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City of Phoenix, Arizona / Human Services Department

Agency file

Human Services Department

Source file: City of Phoenix — Employee Compensation / ingested Jun 18, 2026

The Human Services Department delivers health and social services — programs such as Medicaid, public assistance, child welfare, and support for aging and disabled residents.

In 2025, this agency had 381 employees with median total compensation of $63,709; the highest distinct record was $196,592.

Year
2025
Total payroll
$25.6M
Employees
381
Median total
$63,709
Highest record
$196,592

What the records show

Compensation analytics

These summaries compare pay within the agency before listing individual records.

Salary distribution

How 2025 total compensation is spread across the 381 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($63,709) — half earn less, half more. The far-right bar collects the highest earners.

Average pay composition

  • Base$0 (0%)
  • Overtime$0 (0%)
  • Other$67,148 (100%)
  • Benefits$0 (0%)

What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.

Pay percentiles

10th
25th
Median
75th
90th
$37,794
$51,698
$63,709
$81,856
$101,542

The pay ladder for this department. Someone at the 90th percentile earns $101,542 — more than 90% of the department; the 10th percentile earns $37,794. The shaded band is the middle half of employees (25th–75th percentile).

Largest job titles

Caseworker I
79 · $59,470
Caseworker II
44 · $59,229
Casework Aide
28 · $42,751
Caseworker III
27 · $84,006

The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.

Trend

Year over year

How this department's total payroll, headcount, and median pay changed across the 3 published years.

YearTotal payrollEmployeesMedian pay
2023
$22M
384
$55,178
2024
$25.1M
14.2%
384
±0%
$60,910
10.4%
2025
$25.6M
1.9%
381
0.8%
$63,709
4.6%

Compare

Similar departments

Departments elsewhere with the most similar mix of roles — a proxy for the same kind of agency, matched by workforce composition rather than name. Pay is not cost-of-living adjusted.

Record list

Employees

Page 1

Luis De La Cruz Cardenas

Casework Aide/Human Services Department

2025 total comp
$46,943
Base pay
$0
Overtime
$0
Other pay
$46,943
Benefits
$0
Total compensation
$46,943

Source-specific fields

Benefits Category
003

Luis De La Cruz Cardenas holds the role of Casework Aide at Human Services Department. In 2025, their total compensation was $46,943.

Lisa Penne

Senior Center Assistant/Human Services Department

2025 total comp
$46,943
Base pay
$0
Overtime
$0
Other pay
$46,943
Benefits
$0
Total compensation
$46,943

Source-specific fields

Benefits Category
003

At Human Services Department, Lisa Penne serves as a Senior Center Assistant. Their 2025 pay totaled $46,943.

Abby Bautista

Caseworker I/Human Services Department

2024 total comp
$46,772
Base pay
$0
Overtime
$0
Other pay
$46,772
Benefits
$0
Total compensation
$46,772

Source-specific fields

Benefits Category
003

Abby Bautista works as a Caseworker I for Human Services Department. Abby earned $46,772 in 2024.

Emmett Morris

Caseworker II/Human Services Department

2025 total comp
$46,630
Base pay
$0
Overtime
$0
Other pay
$46,630
Benefits
$0
Total compensation
$46,630

Source-specific fields

Benefits Category
007

At Human Services Department, Emmett Morris serves as a Caseworker II. Their 2025 pay totaled $46,630.

Monica Lopez

Caseworker I/Human Services Department

2025 total comp
$46,592
Base pay
$0
Overtime
$0
Other pay
$46,592
Benefits
$0
Total compensation
$46,592

Source-specific fields

Benefits Category
003

Monica Lopez is a Caseworker I at Human Services Department. 2025 total compensation came to $46,592.

Pedro Huerta Iv

Customer Service Clerk/Human Services Department

2024 total comp
$46,399
Base pay
$0
Overtime
$0
Other pay
$46,399
Benefits
$0
Total compensation
$46,399

Source-specific fields

Benefits Category
003

Pedro Huerta Iv works as a Customer Service Clerk for Human Services Department. Pedro earned $46,399 in 2024.

Nelson Caceres

Property Manager/Human Services Department

2025 total comp
$46,034
Base pay
$0
Overtime
$0
Other pay
$46,034
Benefits
$0
Total compensation
$46,034

Source-specific fields

Benefits Category
007

At Human Services Department, Nelson Caceres serves as a Property Manager. Their 2025 pay totaled $46,034.

Ana Aviles

Clerk I/Human Services Department

2025 total comp
$45,842
Base pay
$0
Overtime
$0
Other pay
$45,842
Benefits
$0
Total compensation
$45,842

Source-specific fields

Benefits Category
003

At Human Services Department, Ana Aviles serves as a Clerk I. Their 2025 pay totaled $45,842.

Natalia Hryzodub

Secretary II/Human Services Department

2024 total comp
$44,951
Base pay
$0
Overtime
$0
Other pay
$44,951
Benefits
$0
Total compensation
$44,951

Source-specific fields

Benefits Category
003

Natalia Hryzodub holds the role of Secretary II at Human Services Department. In 2024, their total compensation was $44,951.

Zaida Guadarrama

Secretary II/Human Services Department

2024 total comp
$44,951
Base pay
$0
Overtime
$0
Other pay
$44,951
Benefits
$0
Total compensation
$44,951

Source-specific fields

Benefits Category
003

Zaida Guadarrama holds the role of Secretary II at Human Services Department. In 2024, their total compensation was $44,951.

Quixia Bautista

Customer Service Clerk/Human Services Department

2025 total comp
$44,897
Base pay
$0
Overtime
$0
Other pay
$44,897
Benefits
$0
Total compensation
$44,897

Source-specific fields

Benefits Category
003

Quixia Bautista is a Customer Service Clerk at Human Services Department. 2025 total compensation came to $44,897.

Analisa Rodriguez

Senior Center Assistant/Human Services Department

2024 total comp
$44,737
Base pay
$0
Overtime
$0
Other pay
$44,737
Benefits
$0
Total compensation
$44,737

Source-specific fields

Benefits Category
003

At Human Services Department, Analisa Rodriguez serves as a Senior Center Assistant. Their 2024 pay totaled $44,737.

Gabriella Herrera

Casework Aide/Human Services Department

2025 total comp
$44,654
Base pay
$0
Overtime
$0
Other pay
$44,654
Benefits
$0
Total compensation
$44,654

Source-specific fields

Benefits Category
003

Gabriella Herrera holds the role of Casework Aide at Human Services Department. In 2025, their total compensation was $44,654.

Atheana Lizarraga

Secretary II/Human Services Department

2024 total comp
$44,543
Base pay
$0
Overtime
$0
Other pay
$44,543
Benefits
$0
Total compensation
$44,543

Source-specific fields

Benefits Category
003

At Human Services Department, Atheana Lizarraga serves as a Secretary II. Their 2024 pay totaled $44,543.

Michelle Williams

Casework Aide/Human Services Department

2025 total comp
$44,136
Base pay
$0
Overtime
$0
Other pay
$44,136
Benefits
$0
Total compensation
$44,136

Source-specific fields

Benefits Category
003

At Human Services Department, Michelle Williams serves as a Casework Aide. Their 2025 pay totaled $44,136.

Renee Fierros-Gonzales

Casework Aide/Human Services Department

2025 total comp
$44,107
Base pay
$0
Overtime
$0
Other pay
$44,107
Benefits
$0
Total compensation
$44,107

Source-specific fields

Benefits Category
003

Renee Fierros-Gonzales is a Casework Aide at Human Services Department. 2025 total compensation came to $44,107.

Stephen Carter

Casework Aide/Human Services Department

2025 total comp
$43,899
Base pay
$0
Overtime
$0
Other pay
$43,899
Benefits
$0
Total compensation
$43,899

Source-specific fields

Benefits Category
003

Stephen Carter works as a Casework Aide for Human Services Department. Stephen earned $43,899 in 2025.

Cassandra Dawson

Casework Aide/Human Services Department

2025 total comp
$43,786
Base pay
$0
Overtime
$0
Other pay
$43,786
Benefits
$0
Total compensation
$43,786

Source-specific fields

Benefits Category
003

At Human Services Department, Cassandra Dawson serves as a Casework Aide. Their 2025 pay totaled $43,786.

Miriam Bustos

Account Clerk III/Human Services Department

2025 total comp
$42,962
Base pay
$0
Overtime
$0
Other pay
$42,962
Benefits
$0
Total compensation
$42,962

Source-specific fields

Benefits Category
003

At Human Services Department, Miriam Bustos serves as a Account Clerk III. Their 2025 pay totaled $42,962.

Julia Mccullough

Casework Aide/Human Services Department

2025 total comp
$42,751
Base pay
$0
Overtime
$0
Other pay
$42,751
Benefits
$0
Total compensation
$42,751

Source-specific fields

Benefits Category
003

Julia Mccullough works as a Casework Aide for Human Services Department. Julia earned $42,751 in 2025.

Danaly Quintana

Casework Aide/Human Services Department

2025 total comp
$42,751
Base pay
$0
Overtime
$0
Other pay
$42,751
Benefits
$0
Total compensation
$42,751

Source-specific fields

Benefits Category
003

Danaly Quintana works as a Casework Aide for Human Services Department. Danaly earned $42,751 in 2025.

Anna Wright

Senior Center Assistant/Human Services Department

2024 total comp
$42,417
Base pay
$0
Overtime
$0
Other pay
$42,417
Benefits
$0
Total compensation
$42,417

Source-specific fields

Benefits Category
003

Anna Wright holds the role of Senior Center Assistant at Human Services Department. In 2024, their total compensation was $42,417.

Cynthia Villaverde

Caseworker I/Human Services Department

2025 total comp
$42,298
Base pay
$0
Overtime
$0
Other pay
$42,298
Benefits
$0
Total compensation
$42,298

Source-specific fields

Benefits Category
003

Cynthia Villaverde holds the role of Caseworker I at Human Services Department. In 2025, their total compensation was $42,298.

Nelly Lopez

Landlord/Tenant Counselor/Human Services Department

2025 total comp
$42,235
Base pay
$0
Overtime
$0
Other pay
$42,235
Benefits
$0
Total compensation
$42,235

Source-specific fields

Benefits Category
003

Nelly Lopez works as a Landlord/Tenant Counselor for Human Services Department. Nelly earned $42,235 in 2025.

Chasyi Bryant

Secretary II/Human Services Department

2024 total comp
$42,106
Base pay
$0
Overtime
$0
Other pay
$42,106
Benefits
$0
Total compensation
$42,106

Source-specific fields

Benefits Category
003

Chasyi Bryant is a Secretary II at Human Services Department. 2024 total compensation came to $42,106.

Francisca Altamirano

Secretary II/Human Services Department

2024 total comp
$42,026
Base pay
$0
Overtime
$0
Other pay
$42,026
Benefits
$0
Total compensation
$42,026

Source-specific fields

Benefits Category
003

At Human Services Department, Francisca Altamirano serves as a Secretary II. Their 2024 pay totaled $42,026.

Diana Luna

Secretary II/Human Services Department

2024 total comp
$41,505
Base pay
$0
Overtime
$0
Other pay
$41,505
Benefits
$0
Total compensation
$41,505

Source-specific fields

Benefits Category
003

At Human Services Department, Diana Luna serves as a Secretary II. Their 2024 pay totaled $41,505.

Angelia Lopez

Secretary III/Human Services Department

2023 total comp
$41,502
Base pay
$0
Overtime
$0
Other pay
$41,502
Benefits
$0
Total compensation
$41,502

Source-specific fields

Benefits Category
7

Angelia Lopez is a Secretary III at Human Services Department. 2023 total compensation came to $41,502.

Ayla Chavez

Caseworker I/Human Services Department

2025 total comp
$41,295
Base pay
$0
Overtime
$0
Other pay
$41,295
Benefits
$0
Total compensation
$41,295

Source-specific fields

Benefits Category
003

Ayla Chavez works as a Caseworker I for Human Services Department. Ayla earned $41,295 in 2025.