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City of Phoenix, Arizona / Human Services Department

Agency file

Human Services Department

Source file: City of Phoenix — Employee Compensation / ingested Jun 18, 2026

The Human Services Department delivers health and social services — programs such as Medicaid, public assistance, child welfare, and support for aging and disabled residents.

In 2025, this agency had 381 employees with median total compensation of $63,709; the highest distinct record was $196,592.

Year
2025
Total payroll
$25.6M
Employees
381
Median total
$63,709
Highest record
$196,592

What the records show

Compensation analytics

These summaries compare pay within the agency before listing individual records.

Salary distribution

How 2025 total compensation is spread across the 381 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($63,709) — half earn less, half more. The far-right bar collects the highest earners.

Average pay composition

  • Base$0 (0%)
  • Overtime$0 (0%)
  • Other$67,148 (100%)
  • Benefits$0 (0%)

What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.

Pay percentiles

10th
25th
Median
75th
90th
$37,794
$51,698
$63,709
$81,856
$101,542

The pay ladder for this department. Someone at the 90th percentile earns $101,542 — more than 90% of the department; the 10th percentile earns $37,794. The shaded band is the middle half of employees (25th–75th percentile).

Largest job titles

Caseworker I
79 · $59,470
Caseworker II
44 · $59,229
Casework Aide
28 · $42,751
Caseworker III
27 · $84,006

The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.

Trend

Year over year

How this department's total payroll, headcount, and median pay changed across the 3 published years.

YearTotal payrollEmployeesMedian pay
2023
$22M
384
$55,178
2024
$25.1M
14.2%
384
±0%
$60,910
10.4%
2025
$25.6M
1.9%
381
0.8%
$63,709
4.6%

Compare

Similar departments

Departments elsewhere with the most similar mix of roles — a proxy for the same kind of agency, matched by workforce composition rather than name. Pay is not cost-of-living adjusted.

Record list

Employees

Page 1

Victoria Colter

Secretary II/Human Services Department

2025 total comp
$23,540
Base pay
$0
Overtime
$0
Other pay
$23,540
Benefits
$0
Total compensation
$23,540

Source-specific fields

Benefits Category
003

At Human Services Department, Victoria Colter serves as a Secretary II. Their 2025 pay totaled $23,540.

Georgina Lopez

Casework Aide/Human Services Department

2025 total comp
$23,514
Base pay
$0
Overtime
$0
Other pay
$23,514
Benefits
$0
Total compensation
$23,514

Source-specific fields

Benefits Category
003

Georgina Lopez works as a Casework Aide for Human Services Department. Georgina earned $23,514 in 2025.

Diana Luna

Casework Aide/Human Services Department

2025 total comp
$22,181
Base pay
$0
Overtime
$0
Other pay
$22,181
Benefits
$0
Total compensation
$22,181

Source-specific fields

Benefits Category
003

Diana Luna holds the role of Casework Aide at Human Services Department. In 2025, their total compensation was $22,181.

Patricia Duffek

Caseworker II/Human Services Department

2023 total comp
$22,058
Base pay
$0
Overtime
$0
Other pay
$22,058
Benefits
$0
Total compensation
$22,058

Source-specific fields

Benefits Category
7

At Human Services Department, Patricia Duffek serves as a Caseworker II. Their 2023 pay totaled $22,058.

Antonine Sweeney

Caseworker II/Human Services Department

2024 total comp
$22,002
Base pay
$0
Overtime
$0
Other pay
$22,002
Benefits
$0
Total compensation
$22,002

Source-specific fields

Benefits Category
007

At Human Services Department, Antonine Sweeney serves as a Caseworker II. Their 2024 pay totaled $22,002.

Rachel Hayes

Caseworker II/Human Services Department

2025 total comp
$21,908
Base pay
$0
Overtime
$0
Other pay
$21,908
Benefits
$0
Total compensation
$21,908

Source-specific fields

Benefits Category
007

At Human Services Department, Rachel Hayes serves as a Caseworker II. Their 2025 pay totaled $21,908.

Samantha Cary

Head Start Educator*Prog Assistant/Human Services Department

2025 total comp
$21,703
Base pay
$0
Overtime
$0
Other pay
$21,703
Benefits
$0
Total compensation
$21,703

Source-specific fields

Benefits Category
007

Samantha Cary is a Head Start Educator*Prog Assistant at Human Services Department. 2025 total compensation came to $21,703.

Juan Contreras

Caseworker I/Human Services Department

2024 total comp
$21,455
Base pay
$0
Overtime
$0
Other pay
$21,455
Benefits
$0
Total compensation
$21,455

Source-specific fields

Benefits Category
003

Juan Contreras is a Caseworker I at Human Services Department. 2024 total compensation came to $21,455.

Aurora Munguia

Casework Aide/Human Services Department

2025 total comp
$21,330
Base pay
$0
Overtime
$0
Other pay
$21,330
Benefits
$0
Total compensation
$21,330

Source-specific fields

Benefits Category
003

At Human Services Department, Aurora Munguia serves as a Casework Aide. Their 2025 pay totaled $21,330.

Tracey Sims

Caseworker II/Human Services Department

2023 total comp
$21,073
Base pay
$0
Overtime
$0
Other pay
$21,073
Benefits
$0
Total compensation
$21,073

Source-specific fields

Benefits Category
7

Tracey Sims holds the role of Caseworker II at Human Services Department. In 2023, their total compensation was $21,073.

Chileen Allen

Casework Aide/Human Services Department

2023 total comp
$19,826
Base pay
$0
Overtime
$0
Other pay
$19,826
Benefits
$0
Total compensation
$19,826

Source-specific fields

Benefits Category
3

Chileen Allen is a Casework Aide at Human Services Department. 2023 total compensation came to $19,826.

Katreece Mumphrey

Senior Center Assistant/Human Services Department

2024 total comp
$19,526
Base pay
$0
Overtime
$0
Other pay
$19,526
Benefits
$0
Total compensation
$19,526

Source-specific fields

Benefits Category
003

Katreece Mumphrey is a Senior Center Assistant at Human Services Department. 2024 total compensation came to $19,526.

Araceli Rios

Caseworker I/Human Services Department

2024 total comp
$18,707
Base pay
$0
Overtime
$0
Other pay
$18,707
Benefits
$0
Total compensation
$18,707

Source-specific fields

Benefits Category
003

Araceli Rios is a Caseworker I at Human Services Department. 2024 total compensation came to $18,707.