source-specific fields

Base Salary: $55,290
Employee Category: Civil Service
Job Code: 7B15
Public Id: 1415
Total Pay: $19,691

At Public Works Department Water, Thaddeus Berry serves as a Water Field Customer Service Representative. They work salaried. Their 2026 pay totaled $19,691.

Eric Parker

Water Field Customer Service Representative/Public Works Department Water

2026 total comp

$19,590

Base pay: $14,618
Overtime: $4,713
Other pay: $260
Benefits: $0
Total compensation: $19,590
Employment type: Salaried

Source-specific fields

Base Salary: $55,290
Employee Category: Civil Service
Job Code: 7B15
Public Id: 14659
Total Pay: $19,590

At Public Works Department Water, Eric Parker serves as a Water Field Customer Service Representative. They work salaried. Their 2026 pay totaled $19,590.

Steven Bynum

Water Field Customer Service Representative/Public Works Department Water

2026 total comp

$19,393

Base pay: $14,376
Overtime: $4,712
Other pay: $304
Benefits: $0
Total compensation: $19,393
Employment type: Salaried

Source-specific fields

Base Salary: $52,112
Employee Category: Civil Service
Job Code: 7B15
Public Id: 23131
Total Pay: $19,393

Steven Bynum works as a Water Field Customer Service Representative for Public Works Department Water. Their status is salaried. Steven earned $19,393 in 2026.

Brian Sparks

Water Field Customer Service Representative/Public Works Department Water

2026 total comp

$19,275

Base pay: $14,829
Overtime: $3,856
Other pay: $591
Benefits: $0
Total compensation: $19,275
Employment type: Salaried

Source-specific fields

Base Salary: $55,290
Employee Category: Civil Service
Job Code: 7B15
Public Id: 22821
Total Pay: $19,275

Brian Sparks is a Water Field Customer Service Representative at Public Works Department Water. They work salaried. 2026 total compensation came to $19,275.

Timothy Hunter

Water Field Customer Service Representative/Public Works Department Water

2026 total comp

$18,931

Base pay: $15,239
Overtime: $3,051
Other pay: $642
Benefits: $0
Total compensation: $18,931
Employment type: Salaried

Source-specific fields

Base Salary: $55,290
Employee Category: Civil Service
Job Code: 7B15
Public Id: 31963
Total Pay: $18,931

At Public Works Department Water, Timothy Hunter serves as a Water Field Customer Service Representative. They work salaried. Their 2026 pay totaled $18,931.

Tramango Robinson

Water Field Customer Service Representative/Public Works Department Water

2026 total comp

$18,718

Base pay: $15,521
Overtime: $2,860
Other pay: $337
Benefits: $0
Total compensation: $18,718
Employment type: Salaried

Source-specific fields

Base Salary: $55,290
Employee Category: Civil Service
Job Code: 7B15
Public Id: 1878
Total Pay: $18,718

Tramango Robinson holds the role of Water Field Customer Service Representative at Public Works Department Water. Their status is salaried. In 2026, their total compensation was $18,718.

Calvin Evans Jr

Water Field Customer Service Representative/Public Works Department Water

2026 total comp

$17,667

Base pay: $14,829
Overtime: $2,373
Other pay: $466
Benefits: $0
Total compensation: $17,667
Employment type: Salaried

Source-specific fields

Base Salary: $55,290
Employee Category: Civil Service
Job Code: 7B15
Public Id: 4744
Total Pay: $17,667

Calvin Evans Jr works as a Water Field Customer Service Representative for Public Works Department Water. Their status is salaried. Calvin earned $17,667 in 2026.

Coraleen Wallace

Water Field Customer Service Representative/Public Works Department Water

2026 total comp

$17,616

Base pay: $14,617
Overtime: $2,712
Other pay: $287
Benefits: $0
Total compensation: $17,616
Employment type: Salaried

Source-specific fields

Base Salary: $55,290
Employee Category: Civil Service
Job Code: 7B15
Public Id: 20778
Total Pay: $17,616

Coraleen Wallace works as a Water Field Customer Service Representative for Public Works Department Water. Their status is salaried. Coraleen earned $17,616 in 2026.

Gumersindo Maisonet

Water Field Customer Service Representative/Public Works Department Water

2022 total comp

$17,311

Base pay: $15,560
Overtime: $1,374
Other pay: $377
Benefits: $0
Total compensation: $17,311
Employment type: Salaried

Source-specific fields

Base Salary: $47,956
Employee Category: Civil Service
Job Code: 7B15
Public Id: 18133
Total Pay: $17,311

At Public Works Department Water, Gumersindo Maisonet serves as a Water Field Customer Service Representative. They work salaried. Their 2022 pay totaled $17,311.

Donald Riggs Jr

Water Field Customer Service Representative/Public Works Department Water

2026 total comp

$17,106

Base pay: $15,352
Overtime: $1,483
Other pay: $271
Benefits: $0
Total compensation: $17,106
Employment type: Salaried

Source-specific fields

Base Salary: $55,290
Employee Category: Civil Service
Job Code: 7B15
Public Id: 9926
Total Pay: $17,106

Donald Riggs Jr is a Water Field Customer Service Representative at Public Works Department Water. They work salaried. 2026 total compensation came to $17,106.

Deshaun James

Water Field Customer Service Representative/Public Works Department Water

2026 total comp

$16,236

Base pay: $13,647
Overtime: $2,556
Other pay: $33
Benefits: $0
Total compensation: $16,236
Employment type: Salaried

Source-specific fields

Base Salary: $52,112
Employee Category: Civil Service
Job Code: 7B15
Public Id: 19458
Total Pay: $16,236

At Public Works Department Water, Deshaun James serves as a Water Field Customer Service Representative. They work salaried. Their 2026 pay totaled $16,236.

Justin Philips

Water Field Customer Service Representative/Public Works Department Water

2026 total comp

$15,374

Base pay: $15,177
Overtime: $21
Other pay: $176
Benefits: $0
Total compensation: $15,374
Employment type: Salaried

Source-specific fields

Base Salary: $55,290
Employee Category: Civil Service
Job Code: 7B15
Public Id: 6670
Total Pay: $15,374

At Public Works Department Water, Justin Philips serves as a Water Field Customer Service Representative. They work salaried. Their 2026 pay totaled $15,374.

Sean Hearn

Water Field Customer Service Representative/Public Works Department Water

2026 total comp

$15,284

Base pay: $14,677
Overtime: $434
Other pay: $173
Benefits: $0
Total compensation: $15,284
Employment type: Salaried

Source-specific fields

Base Salary: $55,290
Employee Category: Civil Service
Job Code: 7B15
Public Id: 6959
Total Pay: $15,284

Sean Hearn is a Water Field Customer Service Representative at Public Works Department Water. They work salaried. 2026 total compensation came to $15,284.

Donald Trawick

Water Field Customer Service Representative/Public Works Department Water

2026 total comp

$15,265

Base pay: $14,829
Overtime: $0
Other pay: $436
Benefits: $0
Total compensation: $15,265
Employment type: Salaried

Source-specific fields

Base Salary: $55,290
Employee Category: Civil Service
Job Code: 7B15
Public Id: 8288
Total Pay: $15,265

Donald Trawick works as a Water Field Customer Service Representative for Public Works Department Water. Their status is salaried. Donald earned $15,265 in 2026.