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City of Phoenix, Arizona / Human Services Department

Agency file

Human Services Department

Source file: City of Phoenix — Employee Compensation / ingested Jun 18, 2026

The Human Services Department delivers health and social services — programs such as Medicaid, public assistance, child welfare, and support for aging and disabled residents.

In 2025, this agency had 381 employees with median total compensation of $63,709; the highest distinct record was $196,592.

Year
2025
Total payroll
$25.6M
Employees
381
Median total
$63,709
Highest record
$196,592

What the records show

Compensation analytics

These summaries compare pay within the agency before listing individual records.

Salary distribution

How 2025 total compensation is spread across the 381 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($63,709) — half earn less, half more. The far-right bar collects the highest earners.

Average pay composition

  • Base$0 (0%)
  • Overtime$0 (0%)
  • Other$67,148 (100%)
  • Benefits$0 (0%)

What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.

Pay percentiles

10th
25th
Median
75th
90th
$37,794
$51,698
$63,709
$81,856
$101,542

The pay ladder for this department. Someone at the 90th percentile earns $101,542 — more than 90% of the department; the 10th percentile earns $37,794. The shaded band is the middle half of employees (25th–75th percentile).

Largest job titles

Caseworker I
79 · $59,470
Caseworker II
44 · $59,229
Casework Aide
28 · $42,751
Caseworker III
27 · $84,006

The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.

Trend

Year over year

How this department's total payroll, headcount, and median pay changed across the 3 published years.

YearTotal payrollEmployeesMedian pay
2023
$22M
384
$55,178
2024
$25.1M
14.2%
384
±0%
$60,910
10.4%
2025
$25.6M
1.9%
381
0.8%
$63,709
4.6%

Compare

Similar departments

Departments elsewhere with the most similar mix of roles — a proxy for the same kind of agency, matched by workforce composition rather than name. Pay is not cost-of-living adjusted.

Record list

Employees

Page 1

Pamela Smith

Contracts Specialist II/Human Services Department

2025 total comp
$109,319
Base pay
$0
Overtime
$0
Other pay
$109,319
Benefits
$0
Total compensation
$109,319

Source-specific fields

Benefits Category
007

Pamela Smith holds the role of Contracts Specialist II at Human Services Department. In 2025, their total compensation was $109,319.

Raquel Wind

Management Assistant II/Human Services Department

2025 total comp
$108,871
Base pay
$0
Overtime
$0
Other pay
$108,871
Benefits
$0
Total compensation
$108,871

Source-specific fields

Benefits Category
007

Raquel Wind holds the role of Management Assistant II at Human Services Department. In 2025, their total compensation was $108,871.

Amy Handley

Human Resources Supervisor/Human Services Department

2024 total comp
$108,114
Base pay
$0
Overtime
$0
Other pay
$108,114
Benefits
$0
Total compensation
$108,114

Source-specific fields

Benefits Category
007

At Human Services Department, Amy Handley serves as a Human Resources Supervisor. Their 2024 pay totaled $108,114.

Daniela Canisales

Administrative Assistant II/Human Services Department

2025 total comp
$107,806
Base pay
$0
Overtime
$0
Other pay
$107,806
Benefits
$0
Total compensation
$107,806

Source-specific fields

Benefits Category
007

Daniela Canisales is a Administrative Assistant II at Human Services Department. 2025 total compensation came to $107,806.

Veronica Blea

Administrative Assistant II/Human Services Department

2025 total comp
$107,806
Base pay
$0
Overtime
$0
Other pay
$107,806
Benefits
$0
Total compensation
$107,806

Source-specific fields

Benefits Category
007

At Human Services Department, Veronica Blea serves as a Administrative Assistant II. Their 2025 pay totaled $107,806.

Alma Quintana

Head Start Area Supervisor/Human Services Department

2025 total comp
$106,587
Base pay
$0
Overtime
$0
Other pay
$106,587
Benefits
$0
Total compensation
$106,587

Source-specific fields

Benefits Category
007

At Human Services Department, Alma Quintana serves as a Head Start Area Supervisor. Their 2025 pay totaled $106,587.

Pamela Ball

Caseworker II/Human Services Department

2024 total comp
$106,083
Base pay
$0
Overtime
$0
Other pay
$106,083
Benefits
$0
Total compensation
$106,083

Source-specific fields

Benefits Category
007

Pamela Ball works as a Caseworker II for Human Services Department. Pamela earned $106,083 in 2024.

Thaddaeus Gassie

Management Assistant II/Human Services Department

2025 total comp
$105,248
Base pay
$0
Overtime
$0
Other pay
$105,248
Benefits
$0
Total compensation
$105,248

Source-specific fields

Benefits Category
007

At Human Services Department, Thaddaeus Gassie serves as a Management Assistant II. Their 2025 pay totaled $105,248.