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City of Phoenix, Arizona / Human Services Department

Agency file

Human Services Department

Source file: City of Phoenix — Employee Compensation / ingested Jun 18, 2026

The Human Services Department delivers health and social services — programs such as Medicaid, public assistance, child welfare, and support for aging and disabled residents.

In 2025, this agency had 381 employees with median total compensation of $63,709; the highest distinct record was $196,592.

Year
2025
Total payroll
$25.6M
Employees
381
Median total
$63,709
Highest record
$196,592

What the records show

Compensation analytics

These summaries compare pay within the agency before listing individual records.

Salary distribution

How 2025 total compensation is spread across the 381 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($63,709) — half earn less, half more. The far-right bar collects the highest earners.

Average pay composition

  • Base$0 (0%)
  • Overtime$0 (0%)
  • Other$67,148 (100%)
  • Benefits$0 (0%)

What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.

Pay percentiles

10th
25th
Median
75th
90th
$37,794
$51,698
$63,709
$81,856
$101,542

The pay ladder for this department. Someone at the 90th percentile earns $101,542 — more than 90% of the department; the 10th percentile earns $37,794. The shaded band is the middle half of employees (25th–75th percentile).

Largest job titles

Caseworker I
79 · $59,470
Caseworker II
44 · $59,229
Casework Aide
28 · $42,751
Caseworker III
27 · $84,006

The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.

Trend

Year over year

How this department's total payroll, headcount, and median pay changed across the 3 published years.

YearTotal payrollEmployeesMedian pay
2023
$22M
384
$55,178
2024
$25.1M
14.2%
384
±0%
$60,910
10.4%
2025
$25.6M
1.9%
381
0.8%
$63,709
4.6%

Compare

Similar departments

Departments elsewhere with the most similar mix of roles — a proxy for the same kind of agency, matched by workforce composition rather than name. Pay is not cost-of-living adjusted.

Record list

Employees

Page 1

Marchelle Franklin

Human Services Director (Nc)/Human Services Department

2023 total comp
$280,992
Base pay
$0
Overtime
$0
Other pay
$280,992
Benefits
$0
Total compensation
$280,992

Source-specific fields

Benefits Category
10

Marchelle Franklin is a Human Services Director (Nc) at Human Services Department. 2023 total compensation came to $280,992.

Jacqueline Edwards

Human Services Director (Nc)/Human Services Department

2025 total comp
$196,592
Base pay
$0
Overtime
$0
Other pay
$196,592
Benefits
$0
Total compensation
$196,592

Source-specific fields

Benefits Category
010

Jacqueline Edwards works as a Human Services Director (Nc) for Human Services Department. Jacqueline earned $196,592 in 2025.

Tracee Hall

Assistant Parks & Recreation Director/Human Services Department

2025 total comp
$189,463
Base pay
$0
Overtime
$0
Other pay
$189,463
Benefits
$0
Total compensation
$189,463

Source-specific fields

Benefits Category
010

Tracee Hall works as a Assistant Parks & Recreation Director for Human Services Department. Tracee earned $189,463 in 2025.

Nichole Ayoola

Assistant Human Services Director/Human Services Department

2025 total comp
$180,746
Base pay
$0
Overtime
$0
Other pay
$180,746
Benefits
$0
Total compensation
$180,746

Source-specific fields

Benefits Category
010

Nichole Ayoola holds the role of Assistant Human Services Director at Human Services Department. In 2025, their total compensation was $180,746.

Patricia Kirkland

Deputy Human Services Director/Human Services Department

2025 total comp
$169,353
Base pay
$0
Overtime
$0
Other pay
$169,353
Benefits
$0
Total compensation
$169,353

Source-specific fields

Benefits Category
009

At Human Services Department, Patricia Kirkland serves as a Deputy Human Services Director. Their 2025 pay totaled $169,353.

Scott Hall

Deputy Human Services Director/Human Services Department

2025 total comp
$165,842
Base pay
$0
Overtime
$0
Other pay
$165,842
Benefits
$0
Total compensation
$165,842

Source-specific fields

Benefits Category
009

Scott Hall works as a Deputy Human Services Director for Human Services Department. Scott earned $165,842 in 2025.

Susan Hallett

Deputy Human Services Director/Human Services Department

2025 total comp
$159,770
Base pay
$0
Overtime
$0
Other pay
$159,770
Benefits
$0
Total compensation
$159,770

Source-specific fields

Benefits Category
009

Susan Hallett holds the role of Deputy Human Services Director at Human Services Department. In 2025, their total compensation was $159,770.

Joann Jackson

Human Services Program Coordinator/Human Services Department

2024 total comp
$152,156
Base pay
$0
Overtime
$0
Other pay
$152,156
Benefits
$0
Total compensation
$152,156

Source-specific fields

Benefits Category
007

Joann Jackson works as a Human Services Program Coordinator for Human Services Department. Joann earned $152,156 in 2024.

Pradeep Pesari

Information Technician Project Manager/Human Services Department

2025 total comp
$147,685
Base pay
$0
Overtime
$0
Other pay
$147,685
Benefits
$0
Total compensation
$147,685

Source-specific fields

Benefits Category
007

Pradeep Pesari works as a Information Technician Project Manager for Human Services Department. Pradeep earned $147,685 in 2025.

Alexandra Platas

Deputy Human Services Director/Human Services Department

2025 total comp
$146,390
Base pay
$0
Overtime
$0
Other pay
$146,390
Benefits
$0
Total compensation
$146,390

Source-specific fields

Benefits Category
009

Alexandra Platas is a Deputy Human Services Director at Human Services Department. 2025 total compensation came to $146,390.

Jovanna Parkhouse

Deputy Human Services Director/Human Services Department

2025 total comp
$138,717
Base pay
$0
Overtime
$0
Other pay
$138,717
Benefits
$0
Total compensation
$138,717

Source-specific fields

Benefits Category
009

At Human Services Department, Jovanna Parkhouse serves as a Deputy Human Services Director. Their 2025 pay totaled $138,717.

Annette Medina

Special Projects Administrator/Human Services Department

2025 total comp
$137,577
Base pay
$0
Overtime
$0
Other pay
$137,577
Benefits
$0
Total compensation
$137,577

Source-specific fields

Benefits Category
009

Annette Medina is a Special Projects Administrator at Human Services Department. 2025 total compensation came to $137,577.