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City of Phoenix, Arizona / Human Services Department

Agency file

Human Services Department

Source file: City of Phoenix — Employee Compensation / ingested Jun 18, 2026

The Human Services Department delivers health and social services — programs such as Medicaid, public assistance, child welfare, and support for aging and disabled residents.

In 2025, this agency had 381 employees with median total compensation of $63,709; the highest distinct record was $196,592.

Year
2025
Total payroll
$25.6M
Employees
381
Median total
$63,709
Highest record
$196,592

What the records show

Compensation analytics

These summaries compare pay within the agency before listing individual records.

Salary distribution

How 2025 total compensation is spread across the 381 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($63,709) — half earn less, half more. The far-right bar collects the highest earners.

Average pay composition

  • Base$0 (0%)
  • Overtime$0 (0%)
  • Other$67,148 (100%)
  • Benefits$0 (0%)

What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.

Pay percentiles

10th
25th
Median
75th
90th
$37,794
$51,698
$63,709
$81,856
$101,542

The pay ladder for this department. Someone at the 90th percentile earns $101,542 — more than 90% of the department; the 10th percentile earns $37,794. The shaded band is the middle half of employees (25th–75th percentile).

Largest job titles

Caseworker I
79 · $59,470
Caseworker II
44 · $59,229
Casework Aide
28 · $42,751
Caseworker III
27 · $84,006

The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.

Trend

Year over year

How this department's total payroll, headcount, and median pay changed across the 3 published years.

YearTotal payrollEmployeesMedian pay
2023
$22M
384
$55,178
2024
$25.1M
14.2%
384
±0%
$60,910
10.4%
2025
$25.6M
1.9%
381
0.8%
$63,709
4.6%

Compare

Similar departments

Departments elsewhere with the most similar mix of roles — a proxy for the same kind of agency, matched by workforce composition rather than name. Pay is not cost-of-living adjusted.

Record list

Employees

Page 2

Donna Ochoa

Caseworker I/Human Services Department

2025 total comp
$59,470
Base pay
$0
Overtime
$0
Other pay
$59,470
Benefits
$0
Total compensation
$59,470

Source-specific fields

Benefits Category
003

At Human Services Department, Donna Ochoa serves as a Caseworker I. Their 2025 pay totaled $59,470.

Denisse Medina-Newman

Caseworker I/Human Services Department

2025 total comp
$59,470
Base pay
$0
Overtime
$0
Other pay
$59,470
Benefits
$0
Total compensation
$59,470

Source-specific fields

Benefits Category
003

Denisse Medina-Newman works as a Caseworker I for Human Services Department. Denisse earned $59,470 in 2025.

Yuriko Nava

Caseworker I/Human Services Department

2025 total comp
$59,470
Base pay
$0
Overtime
$0
Other pay
$59,470
Benefits
$0
Total compensation
$59,470

Source-specific fields

Benefits Category
003

Yuriko Nava holds the role of Caseworker I at Human Services Department. In 2025, their total compensation was $59,470.

Yolanda Russell

Senior Center Assistant/Human Services Department

2025 total comp
$59,462
Base pay
$0
Overtime
$0
Other pay
$59,462
Benefits
$0
Total compensation
$59,462

Source-specific fields

Benefits Category
003

At Human Services Department, Yolanda Russell serves as a Senior Center Assistant. Their 2025 pay totaled $59,462.

Dorothy Goeman

Caseworker I/Human Services Department

2025 total comp
$59,388
Base pay
$0
Overtime
$0
Other pay
$59,388
Benefits
$0
Total compensation
$59,388

Source-specific fields

Benefits Category
003

Dorothy Goeman is a Caseworker I at Human Services Department. 2025 total compensation came to $59,388.

Liza Roman

Senior Center Assistant/Human Services Department

2025 total comp
$59,316
Base pay
$0
Overtime
$0
Other pay
$59,316
Benefits
$0
Total compensation
$59,316

Source-specific fields

Benefits Category
003

Liza Roman works as a Senior Center Assistant for Human Services Department. Liza earned $59,316 in 2025.

Mariah Meza

Caseworker I/Human Services Department

2025 total comp
$59,262
Base pay
$0
Overtime
$0
Other pay
$59,262
Benefits
$0
Total compensation
$59,262

Source-specific fields

Benefits Category
003

At Human Services Department, Mariah Meza serves as a Caseworker I. Their 2025 pay totaled $59,262.

Monica Martinez

Head Start Educator*Prog Assistant/Human Services Department

2025 total comp
$59,229
Base pay
$0
Overtime
$0
Other pay
$59,229
Benefits
$0
Total compensation
$59,229

Source-specific fields

Benefits Category
007

Monica Martinez is a Head Start Educator*Prog Assistant at Human Services Department. 2025 total compensation came to $59,229.

Naxelly Hernandez

Head Start Educator*Prog Assistant/Human Services Department

2025 total comp
$59,229
Base pay
$0
Overtime
$0
Other pay
$59,229
Benefits
$0
Total compensation
$59,229

Source-specific fields

Benefits Category
007

Naxelly Hernandez works as a Head Start Educator*Prog Assistant for Human Services Department. Naxelly earned $59,229 in 2025.

Beatriz Erives

Caseworker II/Human Services Department

2025 total comp
$59,229
Base pay
$0
Overtime
$0
Other pay
$59,229
Benefits
$0
Total compensation
$59,229

Source-specific fields

Benefits Category
007

Beatriz Erives works as a Caseworker II for Human Services Department. Beatriz earned $59,229 in 2025.

Desiree Servin

Contracts Specialist I/Human Services Department

2025 total comp
$59,229
Base pay
$0
Overtime
$0
Other pay
$59,229
Benefits
$0
Total compensation
$59,229

Source-specific fields

Benefits Category
007

Desiree Servin holds the role of Contracts Specialist I at Human Services Department. In 2025, their total compensation was $59,229.

Noel Lutsey

Caseworker II/Human Services Department

2025 total comp
$59,229
Base pay
$0
Overtime
$0
Other pay
$59,229
Benefits
$0
Total compensation
$59,229

Source-specific fields

Benefits Category
007

Noel Lutsey works as a Caseworker II for Human Services Department. Noel earned $59,229 in 2025.

Eric Knight

Caseworker II/Human Services Department

2025 total comp
$59,229
Base pay
$0
Overtime
$0
Other pay
$59,229
Benefits
$0
Total compensation
$59,229

Source-specific fields

Benefits Category
007

At Human Services Department, Eric Knight serves as a Caseworker II. Their 2025 pay totaled $59,229.

Javier Guerra

Landlord/Tenant Counselor/Human Services Department

2025 total comp
$59,141
Base pay
$0
Overtime
$0
Other pay
$59,141
Benefits
$0
Total compensation
$59,141

Source-specific fields

Benefits Category
003

Javier Guerra is a Landlord/Tenant Counselor at Human Services Department. 2025 total compensation came to $59,141.

Lourdes Huanuco Diaz

Caseworker I/Human Services Department

2025 total comp
$58,632
Base pay
$0
Overtime
$0
Other pay
$58,632
Benefits
$0
Total compensation
$58,632

Source-specific fields

Benefits Category
003

Lourdes Huanuco Diaz works as a Caseworker I for Human Services Department. Lourdes earned $58,632 in 2025.

Marvin Berryman

Facility Contract Compl Specialist/Human Services Department

2025 total comp
$58,627
Base pay
$0
Overtime
$0
Other pay
$58,627
Benefits
$0
Total compensation
$58,627

Source-specific fields

Benefits Category
003

Marvin Berryman holds the role of Facility Contract Compl Specialist at Human Services Department. In 2025, their total compensation was $58,627.

Athena Cortez-Palmer

Caseworker II/Human Services Department

2025 total comp
$58,527
Base pay
$0
Overtime
$0
Other pay
$58,527
Benefits
$0
Total compensation
$58,527

Source-specific fields

Benefits Category
007

Athena Cortez-Palmer is a Caseworker II at Human Services Department. 2025 total compensation came to $58,527.

Teresa Meza

Caseworker I/Human Services Department

2025 total comp
$58,527
Base pay
$0
Overtime
$0
Other pay
$58,527
Benefits
$0
Total compensation
$58,527

Source-specific fields

Benefits Category
003

At Human Services Department, Teresa Meza serves as a Caseworker I. Their 2025 pay totaled $58,527.

Beverly Keita

Customer Service Clerk/Human Services Department

2025 total comp
$58,502
Base pay
$0
Overtime
$0
Other pay
$58,502
Benefits
$0
Total compensation
$58,502

Source-specific fields

Benefits Category
003

Beverly Keita holds the role of Customer Service Clerk at Human Services Department. In 2025, their total compensation was $58,502.

Paola Arellano

Caseworker III/Human Services Department

2023 total comp
$58,486
Base pay
$0
Overtime
$0
Other pay
$58,486
Benefits
$0
Total compensation
$58,486

Source-specific fields

Benefits Category
7

At Human Services Department, Paola Arellano serves as a Caseworker III. Their 2023 pay totaled $58,486.