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City of Phoenix, Arizona / Human Services Department

Agency file

Human Services Department

Source file: City of Phoenix — Employee Compensation / ingested Jun 18, 2026

The Human Services Department delivers health and social services — programs such as Medicaid, public assistance, child welfare, and support for aging and disabled residents.

In 2025, this agency had 381 employees with median total compensation of $63,709; the highest distinct record was $196,592.

Year
2025
Total payroll
$25.6M
Employees
381
Median total
$63,709
Highest record
$196,592

What the records show

Compensation analytics

These summaries compare pay within the agency before listing individual records.

Salary distribution

How 2025 total compensation is spread across the 381 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($63,709) — half earn less, half more. The far-right bar collects the highest earners.

Average pay composition

  • Base$0 (0%)
  • Overtime$0 (0%)
  • Other$67,148 (100%)
  • Benefits$0 (0%)

What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.

Pay percentiles

10th
25th
Median
75th
90th
$37,794
$51,698
$63,709
$81,856
$101,542

The pay ladder for this department. Someone at the 90th percentile earns $101,542 — more than 90% of the department; the 10th percentile earns $37,794. The shaded band is the middle half of employees (25th–75th percentile).

Largest job titles

Caseworker I
79 · $59,470
Caseworker II
44 · $59,229
Casework Aide
28 · $42,751
Caseworker III
27 · $84,006

The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.

Trend

Year over year

How this department's total payroll, headcount, and median pay changed across the 3 published years.

YearTotal payrollEmployeesMedian pay
2023
$22M
384
$55,178
2024
$25.1M
14.2%
384
±0%
$60,910
10.4%
2025
$25.6M
1.9%
381
0.8%
$63,709
4.6%

Compare

Similar departments

Departments elsewhere with the most similar mix of roles — a proxy for the same kind of agency, matched by workforce composition rather than name. Pay is not cost-of-living adjusted.

Record list

Employees

Page 1

Marchelle Franklin

Human Services Director (Nc)/Human Services Department

2023 total comp
$280,992
Base pay
$0
Overtime
$0
Other pay
$280,992
Benefits
$0
Total compensation
$280,992

Source-specific fields

Benefits Category
10

Marchelle Franklin is a Human Services Director (Nc) at Human Services Department. 2023 total compensation came to $280,992.

Jacqueline Edwards

Human Services Director (Nc)/Human Services Department

2025 total comp
$196,592
Base pay
$0
Overtime
$0
Other pay
$196,592
Benefits
$0
Total compensation
$196,592

Source-specific fields

Benefits Category
010

Jacqueline Edwards works as a Human Services Director (Nc) for Human Services Department. Jacqueline earned $196,592 in 2025.

Tracee Hall

Assistant Parks & Recreation Director/Human Services Department

2025 total comp
$189,463
Base pay
$0
Overtime
$0
Other pay
$189,463
Benefits
$0
Total compensation
$189,463

Source-specific fields

Benefits Category
010

Tracee Hall works as a Assistant Parks & Recreation Director for Human Services Department. Tracee earned $189,463 in 2025.

Nichole Ayoola

Assistant Human Services Director/Human Services Department

2025 total comp
$180,746
Base pay
$0
Overtime
$0
Other pay
$180,746
Benefits
$0
Total compensation
$180,746

Source-specific fields

Benefits Category
010

Nichole Ayoola holds the role of Assistant Human Services Director at Human Services Department. In 2025, their total compensation was $180,746.

Patricia Kirkland

Deputy Human Services Director/Human Services Department

2025 total comp
$169,353
Base pay
$0
Overtime
$0
Other pay
$169,353
Benefits
$0
Total compensation
$169,353

Source-specific fields

Benefits Category
009

At Human Services Department, Patricia Kirkland serves as a Deputy Human Services Director. Their 2025 pay totaled $169,353.

Scott Hall

Deputy Human Services Director/Human Services Department

2025 total comp
$165,842
Base pay
$0
Overtime
$0
Other pay
$165,842
Benefits
$0
Total compensation
$165,842

Source-specific fields

Benefits Category
009

Scott Hall works as a Deputy Human Services Director for Human Services Department. Scott earned $165,842 in 2025.

Susan Hallett

Deputy Human Services Director/Human Services Department

2025 total comp
$159,770
Base pay
$0
Overtime
$0
Other pay
$159,770
Benefits
$0
Total compensation
$159,770

Source-specific fields

Benefits Category
009

Susan Hallett holds the role of Deputy Human Services Director at Human Services Department. In 2025, their total compensation was $159,770.

Joann Jackson

Human Services Program Coordinator/Human Services Department

2024 total comp
$152,156
Base pay
$0
Overtime
$0
Other pay
$152,156
Benefits
$0
Total compensation
$152,156

Source-specific fields

Benefits Category
007

Joann Jackson works as a Human Services Program Coordinator for Human Services Department. Joann earned $152,156 in 2024.

Pradeep Pesari

Information Technician Project Manager/Human Services Department

2025 total comp
$147,685
Base pay
$0
Overtime
$0
Other pay
$147,685
Benefits
$0
Total compensation
$147,685

Source-specific fields

Benefits Category
007

Pradeep Pesari works as a Information Technician Project Manager for Human Services Department. Pradeep earned $147,685 in 2025.

Alexandra Platas

Deputy Human Services Director/Human Services Department

2025 total comp
$146,390
Base pay
$0
Overtime
$0
Other pay
$146,390
Benefits
$0
Total compensation
$146,390

Source-specific fields

Benefits Category
009

Alexandra Platas is a Deputy Human Services Director at Human Services Department. 2025 total compensation came to $146,390.

Jovanna Parkhouse

Deputy Human Services Director/Human Services Department

2025 total comp
$138,717
Base pay
$0
Overtime
$0
Other pay
$138,717
Benefits
$0
Total compensation
$138,717

Source-specific fields

Benefits Category
009

At Human Services Department, Jovanna Parkhouse serves as a Deputy Human Services Director. Their 2025 pay totaled $138,717.

Annette Medina

Special Projects Administrator/Human Services Department

2025 total comp
$137,577
Base pay
$0
Overtime
$0
Other pay
$137,577
Benefits
$0
Total compensation
$137,577

Source-specific fields

Benefits Category
009

Annette Medina is a Special Projects Administrator at Human Services Department. 2025 total compensation came to $137,577.

Cynthia Salazar

Special Projects Administrator/Human Services Department

2025 total comp
$130,942
Base pay
$0
Overtime
$0
Other pay
$130,942
Benefits
$0
Total compensation
$130,942

Source-specific fields

Benefits Category
009

Cynthia Salazar is a Special Projects Administrator at Human Services Department. 2025 total compensation came to $130,942.

Margaret Adams

Special Projects Administrator/Human Services Department

2025 total comp
$129,776
Base pay
$0
Overtime
$0
Other pay
$129,776
Benefits
$0
Total compensation
$129,776

Source-specific fields

Benefits Category
009

Margaret Adams works as a Special Projects Administrator for Human Services Department. Margaret earned $129,776 in 2025.

Jauron Leefers

Human Services Program Coordinator/Human Services Department

2025 total comp
$129,480
Base pay
$0
Overtime
$0
Other pay
$129,480
Benefits
$0
Total compensation
$129,480

Source-specific fields

Benefits Category
007

Jauron Leefers is a Human Services Program Coordinator at Human Services Department. 2025 total compensation came to $129,480.

Sandra Mendez

Special Projects Administrator/Human Services Department

2025 total comp
$128,147
Base pay
$0
Overtime
$0
Other pay
$128,147
Benefits
$0
Total compensation
$128,147

Source-specific fields

Benefits Category
009

Sandra Mendez is a Special Projects Administrator at Human Services Department. 2025 total compensation came to $128,147.

Francisco Blanco

Deputy Human Services Director/Human Services Department

2025 total comp
$126,295
Base pay
$0
Overtime
$0
Other pay
$126,295
Benefits
$0
Total compensation
$126,295

Source-specific fields

Benefits Category
009

Francisco Blanco works as a Deputy Human Services Director for Human Services Department. Francisco earned $126,295 in 2025.

Melanie Romero

Human Services Program Coordinator/Human Services Department

2025 total comp
$125,034
Base pay
$0
Overtime
$0
Other pay
$125,034
Benefits
$0
Total compensation
$125,034

Source-specific fields

Benefits Category
007

Melanie Romero is a Human Services Program Coordinator at Human Services Department. 2025 total compensation came to $125,034.

Marion Hill

Human Services Program Coordinator/Human Services Department

2025 total comp
$124,926
Base pay
$0
Overtime
$0
Other pay
$124,926
Benefits
$0
Total compensation
$124,926

Source-specific fields

Benefits Category
007

Marion Hill works as a Human Services Program Coordinator for Human Services Department. Marion earned $124,926 in 2025.

Erica Brown

Human Resources Supervisor/Human Services Department

2025 total comp
$122,178
Base pay
$0
Overtime
$0
Other pay
$122,178
Benefits
$0
Total compensation
$122,178

Source-specific fields

Benefits Category
007

Erica Brown holds the role of Human Resources Supervisor at Human Services Department. In 2025, their total compensation was $122,178.

Perla Garcia

Accounting Supervisor/Human Services Department

2024 total comp
$121,987
Base pay
$0
Overtime
$0
Other pay
$121,987
Benefits
$0
Total compensation
$121,987

Source-specific fields

Benefits Category
007

Perla Garcia works as a Accounting Supervisor for Human Services Department. Perla earned $121,987 in 2024.

Anna Vasquez

Human Services Program Coordinator/Human Services Department

2025 total comp
$120,823
Base pay
$0
Overtime
$0
Other pay
$120,823
Benefits
$0
Total compensation
$120,823

Source-specific fields

Benefits Category
007

Anna Vasquez works as a Human Services Program Coordinator for Human Services Department. Anna earned $120,823 in 2025.

Briselda Rodriguez

Management Assistant II/Human Services Department

2025 total comp
$120,273
Base pay
$0
Overtime
$0
Other pay
$120,273
Benefits
$0
Total compensation
$120,273

Source-specific fields

Benefits Category
007

Briselda Rodriguez holds the role of Management Assistant II at Human Services Department. In 2025, their total compensation was $120,273.

Gloria Rico-Rodarte

Human Services Center Supervisor/Human Services Department

2025 total comp
$118,254
Base pay
$0
Overtime
$0
Other pay
$118,254
Benefits
$0
Total compensation
$118,254

Source-specific fields

Benefits Category
007

Gloria Rico-Rodarte holds the role of Human Services Center Supervisor at Human Services Department. In 2025, their total compensation was $118,254.

Jeremy Huntoon

Project Manager/Human Services Department

2025 total comp
$117,787
Base pay
$0
Overtime
$0
Other pay
$117,787
Benefits
$0
Total compensation
$117,787

Source-specific fields

Benefits Category
007

Jeremy Huntoon works as a Project Manager for Human Services Department. Jeremy earned $117,787 in 2025.

Aaron Madsen

Information Technician Analyst/Prg II/Human Services Department

2025 total comp
$117,261
Base pay
$0
Overtime
$0
Other pay
$117,261
Benefits
$0
Total compensation
$117,261

Source-specific fields

Benefits Category
007

At Human Services Department, Aaron Madsen serves as a Information Technician Analyst/Prg II. Their 2025 pay totaled $117,261.

Nancy Harrison

Contracts Specialist Ii*Lead/Human Services Department

2025 total comp
$116,246
Base pay
$0
Overtime
$0
Other pay
$116,246
Benefits
$0
Total compensation
$116,246

Source-specific fields

Benefits Category
007

Nancy Harrison holds the role of Contracts Specialist Ii*Lead at Human Services Department. In 2025, their total compensation was $116,246.

Matthew Updike

Information Technician Analyst/Prg II/Human Services Department

2025 total comp
$115,261
Base pay
$0
Overtime
$0
Other pay
$115,261
Benefits
$0
Total compensation
$115,261

Source-specific fields

Benefits Category
007

At Human Services Department, Matthew Updike serves as a Information Technician Analyst/Prg II. Their 2025 pay totaled $115,261.

Frank Berry Jr

Human Services Center Supervisor/Human Services Department

2025 total comp
$114,558
Base pay
$0
Overtime
$0
Other pay
$114,558
Benefits
$0
Total compensation
$114,558

Source-specific fields

Benefits Category
007

Frank Berry Jr works as a Human Services Center Supervisor for Human Services Department. Frank earned $114,558 in 2025.

Lizbeth Duncan

Human Services Program Coordinator/Human Services Department

2025 total comp
$113,681
Base pay
$0
Overtime
$0
Other pay
$113,681
Benefits
$0
Total compensation
$113,681

Source-specific fields

Benefits Category
007

Lizbeth Duncan is a Human Services Program Coordinator at Human Services Department. 2025 total compensation came to $113,681.

Kendra Brooks

Management Assistant II/Human Services Department

2025 total comp
$111,655
Base pay
$0
Overtime
$0
Other pay
$111,655
Benefits
$0
Total compensation
$111,655

Source-specific fields

Benefits Category
007

At Human Services Department, Kendra Brooks serves as a Management Assistant II. Their 2025 pay totaled $111,655.

Andrea Ingram

Human Services Center Supervisor/Human Services Department

2025 total comp
$110,308
Base pay
$0
Overtime
$0
Other pay
$110,308
Benefits
$0
Total compensation
$110,308

Source-specific fields

Benefits Category
007

Andrea Ingram is a Human Services Center Supervisor at Human Services Department. 2025 total compensation came to $110,308.

Pamela Smith

Contracts Specialist II/Human Services Department

2025 total comp
$109,319
Base pay
$0
Overtime
$0
Other pay
$109,319
Benefits
$0
Total compensation
$109,319

Source-specific fields

Benefits Category
007

Pamela Smith holds the role of Contracts Specialist II at Human Services Department. In 2025, their total compensation was $109,319.

Raquel Wind

Management Assistant II/Human Services Department

2025 total comp
$108,871
Base pay
$0
Overtime
$0
Other pay
$108,871
Benefits
$0
Total compensation
$108,871

Source-specific fields

Benefits Category
007

Raquel Wind holds the role of Management Assistant II at Human Services Department. In 2025, their total compensation was $108,871.

Amy Handley

Human Resources Supervisor/Human Services Department

2024 total comp
$108,114
Base pay
$0
Overtime
$0
Other pay
$108,114
Benefits
$0
Total compensation
$108,114

Source-specific fields

Benefits Category
007

At Human Services Department, Amy Handley serves as a Human Resources Supervisor. Their 2024 pay totaled $108,114.

Daniela Canisales

Administrative Assistant II/Human Services Department

2025 total comp
$107,806
Base pay
$0
Overtime
$0
Other pay
$107,806
Benefits
$0
Total compensation
$107,806

Source-specific fields

Benefits Category
007

Daniela Canisales is a Administrative Assistant II at Human Services Department. 2025 total compensation came to $107,806.

Veronica Blea

Administrative Assistant II/Human Services Department

2025 total comp
$107,806
Base pay
$0
Overtime
$0
Other pay
$107,806
Benefits
$0
Total compensation
$107,806

Source-specific fields

Benefits Category
007

At Human Services Department, Veronica Blea serves as a Administrative Assistant II. Their 2025 pay totaled $107,806.

Alma Quintana

Head Start Area Supervisor/Human Services Department

2025 total comp
$106,587
Base pay
$0
Overtime
$0
Other pay
$106,587
Benefits
$0
Total compensation
$106,587

Source-specific fields

Benefits Category
007

At Human Services Department, Alma Quintana serves as a Head Start Area Supervisor. Their 2025 pay totaled $106,587.

Pamela Ball

Caseworker II/Human Services Department

2024 total comp
$106,083
Base pay
$0
Overtime
$0
Other pay
$106,083
Benefits
$0
Total compensation
$106,083

Source-specific fields

Benefits Category
007

Pamela Ball works as a Caseworker II for Human Services Department. Pamela earned $106,083 in 2024.

Thaddaeus Gassie

Management Assistant II/Human Services Department

2025 total comp
$105,248
Base pay
$0
Overtime
$0
Other pay
$105,248
Benefits
$0
Total compensation
$105,248

Source-specific fields

Benefits Category
007

At Human Services Department, Thaddaeus Gassie serves as a Management Assistant II. Their 2025 pay totaled $105,248.