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City of Phoenix, Arizona / Human Services Department

Agency file

Human Services Department

Source file: City of Phoenix — Employee Compensation / ingested Jun 18, 2026

The Human Services Department delivers health and social services — programs such as Medicaid, public assistance, child welfare, and support for aging and disabled residents.

In 2025, this agency had 381 employees with median total compensation of $63,709; the highest distinct record was $196,592.

Year
2025
Employees
381
Median total
$63,709
Highest record
$196,592

What the records show

Compensation analytics

These summaries compare pay within the agency before listing individual records.

Salary distribution

$1,073$138,717+

How 2025 total compensation is spread across the 381 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($63,709) — half earn less, half more. The far-right bar collects the highest earners.

Average pay composition

  • Base$0 (0%)
  • Overtime$0 (0%)
  • Other$67,148 (100%)
  • Benefits$0 (0%)

What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.

Pay percentiles

10th
25th
Median
75th
90th
$37,794
$51,698
$63,709
$81,856
$101,542

The pay ladder for this department. Someone at the 90th percentile earns $101,542 — more than 90% of the department; the 10th percentile earns $37,794. The shaded band is the middle half of employees (25th–75th percentile).

Largest job titles

Caseworker I
79 · $59,470
Caseworker II
44 · $59,229
Casework Aide
28 · $42,751
Caseworker III
27 · $84,006

The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.

Record list

Employees

Highest-paid first / page 1

Marchelle Franklin

Human Services Director (Nc)/Human Services Department

2023 total comp
$280,992
Base pay
$0
Overtime
$0
Other pay
$280,992
Benefits
$0
Total compensation
$280,992

Source-specific fields

Benefits Category
10

Marchelle Franklin is a Human Services Director (Nc) at Human Services Department. 2023 total compensation came to $280,992.

Jacqueline Edwards

Human Services Director (Nc)/Human Services Department

2025 total comp
$196,592
Base pay
$0
Overtime
$0
Other pay
$196,592
Benefits
$0
Total compensation
$196,592

Source-specific fields

Benefits Category
010

Jacqueline Edwards works as a Human Services Director (Nc) for Human Services Department. Jacqueline earned $196,592 in 2025.

Tracee Hall

Assistant Parks & Recreation Director/Human Services Department

2025 total comp
$189,463
Base pay
$0
Overtime
$0
Other pay
$189,463
Benefits
$0
Total compensation
$189,463

Source-specific fields

Benefits Category
010

Tracee Hall works as a Assistant Parks & Recreation Director for Human Services Department. Tracee earned $189,463 in 2025.

Nichole Ayoola

Assistant Human Services Director/Human Services Department

2025 total comp
$180,746
Base pay
$0
Overtime
$0
Other pay
$180,746
Benefits
$0
Total compensation
$180,746

Source-specific fields

Benefits Category
010

Nichole Ayoola holds the role of Assistant Human Services Director at Human Services Department. In 2025, their total compensation was $180,746.

Patricia Kirkland

Deputy Human Services Director/Human Services Department

2025 total comp
$169,353
Base pay
$0
Overtime
$0
Other pay
$169,353
Benefits
$0
Total compensation
$169,353

Source-specific fields

Benefits Category
009

At Human Services Department, Patricia Kirkland serves as a Deputy Human Services Director. Their 2025 pay totaled $169,353.

Scott Hall

Deputy Human Services Director/Human Services Department

2025 total comp
$165,842
Base pay
$0
Overtime
$0
Other pay
$165,842
Benefits
$0
Total compensation
$165,842

Source-specific fields

Benefits Category
009

Scott Hall works as a Deputy Human Services Director for Human Services Department. Scott earned $165,842 in 2025.

Susan Hallett

Deputy Human Services Director/Human Services Department

2025 total comp
$159,770
Base pay
$0
Overtime
$0
Other pay
$159,770
Benefits
$0
Total compensation
$159,770

Source-specific fields

Benefits Category
009

Susan Hallett holds the role of Deputy Human Services Director at Human Services Department. In 2025, their total compensation was $159,770.

Joann Jackson

Human Services Program Coordinator/Human Services Department

2024 total comp
$152,156
Base pay
$0
Overtime
$0
Other pay
$152,156
Benefits
$0
Total compensation
$152,156

Source-specific fields

Benefits Category
007

Joann Jackson works as a Human Services Program Coordinator for Human Services Department. Joann earned $152,156 in 2024.

Pradeep Pesari

Information Technician Project Manager/Human Services Department

2025 total comp
$147,685
Base pay
$0
Overtime
$0
Other pay
$147,685
Benefits
$0
Total compensation
$147,685

Source-specific fields

Benefits Category
007

Pradeep Pesari works as a Information Technician Project Manager for Human Services Department. Pradeep earned $147,685 in 2025.

Alexandra Platas

Deputy Human Services Director/Human Services Department

2025 total comp
$146,390
Base pay
$0
Overtime
$0
Other pay
$146,390
Benefits
$0
Total compensation
$146,390

Source-specific fields

Benefits Category
009

Alexandra Platas is a Deputy Human Services Director at Human Services Department. 2025 total compensation came to $146,390.

Jovanna Parkhouse

Deputy Human Services Director/Human Services Department

2025 total comp
$138,717
Base pay
$0
Overtime
$0
Other pay
$138,717
Benefits
$0
Total compensation
$138,717

Source-specific fields

Benefits Category
009

At Human Services Department, Jovanna Parkhouse serves as a Deputy Human Services Director. Their 2025 pay totaled $138,717.

Annette Medina

Special Projects Administrator/Human Services Department

2025 total comp
$137,577
Base pay
$0
Overtime
$0
Other pay
$137,577
Benefits
$0
Total compensation
$137,577

Source-specific fields

Benefits Category
009

Annette Medina is a Special Projects Administrator at Human Services Department. 2025 total compensation came to $137,577.

Cynthia Salazar

Special Projects Administrator/Human Services Department

2025 total comp
$130,942
Base pay
$0
Overtime
$0
Other pay
$130,942
Benefits
$0
Total compensation
$130,942

Source-specific fields

Benefits Category
009

Cynthia Salazar is a Special Projects Administrator at Human Services Department. 2025 total compensation came to $130,942.

Margaret Adams

Special Projects Administrator/Human Services Department

2025 total comp
$129,776
Base pay
$0
Overtime
$0
Other pay
$129,776
Benefits
$0
Total compensation
$129,776

Source-specific fields

Benefits Category
009

Margaret Adams works as a Special Projects Administrator for Human Services Department. Margaret earned $129,776 in 2025.

Jauron Leefers

Human Services Program Coordinator/Human Services Department

2025 total comp
$129,480
Base pay
$0
Overtime
$0
Other pay
$129,480
Benefits
$0
Total compensation
$129,480

Source-specific fields

Benefits Category
007

Jauron Leefers is a Human Services Program Coordinator at Human Services Department. 2025 total compensation came to $129,480.

Sandra Mendez

Special Projects Administrator/Human Services Department

2025 total comp
$128,147
Base pay
$0
Overtime
$0
Other pay
$128,147
Benefits
$0
Total compensation
$128,147

Source-specific fields

Benefits Category
009

Sandra Mendez is a Special Projects Administrator at Human Services Department. 2025 total compensation came to $128,147.

Francisco Blanco

Deputy Human Services Director/Human Services Department

2025 total comp
$126,295
Base pay
$0
Overtime
$0
Other pay
$126,295
Benefits
$0
Total compensation
$126,295

Source-specific fields

Benefits Category
009

Francisco Blanco works as a Deputy Human Services Director for Human Services Department. Francisco earned $126,295 in 2025.

Melanie Romero

Human Services Program Coordinator/Human Services Department

2025 total comp
$125,034
Base pay
$0
Overtime
$0
Other pay
$125,034
Benefits
$0
Total compensation
$125,034

Source-specific fields

Benefits Category
007

Melanie Romero is a Human Services Program Coordinator at Human Services Department. 2025 total compensation came to $125,034.

Marion Hill

Human Services Program Coordinator/Human Services Department

2025 total comp
$124,926
Base pay
$0
Overtime
$0
Other pay
$124,926
Benefits
$0
Total compensation
$124,926

Source-specific fields

Benefits Category
007

Marion Hill works as a Human Services Program Coordinator for Human Services Department. Marion earned $124,926 in 2025.

Erica Brown

Human Resources Supervisor/Human Services Department

2025 total comp
$122,178
Base pay
$0
Overtime
$0
Other pay
$122,178
Benefits
$0
Total compensation
$122,178

Source-specific fields

Benefits Category
007

Erica Brown holds the role of Human Resources Supervisor at Human Services Department. In 2025, their total compensation was $122,178.

Perla Garcia

Accounting Supervisor/Human Services Department

2024 total comp
$121,987
Base pay
$0
Overtime
$0
Other pay
$121,987
Benefits
$0
Total compensation
$121,987

Source-specific fields

Benefits Category
007

Perla Garcia works as a Accounting Supervisor for Human Services Department. Perla earned $121,987 in 2024.

Anna Vasquez

Human Services Program Coordinator/Human Services Department

2025 total comp
$120,823
Base pay
$0
Overtime
$0
Other pay
$120,823
Benefits
$0
Total compensation
$120,823

Source-specific fields

Benefits Category
007

Anna Vasquez works as a Human Services Program Coordinator for Human Services Department. Anna earned $120,823 in 2025.

Briselda Rodriguez

Management Assistant II/Human Services Department

2025 total comp
$120,273
Base pay
$0
Overtime
$0
Other pay
$120,273
Benefits
$0
Total compensation
$120,273

Source-specific fields

Benefits Category
007

Briselda Rodriguez holds the role of Management Assistant II at Human Services Department. In 2025, their total compensation was $120,273.

Gloria Rico-Rodarte

Human Services Center Supervisor/Human Services Department

2025 total comp
$118,254
Base pay
$0
Overtime
$0
Other pay
$118,254
Benefits
$0
Total compensation
$118,254

Source-specific fields

Benefits Category
007

Gloria Rico-Rodarte holds the role of Human Services Center Supervisor at Human Services Department. In 2025, their total compensation was $118,254.

Jeremy Huntoon

Project Manager/Human Services Department

2025 total comp
$117,787
Base pay
$0
Overtime
$0
Other pay
$117,787
Benefits
$0
Total compensation
$117,787

Source-specific fields

Benefits Category
007

Jeremy Huntoon works as a Project Manager for Human Services Department. Jeremy earned $117,787 in 2025.

Aaron Madsen

Information Technician Analyst/Prg II/Human Services Department

2025 total comp
$117,261
Base pay
$0
Overtime
$0
Other pay
$117,261
Benefits
$0
Total compensation
$117,261

Source-specific fields

Benefits Category
007

At Human Services Department, Aaron Madsen serves as a Information Technician Analyst/Prg II. Their 2025 pay totaled $117,261.

Nancy Harrison

Contracts Specialist Ii*Lead/Human Services Department

2025 total comp
$116,246
Base pay
$0
Overtime
$0
Other pay
$116,246
Benefits
$0
Total compensation
$116,246

Source-specific fields

Benefits Category
007

Nancy Harrison holds the role of Contracts Specialist Ii*Lead at Human Services Department. In 2025, their total compensation was $116,246.

Matthew Updike

Information Technician Analyst/Prg II/Human Services Department

2025 total comp
$115,261
Base pay
$0
Overtime
$0
Other pay
$115,261
Benefits
$0
Total compensation
$115,261

Source-specific fields

Benefits Category
007

At Human Services Department, Matthew Updike serves as a Information Technician Analyst/Prg II. Their 2025 pay totaled $115,261.

Frank Berry Jr

Human Services Center Supervisor/Human Services Department

2025 total comp
$114,558
Base pay
$0
Overtime
$0
Other pay
$114,558
Benefits
$0
Total compensation
$114,558

Source-specific fields

Benefits Category
007

Frank Berry Jr works as a Human Services Center Supervisor for Human Services Department. Frank earned $114,558 in 2025.

Lizbeth Duncan

Human Services Program Coordinator/Human Services Department

2025 total comp
$113,681
Base pay
$0
Overtime
$0
Other pay
$113,681
Benefits
$0
Total compensation
$113,681

Source-specific fields

Benefits Category
007

Lizbeth Duncan is a Human Services Program Coordinator at Human Services Department. 2025 total compensation came to $113,681.

Kendra Brooks

Management Assistant II/Human Services Department

2025 total comp
$111,655
Base pay
$0
Overtime
$0
Other pay
$111,655
Benefits
$0
Total compensation
$111,655

Source-specific fields

Benefits Category
007

At Human Services Department, Kendra Brooks serves as a Management Assistant II. Their 2025 pay totaled $111,655.

Andrea Ingram

Human Services Center Supervisor/Human Services Department

2025 total comp
$110,308
Base pay
$0
Overtime
$0
Other pay
$110,308
Benefits
$0
Total compensation
$110,308

Source-specific fields

Benefits Category
007

Andrea Ingram is a Human Services Center Supervisor at Human Services Department. 2025 total compensation came to $110,308.

Pamela Smith

Contracts Specialist II/Human Services Department

2025 total comp
$109,319
Base pay
$0
Overtime
$0
Other pay
$109,319
Benefits
$0
Total compensation
$109,319

Source-specific fields

Benefits Category
007

Pamela Smith holds the role of Contracts Specialist II at Human Services Department. In 2025, their total compensation was $109,319.

Raquel Wind

Management Assistant II/Human Services Department

2025 total comp
$108,871
Base pay
$0
Overtime
$0
Other pay
$108,871
Benefits
$0
Total compensation
$108,871

Source-specific fields

Benefits Category
007

Raquel Wind holds the role of Management Assistant II at Human Services Department. In 2025, their total compensation was $108,871.

Amy Handley

Human Resources Supervisor/Human Services Department

2024 total comp
$108,114
Base pay
$0
Overtime
$0
Other pay
$108,114
Benefits
$0
Total compensation
$108,114

Source-specific fields

Benefits Category
007

At Human Services Department, Amy Handley serves as a Human Resources Supervisor. Their 2024 pay totaled $108,114.

Veronica Blea

Administrative Assistant II/Human Services Department

2025 total comp
$107,806
Base pay
$0
Overtime
$0
Other pay
$107,806
Benefits
$0
Total compensation
$107,806

Source-specific fields

Benefits Category
007

At Human Services Department, Veronica Blea serves as a Administrative Assistant II. Their 2025 pay totaled $107,806.

Daniela Canisales

Administrative Assistant II/Human Services Department

2025 total comp
$107,806
Base pay
$0
Overtime
$0
Other pay
$107,806
Benefits
$0
Total compensation
$107,806

Source-specific fields

Benefits Category
007

Daniela Canisales is a Administrative Assistant II at Human Services Department. 2025 total compensation came to $107,806.

Alma Quintana

Head Start Area Supervisor/Human Services Department

2025 total comp
$106,587
Base pay
$0
Overtime
$0
Other pay
$106,587
Benefits
$0
Total compensation
$106,587

Source-specific fields

Benefits Category
007

At Human Services Department, Alma Quintana serves as a Head Start Area Supervisor. Their 2025 pay totaled $106,587.

Pamela Ball

Caseworker II/Human Services Department

2024 total comp
$106,083
Base pay
$0
Overtime
$0
Other pay
$106,083
Benefits
$0
Total compensation
$106,083

Source-specific fields

Benefits Category
007

Pamela Ball works as a Caseworker II for Human Services Department. Pamela earned $106,083 in 2024.

Thaddaeus Gassie

Management Assistant II/Human Services Department

2025 total comp
$105,248
Base pay
$0
Overtime
$0
Other pay
$105,248
Benefits
$0
Total compensation
$105,248

Source-specific fields

Benefits Category
007

At Human Services Department, Thaddaeus Gassie serves as a Management Assistant II. Their 2025 pay totaled $105,248.